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“We had a great time.” 4 of 5 bubbles
Review of Tesoro Manzanillo

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Tesoro Manzanillo
Ranked #6 of 53 Hotels in Manzanillo
Swift Current
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“We had a great time.”
4 of 5 bubbles Reviewed January 27, 2014

We have stayed at this resort a number of times and really like it.We like the location in a small bay,the beach is nice and a great view.The staff are very friendly and the service is great.The romms are clean and the beds comfortable.

  • Stayed January 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank wuzzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,249 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
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  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Edmonton
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 bubbles Reviewed January 23, 2014

The Tesoro probably started off as a 5 star resort many decades ago. It is certainly built on one of the best locations in Manzanillo. The resort is on a bay within a bay and so has calm waters, a great beach and offers good snorkelling right near the hotel (free use of snorkelling equipment). There is good shade offered around the pool and beach. The ocean is warm.

My opinion of our room is mixed. The beds were good. The room was kept clean and tidy. The fixtures are old though, in our room the sink was full of cracks, the tub well worn, the lampshades should be replaced (how little would that cost?!!) and the room could use a deep cleaning, especially in the bathroom.

The pool was good. The temperature was refreshing and the swim up bar alright. It closed at 5, a little early in my opinion. There was very limited bar service on the beach and no food service.

I needed Wi-Fi for this trip. It was 75 pesos per day and the signal was strong in the lobby, by the pool and on the beach. We had a third floor room (in the low-rise section of the resort) and got strong reception in our room too.

Smokers beware...smoking is only allowed outside the hotel lobby and on the beach, nowhere on the hotel grounds.

We didn't use the specialty restaurant nor the hotel entertainment.

Finally, the food. A person I spoke with, who has been coming to Tesoro for 10 years running has found the food quality going downhill (through 3 changes of ownership). We found the food quality average to below average (for a 3 star resort). Only some of the soups were really good. This was one of the few resorts where we considered going off site for supper.

Overall, a three star resort, 5 for location, 4 for the amenities, 3 for the room and 2 for the food...my most mixed impression of a resort.

Room Tip: Only one elevator is running in the tower (the other being renovated) so any room over the 6th floor...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank Vdberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camrose, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 20, 2014

We've stayed at numerous all-inclusive's throughout Mexico (usually targeting 4-4.5 star hotels and even upgraded to 5-stars a few times). Based on the star rating and some comments we read on tripadvisor, the Tesoro exceeded our expectations. The food was excellent Mexican fare-very good variety at all meals and even after two weeks, we were not tired or bored with the meal choices. Staff are very friendly and helpful, special kudos to Veronica and Security Alfredo for administering first aid, after a mis-hap on the cobble stones outside of the hotel itself. The sand is courser than other beaches and the beach area itself is too short for long walks which we usually like to do. However, we found that walking the hilly streets around the hotel area was great exercise and there was lots to see; especially for watching barge ships using the main port. Manzanilla is an industrial city,and not based on tourism but there is still lots to do if you want, sufficient number of beach and pool chairs available, the organized games at the pool and music was way too loud during parts of the day, but we were able to find quieter places to escape the awful noise. We do recommend the Tesoro for sun, relaxing, cleanliness, service, and food and drink.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank hazeltourismcamrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor M, Director General at Tesoro Manzanillo, responded to this review, March 14, 2014
Dear Guest in the name of Tesoro Manzanillo people we appreciate the time to share your experience, We celebrate having exceeded your expectation, enhance our services. Tesoro Manzanillo have a New Food & Beverages director and for sure we will have better Food & Beverages selection, like you saw the Hotel have a unique location.


atte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed January 8, 2014

We weren't sure what to expect when we booked this hotel but are really glad that we stayed here. We read the reviews here and knew that it was not fancy but as long as it's clean and bug free, we're happy and it surpassed our expectations. The staff were all friendly and the location was wonderful. The majority of people staying here are Mexican families but we really enjoyed meeting them and spending time expanding our Spanish and just enjoying the fabulous weather and beach. We had a room near the pool and on the second floor, which was great as it meant that the WIFI worked in our room. Others that we met were on higher floors and had more spectacular views but the wifi wouldn't work for them as it only works in the lobby or by the pool. We were able to go snorkelling on the beach and it didn't matter which side of the bay that we were on, we saw a different variety of fish and enjoyed it. We took the local buses around town and also travelled up the coast. Really friendly local people and everyone tried to make our stay pleasant. Would return here again and we rarely go back to an area for a repeat visit!

