We were at the Tesoro, Manzanillo from March 7th to March 22nd. First of all I would like to say that the integrity of the management and staff at this resort is second to none. Their mission statement really does say it all. We had an incident where we forgot to lock our safe. The Housekeeper discovered it and immediately contacted security. Security locked the safe with a different code. A note was left for us to come to the front desk. Security accompanied my husband back to the room and had him inventory the safe. Nothing was missing and so security took a picture of the contents and we were able to reset the code. It could have been much worse. In an unrelated incident, when we got home I realized that some gold jewelry did not make it home with me. I contacted the hotel a few days later and got an immediate response. They found my jewelry and at this writing are finding out what it would cost to FedEx it back to me. To say I am relieved and thankful would be an understatement. I really hadn't expected a response but am blown away by this. Everyone at this resort works so hard to ensure that the guests are comfortable and happy. There constantly are people cleaning, fixing, straightening and maintaining this property. All of them do it with a sincere Hola! and a smile as you walk by. Yes, it is an older hotel and yes, the furniture and fixtures are worn and dated, but we came here to have a great holiday and a rest so none of that mattered. On the weekends the resort is very crowded with Nationals. They too come here to have a good time and relax with their families. It was heart warming to see how they relate to their children and the grandparents who often accompany them. There seems to be a very touching dynamic in families from Mexico. We enjoyed watching that and I was reminded often that it's family that really does matter. They are so respectful of each other and others no matter what the age. We certainly never went hungry at this resort. The food was varied, tasty and without a doubt plentiful. Desserts? Well don't even get me started. I am having a bit of withdrawal. We looked forward to every meal. The only criticism of the food I would have is that it was rarely hot. Have I mentioned the omelettes? I wish I could make them like that at home. Fabulous! I am not a big omelette lover but we had them pretty much every day. The view from our room was beautiful. We were on the 13th floor and it was spectacular! If you like to go to bed before 10 pm, be sure to bring some earplugs as we did. The evening entertainment shows were below our room and it could be noisy. Once the balcony door was closed and the earplugs were in, it was a non-issue. We had the best sleeps ever at the Tesoro. We're still talking about it. The bed was super comfortable; better than most resorts we've stayed in in Mexico. The air conditioner was quiet and worked really, really well. When we go on vacation which is only 2 weeks every year, we DECIDE to have a great time. Yes, you can let the little things get to you, but what's the point? Noise, crowds, food, beds, service, slow elevators? Does it really matter? Just go, have a great time and let it go. Tesoro did not disappoint. If you want luxury go somewhere else (and spend waaaay more). We had the most economical holiday ever and met some great people who will surely be friends for life. Shout out to Norm, Jan, Holly and Cindy. Thanks for helping to make our vacation so enjoyable. Tesoro, love you all.
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- Also Known As:
- Tesoro Manzanillo Hotel Manzanillo
- Hotel Tesoro Manzanillo
- Manzanillo Tesoro Hotel
- Tesoro Hotel Manzanillo
- Tesoro Manzanillo Resort