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“As expected....great trip!” 5 of 5 bubbles
Review of Las Brisas Huatulco

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Las Brisas Huatulco
Ranked #7 of 49 Hotels in Huatulco
Certificate of Excellence
Camrose, Canada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“As expected....great trip!”
5 of 5 bubbles Reviewed March 23, 2013

A 1-week all inclusive March 4-11, 2013 with 3 couples and 2 sisters travelling as a group through TransAt Vacations....in all a fairly decent trip other than no direct flight this year, routed into YYC and then to HUX.
Once again enjoyed the consistant weather (30C by 930am, down to 27C at night), calm water, beaches as usual a great way to spend the day, fantastic help from the sports beach staff...paddle boards, catamaran, kayaks, etc....very knowledgable about the area and freindly with advice on the area.
Jelly fish in the water a few days but flags were posted accordingly plus the staff also made note (sports staff and waiters), so a nice touch they were concerned for the tourists.
Entertainment in the evenings was good, breakfasts of course were very good given the chef's delivery of "eggs of choice".
Lunches had decent variety, and the evening meals (buffet or a' la carte)
The layout of the hotel provides great opportunity for walking if so choosing, fantastic walks through the flora and fauna. Lounges well stocked with drink options and very good service and friendly.
Stayed again in the Beach Club rooms, even got same room as last year thanks to the staff in a request we'd sent ahead of time, and rooms very clean and staff do a good job. Beds are a bit hard, maybe just harder than what I'm used to given how much I travel for business. Still slept well though. An improvement to the wireless coverage in those rooms as well as in the Beach Club.

Location of gthe resort provides quick and inexpensive trips into La Crussecita or Sanbta Cruz, good shopping and restaurant choices.
Very good value.

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Dean M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Location
    4.5 of 5 bubbles
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  • Rooms
    4 of 5 bubbles
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    4 of 5 bubbles
  • Value
    4 of 5 bubbles
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English first
Cochrane, Canada
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed March 22, 2013

Vacation Date: Feb. 25 to March 4, 2013:

This was our first time at Las Brisas, and our first time in Huatulco. We had a lovely vacation.

Here's what we loved and didn't love:

1. The airline: (Air Transat) was super efficient and great staff. They were very helpful and organized, with excellent transfers from the airport to the resort. Nothing was left to guess about. This was the case arriving and departing. DO attend the info meeting with the hostess on your first day, it is very helpful and not at all a sales pitch. You can learn of the MANY excursions they offer ($$), plus many tips and helpful suggestions for your vacation.

2. The hotel: is very plain and practical looking, nothing lush or fancy. It is very clean and the staff are friendly and eager to help. The grounds are HUGE (!!) and well kept. Our room had a beautiful view of one of the bays, it was very quiet and peaceful. The bed was quite firm, but not uncomfortable. The room was large and spacious, although very plain and practical. The bathroom was big and very clean. We had no issues with hot water or pressure. The t.v. had only a few channels in english, with little options for viewing. (Not a big problem.)

3. WiFi: is only available in the main foyer, and is a bit sketchy even then. But there is plenty of room to sit comfortably with a cold drink and wait it out.

4. Shuttles: Because the grounds are so HUGE (!!) you need to take a shuttle to get to your room. This was a bit frustrating because you had to plan your day, take everything you will need with you for the day and head out. (Unless you wanted to take the time and bother, to travel up and back on the shuttle each time. It was anywhere from a 5 minute trip to 15 minutes depending on other stops or availability.) We usually chose to walk down and ride up which worked out ok. The main areas are all filled with stairs and more stairs. Make sure that you are comfortable with stairs before you go here! (But the stairs help to work off those margaritas!)

5. The staff: was friendly, but approximately 80% speak very little or no english. This was very challenging for us, because we do not know any spanish. I have 2 serious food allergies and this was near impossible to communicate to any of the wait staff. (I will have to learn the word "allergy" in spanish if I ever go back to Huatulco!) It was never a long wait to get a drink on the beach or by the pool. But if you want a glass of water say "agua" or you will get something else. If you want JUST a coke say "coca-cola" or else you will get rum and coke. The language barrier was very frustrating to cope with.