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank dreamweaver02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed January 4, 2014

Tesoro..
Bus..van ride from airport is a tour in itself...
Welcome is great..we had a special one that lasted maybe 5min`s..last yr came to love Veronica the concierge..Left this yr loving her more and goodbye's were hard on all 3 of us...
Very friendly and helpful at the front desk... Check in went smoothly.
Because the resort is in the hills..Lobby is on 6th floor although buffet pool Ocean on lower level so not to be confused...

The staff are all wonderful and many went beyond what their duties were.... These people work very hard..The temps with humidex the week we were there was in the low 40`s c... I kept thinking how extra hard that must have made the work for the staff... These people work their butts off while we are pampered on vacation..
The resort is very clean... Every morning and every evening..pool staff were cleaning the area... I think my pics can show more than my words do.. I wanted shade and a few times I asked one of the maintenance fellows to help move an umbrella just so or set one up for me.. They did it with smiles..

The food was good..many times very good... Be sure to check when lower level buffet moves to top floor where eve. Show is... I think it was Friday night that the dinner was uptairs and a wonderful barbecue was put on...
Always lots of fresh veggies...salads..fruits and a variety of deserts.. 2 kinds of soup lunch and dinner... Many Mexican choices on the menu...
If you want a change from buffet at lunch set up in the Palapa (Disco at night) from 12 to 5pm burgers hot dogs.. Fries..nachos ..cheese trimmings are made... My husband enjoyed his double loaded cheese burgers..
I have tummy issues and need to be careful about having no beef or dairy products.. If I asked what was in a dish and the waiter did not know they always ran to the kitchen to ask the cook.. Also I was told if I needed anything (Plain fish etc) just talk to the captain and my needs would be met and they were..
The one thing Tesoro is not set up for is evening snacks.. Late night.. We knew this from last yr so first morning we went to Walmart and stocked up with cheese crackers peanuts pringles etc. .. We used cab... 5 dollars 5min`s to Santiago where we went several times... 5 dollars to walmart...I think it was 10 dollars into Manzanillo... There is a bus stop few min. Walk up a short hill in front of resort.. Very cheap..
I know on one of the cards it says you have to pay extra after you use the water and pop they have in the fridge... Not once did we have to... Every other day our fridge was restocked..I drink 7 up quite a bit and never had a problem getting extra.. Lady at buffet desk always gave when I asked or if a problem I guess ask at front desk...
No coffee maker in the room which we understand as one does not use water out of the tap... I went down most mornings in my PJ`s and brought up to out room 2 coffee and 2 hot water and tea bags so we could enjoy waking up slowing on our balcony... There is room service..

Rooms were cleaned everyday and never had one complaint.. We left the towels that needed replacing in the tub and always had fresh towels.. Hallways were cleaned same.
Time..

NOT once anywhere on resort or elsewhere we were bothered by TS.. . Rec staff were great and at this resort you do not feel you are at a camp... If you wanted to participate you could..no thanks was accepted..
There are several tours to book..again no pressure from anyone.. Miguel Air transat rep is great and loves his job and is very knowledgeable about the area....

There are a few shops at the resort..some off lobby area.. Also lower level...

On my Slideshow you can see our room view.. Quiet side of resort.