6. The 3 beaches: are lovely and provide individual attributes. The main beach is great for swimming, but the dry sand is rough and gravelly. The snorkel beach is perfect for just that (a great little reef right there!) with soft fine sand. The third beach is set off a bit from everything else, which provides a very quiet and tranquil area with soft fine sand but the swimming is just ok. The water is much rougher here.

7. The pools: are very nice and clean, and the perfect temperature. The adult pool was our favorite one, it was more quiet. And with a stunning view! (There are 4 pools - one specifically for the kids)

8. The resort: was not crowded, and it was very easy to find a good (shady!) spot to hang out. This did change on the weekend however, as many local families came to enjoy the resort. During that time, the beaches were quite crowded and chairs were scarce. ***SAFETY TIP*** - If you have pasty white Canadian skin you WILL burn even in the shade. (Huatulco is very close to the equator. We learned about the UV rays the hard way.) (ouch) Wear sunscreen ALWAYS!!

9. The food: This is such a hot topic! We are not foodies, we just like simple and good food. We like to eat, and we like to enjoy what we eat. Overall - we give the food a 5 out of 10. Honestly. It was not terrible, it was not great. One day in the orange juice machine you have what seems to be perfect fresh squeezed orange juice! Awesome! The very next day - same machine - you have what tastes like tang. Bleh. This was the story across the whole food experience board. It was inconsistent, sometimes good - and sometimes not. Including the a la carte meals. This excludes breakfast which was mostly excellent everyday! Eat your breakfast at the mexican restaurant location. wonderful fresh fruit and tons of options for breakfast. Sitting there in the open air watching the water and hearing the birds while the sea breeze tickles your hair. Maybe that's why the meal was so great?

10. Tipping: - it seems to be encouraged but not mandatory. You decide.

11. Two big negatives: (and these were again a language barrier issues): We wanted regular coke in our mini bar fridge, but they kept stocking it with diet. We left notes. We used pictures instead of words. We "spoke" (no english) with the minibar staff. We spoke with the front desk staff. Then, on our very last day, we finally got regular coke. The second issue was a very strong and unpleasant odour in our room. (Like a sewage smell) Again, we spoke with the front desk, we "spoke" with the repairman. The smell came and went and the repairman only came once. We could not seem to communicate this problem with anyone. So we lived with it.

12. The resort is HUGE (!!) - (did I mention that? lol.) - Which made it a very different experience to what we have had before. It was not unpleasant, just very different. Nothing cozy or homey about the place. The grounds are plain but lovely, the wild iguanas are adorable (!), and there is plenty to do! (Or - in our case which we wanted - to NOT do.) The entertainment staff are friendly and do an admirable job of providing fun. Again, knowing spanish would help. The nightly entertainment is varied with shows and special events (such as a casino night with funny money). The performers are clearly amateurs, but what they lack in skill and choreography they make up for in effort and enthusiasm! And Great costumes!!!

13. La Crucecita is a great little town and we had an awesome supper there. So cheap!! Lots of 'tourist shops' and friendly people. A great side trip that is very affordable.

As I mentioned before, we had a lovely vacation but we will not go back to Las Brisas. We will continue to search for our "perfect place".

Room Tip: All rooms are far from the action. All are quiet.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank lucybellaCochrane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canada
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed March 19, 2013

Visited March 11-18 and had a wonderful time. Most of the reviews are true, such as physically challenging The beautiful beaches, the calm waters, the snorkeling, cheap transportation to La Crucecita & Santa Cruz Bay ($45 pesos from the hotel $40 to return). So I won’t repeat. However, for those people who criticize the food, they are either professional cooks or the lack the sense of taste. We did 4 à la carte dinners, Mediterraneo; Kasbah; Pescador & Solarium and the regular El Bellavista Buffet. I read some reviews that commented the buffet was more of the same daily, but I beg to differ as there was lamb, beef, pork, chicken and fish of varying species.
This is my 5th time in Mexico at different places both on the Caribbean and Pacific sides and frankly speaking,the Las Brisas, Huatulco really don’t care if the North American tourist does not visit as we are the minority (15-20) of their occupancy. 80% of their traffic is from within MX and other Spanish speaking countries in Central and SA.
The weather was on average 33 degrees Celsius daily, the staff is all helpful, friendly and those who do not feel comfortable speaking in English, found someone who can communicate with you.
My only negative on this trip is the Customs and Immigration at the airport. It took 2 hours to complete an Air Transat flight from Edmonton and Calgary. However, this has nothing to do with the Las Brisas.

Room Tip: The 3rd floors has the best view
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank CanadaMarvellous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed March 19, 2013

It's all true: the views, the heat, the sun, the friendly people and all the stair workouts you could ever wish for in a week.

My family of four just returned from Las Brisas this on the morning of March 19th. We spent a luxurious 7 days in Huatulco. Las Brisas is unlike any other resort in Mexico we have been to. It is located in the protected natural reserve in Oaxaca in south of Mexico. It only has a handful of all-inclusive resorts and will not grow any larger due to its protected status.

Las Brisas has three beaches, the best being the snorkling beach where school of fish come swimming through your legs as you wade into the warm, clear water. There were jelly fish on one day, but only lasted for a few hours. The sun is strong, so caution should be your main priority when sunbathing.

Many Mexican families frequent this resort, which is a good sign of its quality. Fewer staff speak fluent English, but their smiles and the effort they put into making your stay as pleasant as possible make up for the lack of communication.

There are five a la carte restaurants, the best one being The Kasbah (Moroccan cuisine). The food is authentic and even came with belly dancer entertainment. The concierge made an error in booking us to the restaurant when it was not open one night. We were able to get into another a la carte restaurant without reservations that night and the following night, ate the meal at The Kasbah...do not miss this treat!

The entertainment is okay. The same genre as at other places: The Mexican dancing, the Interntational dancing, disco etc. There was live music every night for those who want to dance.

The trip to La Crucecita is a 10 minute cab ride at 40 pesos. It's worth it for the beautiful church with the painting of the virgin of Guadalupe on the ceiling. There is a small market, although indoors and extremely hot. The prices are reasonable dur to lack of tourist presence and the vendors do not like to barter.

If you want to keep your workout routine fresh, the gym is large with modern equipment and handsome entertainment staff to keep you motivated. (They played volleyball with our kids)

The rooms are spacious. The birds plentiful, the drinks refreshing and the food yummy. Do not miss this gem of a resort.

Room Tip: Building 3 for the ocean view. Building one if you want to be more central. You will still have a vi...
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  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Jituska52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponemah, Manitoba
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed March 17, 2013

we have visited Las Brisas for four years in a row, all fabulous vacations!! love the resort, love the staff, food was good to great. No complaints. Love the fact that the resort has lots of room to roam. we are early risers and love to walk, so the resort is perfect. and at the end of the day you can always take the shuttle up to your room.

This year was our fifth visit to Huatulco and we choose to try another resort in santa cruz, which was wonderful, different though. but we have no complaints about our 3 week vacation.

We did visit Las Brisas on a day pass to visit with friends,and we found the resort to be just as good as our last 4 visits. the beach is wonderful, bars are great! we had dinner at the Pescador (seafood restaurant) Which was a wonderful dinner, almost the best we have ever had there. Friends had stayed another week and were very happy with the resort.

while I love to try new places......at times I think my heart is at Las Brisas!

Room Tip: Clouds was our favorite.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Kittie_n_Brian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie Ontario
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed March 17, 2013

We just returned from a trip to Las Brisas Huatulco Mar 2-9.

Huatulco is a desert climate and we had 31degress Celcius and sunny everyday as weather. Brings lots and lots of sunscreen as it cost $27 a bottle at the resort. There we no bugs at all which was great although a great couple we met from Minneapolis found a scorpion in there room! (which can be expected in a desert climate). The resort is 40 minutes by bus from the airport which was no big deal. Check in was a little slow as we arrived on Saturday evening and it appears lots of locals use resort on weekend also as crowds got smaller on Monday. We have been travelling for many years and when we first arrived we thought we might not be happy but I will simply say the resort grows on you as you stay.