The resort I would say is 20 % Canadian the rest Nationals.. It was quiet during the week and got busy on the weekend also we arrived the Sunday of their long weekend and left 2 days before Christmas eve.. I really enjoyed the Mexican people that were at there resort.. Had many interesting conversations... I know a few Spanish words..some knew a few English..rest was flapping hands but we seemed to understand each other.. We found it a hoot.. We would when passing each others in the hallways etc... Say Hola they would say Hi...On the elevator we would uno they would say one and we all would laugh....(smiles go a long way If you are friendly and polite it will be returned to you..) Children are children the same everywhere.. Excited.. Bit noisy.. Enthusiastic and always hungry .... Anyone that complains about this resort catering to Nationals I have many words I can say to you....just not here.. LOL we were wanted and special to the resort also..... This area is becoming more popular with Canadians.. Everday before we left we heard on a Calgary radio station Manzanillo being promoted.. My son sells west jet vacations and west jet has picked up Tesoro..

If we have a complaint or 2 about the resort they just are important enough to mention...

We had a great vacation but ..... The only thing different from last yr that was a disappointing to us we could not bring back the wonderful Canadians we hung out A very large..friendly close group all ages from baby to 2 guys in their mid 70`s ... Different group this yr....Not bad just not the same for us....

Video I made from pics I took from around the resort..

http://tripwow.tripadvisor.com/tripwow/ta-07fc-fafa-38c3

any questions feel free to ask..

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank catnhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guadalajara, Mexico
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed December 30, 2013

The food is good and diverse, the ambiance is nice, the staff is kind and the views are beautiful. This modest hotel has all the services to make you enjoy a nice and relaxing getaway and enjoy of a familiar environment.

Of course there are some improvement areas to be worked, the elevators maintenance and some other details that should be renewed. Also we had a little issue with the room service one time. But overall it is a good place and the guys of the entertainment try hard.

I would say is a good quality/price ratio. I wasn't expecting for too much but it exceeded my expectations. Give it a chance.

Room Tip: The higher, the better view! Worth the elevator travel time.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank Marco Adolfo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed December 28, 2013

We went for a week for 349.00, the deal was tremendous!
The positive:
Fresh painted building, quite well maintained.
Service was fantastic & quick, always got a Ola!. You were treated like one of the families there. We got a taste of real Mexican food (absolutely loved it) & ambiance as any from Canada/USA were the minority.
No pushy, pushy vendors.
Take the city tour, (25.00 US) arranged by Miguel. Loved the downtown area but only had 45 min. We would have preferred more time downtown & cutting out the flea market time. Our van lost its air conditioning & that was brutal. It was 32 everyday with no breeze. We visited an Iguana farm too & stopped at the Magnetic Hill & the van moved by itself. Neat!

A bit negative:
I tried to get a room in the newer 17 floor tower but had 1 facing the pool--it got all the noise. (eg disco in Palapa to our rt & a wedding till 1am Sat night). It did have a bit of a smell when you first walked in but soon disappeared.--very very clean room.
It was a Mexican holiday week so it was loaded with beautiful Mexican families & lots of kids with water guns. If you want quiet, probably go somewhere else.
Drinks were weaker, only 1 bar open at 1 time, either by the pool till 6pm or in the lobby.
2 a la carte restaurants were really good.
Beds were incredibly great, they forgot to get new pillows though in our room.
Easy to phone home, buy a phone card, dial 011 to get out

Room Tip: We were in 313, try not to be in 1 directly by pool.
See more room tips
  • Stayed December 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank dgcapt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tesoro Manzanillo

Property: Tesoro Manzanillo
Address: Avenida Audiencia 1, Manzanillo 28867, Mexico
Location: Mexico > Pacific Coast > Colima > Manzanillo
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Manzanillo
#5 Spa Hotel in Manzanillo
#5 On the Beach Hotel in Manzanillo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Tesoro Manzanillo 2.5*
Number of rooms: 331
Reservation Options:
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Also Known As:
Tesoro Manzanillo Hotel Manzanillo
Hotel Tesoro Manzanillo
Manzanillo Tesoro Hotel
Tesoro Hotel Manzanillo
Tesoro Manzanillo Resort

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