When we first arrived we were given our wristbands and towel cards which we are not fans of but the resort is all-inclusive and non all-inclusive mix thus prices on menus. The resort is an old Club Med from the 70's (which explains the austere/no frills rooms, the super plain architecture and the guest-unfriendly layout) built into a hillside over a large sprawling property with spectacular views. There is lots of work being done around the resort to the gardens - they are quite beautiful particularly the cacti.

I will list our cons first:
The rooms are dated and in need of renovations, ie: screen windows fall out of track, taps loose in sink, closet doors won't close etc. Towels have been patched, wrist bands and towel cards, only one towel station for this HUGE resort at the co-located pools, lots of stairs and hills to climb, red wine was served chilled at all bars and restaurants, no swim up bars, with the language issues don't expect staff to understand any specific instructions re: how you want your steak cooked etc., crowded on weekends (about 80% locals Thurs-Mon), jelly fish, public bathrooms are only in the 4 main buildings - not near the pools or beaches (major nuisance!!!).

As I said this resort grew on us. The service was truly friendly the whole week ( a few staff had limited English but no biggie). Bars are stocked with good liquor and they make great Mojitos - they never ran out of mint like many resorts nor did they mind making them! We had a junior suite with a balcony in the cloud section with a fantastic view of ocean (4 sections on resort are: clouds, stars, mountains and sea). There was a mini bar with 3 waters pop and coronita's every day stocked plus a large bottle of water for the coffee maker which we used for washing our tooth brush as they say do not drink water from taps. The shuttles are fast to your door with a call to operator to take you anywhere on property and you need them as rooms are far from main restaurants and beach. We only waited more than 5 minutes once and it was no big deal. Most of the time we walked down to the main resort.

As we stayed 7 days we were entitled to 4 of the 5 al a carte restaurants. We did all 5 as the Mexican one let us in without reservations. My wife and I are beach bums and we stayed all week in the centre beach of the 3 small beaches. I love to snorkel and the reef on the property is was one of best I have seen on a resort with lots of fish such as puffer, barracuda, yellow tail, rays, grouper etc. but beware of jelly fish as I got stung one day. There were jelly fish warnings on 2 of seven days we stayed . The chairs and thatch umbrellas were all in great shape and plenty to go around including tables and sit chairs. We would put a magazine on chairs to reserve at around 8AM but only to get front row as still chairs available in second and third row most of the day. The bars open at 11AM and beach service was pretty good in our opinion if you didn't want to walk to the bar.

Breakfast is available in the central buffet and Mexican restaurant (which we preferred with view of beach everyday). Our least favorite al a carte was the Solarium and Mediterrean, but liked the Pergola - our favorites were the Mexican (beautiful terrace on the water) and the Kasbah which had lots of ambiance, the best Moroccan salad bar ever and a belly dancer! The food is okay generally - watch out for the many people who don't have any buffet etiquette!

We did not take any excursions except for one fishing trip but the people we talked to seemed to have no major complaints. The basic, square pools are all together in one area, with a quiet adult only one, and just one flight of stairs and a large patio area away from the main bar.

The husband of the couple we met from Minneapolis invited me to join him on a fishing excursion for $300 total for boat for 6 hours plus we tipped $25 each (6:30 AM to 12:30 PM) with (New Adventure fishing charter Bahias de Huatulco 958-100-67-28 crisantocarmona@yahoo.com.mx) . We were picked up at resort by truck and the boat dropped us off on our beach when done. I had the time of my life and we lost count of how many fish we caught including Bonito's , Red snapper and Yellow Tails up to 35 lbs! We trolled and cast into feeding frenzies and the boat had lots of water, pop and beer. We heard of another boat that saw a whale which is not uncommon. I highly recommend this type of fishing trip but be warned as the boat is small if you go out for the big sail fish you may get sea sick if you are prone to it.

Overall, in spite of the inconveniences and lack of luxury, it is a beautiful part of Mexico and we had a good time - we would give this a 3.5 if we could.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Rob_DebBarrieOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed March 15, 2013

We give the Las Brisas Huatulco a 4 star rating due to its great beaches and nice grounds, but food was mediocre and typical service was not nearly as good as experienced on our other 8 vacations to Mexico. This is a long review, but worth the read…

Resort size & grounds:
This is a fairly expansive resort with lots of stairs due to its hilly location; however, the shuttle service seemed to work quite well most of the time and we hardly ever had to wait for a ride (around typical meal times, service seemed to be a bit slower, but that was it). The grounds were nicely manicured with great tropical / semi dessert feel.

Beaches:
The beaches were really nice and swimmable (except maybe the Secret Beach for swimming). Snorkeling was excellent at the beach in-front of the Mexican Restaurant.

Food:
We are usually not overly picky about food and hoped that the food reviews were exaggerated; however, we soon discovered that the food reviews stating the food was mediocre and often lukewarm were quite accurate. The dinner buffet was quite poor and food was room temperature at best (at least the 1 night we ate there because any other nights we didn't have an a-la-carte we went in to La Crucecita instead), the breakfast buffet was the same, the lunch buffet however was consistently better than the other two buffet meals. The snack bar was ok too, but the same day after day and again barely warm offerings. We had the majority of our breakfasts at the location of the Mexican Restaurant as the food seemed fresher and hotter, along with a more pleasant atmosphere.

We visited the Mexican, Mediterranean, Steak, and Seafood a-la-cartes. The Mexican was descent for the most part, but the Mediterranean was quite poor (undercooked chicken and again lukewarm food). The Steak house was fairly descent for both beef and chicken and overall the Seafood restaurant was quite good (and food served hot).

Again, the food here was by far the poorest of any all-inclusive we have stayed in Mexico, which have ranged from 3 to 5 stars (with the biggest issues being food temperature and lack of variety)

Drinks:
Drinks were OK, but not great. The draft beer was so-so and you could only get bottled Corona (except the Coronitas given in your room) by paying for them as they were not included, which seemed odd considering it is made in Mexico and not typically considered part of the 'top shelf' alcoholic drinks (draft beer taps said Corona, but we were told it is actually Modelo inside). Slushy drinks were ok, but often lacking taste compared to similar drinks elsewhere. We brought insulated mugs for beach use or else drinks were often somewhat warm by the time served since it was so hot outside (which obviously has nothing to do with the resort, just a tip for other visitors)

Entertainment / Evenings:
Visiting this resort as a group of 5 between 29 through 45 who enjoy the nightlife, we found this resort quite dull and boring in the evening. There was live music each night, but it seemed to be basically the same thing night after night. Since the resort had an older crowd (at least during the time we visited early March) the disco was basically non-existent. Probably 2/3s of resort guests were made up of Mexican visitors who enjoyed the live music nightly so they did quite a bit of dancing, which was entertaining to observe (but more Spanish style dancing, which we’d like to participate in, but didn’t really know the moves so just watched for fear of looking silly).

Activities:
We rented a sea-doo for 30 minutes for $500 pesos (about $40 CAD/US), which was awesome. They can be rented from Playa Tornillo (beach area to left of lobby). Additionally, we went for a boat ride (just 4 of the 5 of us in our group) ran by a few guys usually hanging out beside the bar at Playa Manzanilla (to right - below - adult pool) who are hired by the resort. Captain Pablo took us out, with his son as the driver, and we paid $2400 pesos ($200 CAD/US) to go out for as long as we wanted, which included 24 beers (FYI - small boat without washrooms). They took us to an awesome snorkeling spot (Playa La Entrega), which we highly recommend visiting (can get there by land as well); we also caught 7 fish and saw 2-3 sea turtles swimming way offshore. It was a great time.

Rooms:
We just stayed in a basic deluxe room. No balcony, but awesome ocean view towards the south. We first thought it would not be as pleasant as a room with a balcony, but in reality it was quite nice because you could experience the views right from the room appose to looking out over the balcony first (and most rooms have an ocean-view as well). The room itself was descent and clean, but a little tile grout work would go a long way to making them looking a little nicer / cleaner. A forewarning to anyone with neck problems… the pillows are quite thick and do not compress much (if visiting here again, I’d bring my own pillow since I have neck problems). Additionally, they can be a little cheap on leaving adequate towels, but if you can catch the maid she’ll give you more (leaving a small tip for the maid also goes a long way).

Service:
Overall, service was lacking compared to our experience in other areas of Mexico (Puerto Vallarta 5x, Mayan Riviera 2x, and Manzanillo 1x). There were a few exceptions to this, such as Roberto who usually served us at breakfast in the Mexican Restaurant and at the snorkeling beach... Roberto was awesome! Other than that the overall service was so-so except here and there. We usually had to wait for quite a while to give a drink order at the snack bar, buffet, or Mexican breakfast place (unless Roberto was there) and sometimes did not get served at all (and the resort was not that busy).

An additional note is that the level of English spoken here was definitely much less than in other tourist destinations we’ve visited in Mexico (with some key staff speaking none at all, such as few servers we had). We have no problem with this at all since we are visiting a non-native English speaking country and do speak a little Spanish, but it is just a fore-warning to those who may find this intimidating as at times there was a complete language barrier where we had to resort to hand gestures and motions in order to communicate (either way).

Area in general:
The surrounding areas we visited in and around La Crucecita / Santa Cruz were nice / quaint and we felt quite safe during our numerous outings from the resort. We did; however, experience a few of occasions where at restaurants the server would write on the bill “tip not included” or there would be a note taped to the inside of the bill folder that stated, for example, “10% tip not included”. On another occasion at a popular night club, not only did we get charged for more drinks than our group actually had (because we kept track and only one drink of which was removed from the bill) we were also charged an additional approx 17% as a mandatory tip. We refused to pay the mandatory tip, but still left a tip at our discretion.
We really found the tipping issue to be a turn-off. We realize that Mexican workers in the tourist industry count heavily on tips, but we do not feel it right to demand a specific amount (or try to take advantage of the tourists) - our group always tips pretty well... we actually think we tip too much sometimes. In Canada, there is sometimes mandatory tips added on for large groups, but it must be displayed somewhere so the patron has the option to either accept it or leave. Mexico, as other countries, has a different way of doing things, but that doesn’t mean you have to pay it if not told ahead of time.

A suggestion for future travelers in regards to paying your bill if in a busy drinking establishment, especially in a group of 3 or more, is pay your drink tab each round… don’t let it build up and check it carefully for add-ons.

Another instance we ran in to is a case of a peddler in Santa Cruz playing songs for us while we were in a café then demanding 50 pesos per song after playing 3 (about $12 CAD/US). We knew he obviously expected a tip, but again at our discretion (especially since he didn’t say ahead of time his rates). We gave him an amount we thought fair / willing to pay and that was that. So another tip… always ask up front how much if approached for personal service (appose to someone just playing in a restaurant or on a bus for the entire place then going around with a jar for tips of any kind).

Now we know, but again, with all our trips to Mexico we’ve never ran in to these few issues so didn’t give much previous thought…

Overall, our group had a nice, relaxing vacation full of snorkeling, sunshine, heat, and fun. We’d go back to the Las Brisas Huatulco again, but only if a really good deal (less than we paid this trip) due to the food and service issues, but the beaches were awesome so we wouldn’t write it off completely. Hope this was helpful!

  • Stayed March 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank M_and_N_s_Adventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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#8 of 49 in Huatulco
4.5 of 5 bubbles 202 reviews
0.6 mi away
Barcelo Huatulco
Barcelo Huatulco
#6 of 49 in Huatulco
4.0 of 5 bubbles 3,017 reviews
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Additional Information about Las Brisas Huatulco

Property: Las Brisas Huatulco
Address: Bahia Tangolunda Lote 1, Huatulco 70989, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Oaxaca > Huatulco
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Huatulco
#9 Family Hotel in Huatulco
#10 Romantic Hotel in Huatulco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Las Brisas Huatulco 3.5*
Number of rooms: 486
Reservation Options:
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Also Known As:
Las Brisas Huatulco Hotel Huatulco
Las Brisas Hotel Huatulco
Brisas Huatulco Los
Las Brisas Huatulco Mexico
Huatulco Las Brisas

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