The employees at this resort make the difference.
We ate at all of the restaurants. Portofino was my favorite, beef with cheese sauce had so much flavor. It was unusual that with every restaurant we tried we had fantastic nights one night and ok nights another. They lacked consistency. I thought the Mexican would be good but all in our group found it to be lacking. I think the menu needs some changing. The buffet is very good all of the time for breakfast lunch and dinner. I would say the food at the dreams is very good. If you don't gain some weight I would be surprised.
The Dreams resort is very clean with employees posted outside of every bathroom. After a few people use the bathroom it gets cleaned. All public bathrooms are kept clean and this is important to me. The rooms are also kept very clean. The beds get made before 16:00 and around 16:30 the ladies start coming around to turn down your bed and give you a chocolate. Sometimes when we tried to have a short nap. This should start after 19:00.
Whatever you can dream of or desire they will make for you. You are never left without service on the beach or by the pool. All waiters are FANTASTIC. Such nice people to talk to and certainly a pleasure having them serve us drinks. The waiter at the lobby bar is only one at night so he is very overworked. Waiting for drinks is ok but to see someone this busy when all they need to do is add another waiter.
We tried numerous times to go see the shows but could not stay longer than 5 minutes. I am sorry but these types of show are not for me. It might help getting a larger room and changing the type of show. Comedy is more my style.
At night in the lobby bar they have musicians that play until about 23:00. Some are fantastic like the gentleman that plays on Sunday night. Some play the same songs each night and tend to be boring. First week is fine but second week they should change it up a bit.
If you go down to the beach on the east side there are large fish that role with the waves and swim around your feet waiting to be fed. Very nice beach. Went kayaking and enjoyed the exercise and scenery.
There are many pools but the most popular are the front three infinity pools. You will have to get up at 06:30 to get a chair otherwise people put towels on the chairs and don't show up all day. Some even have two chairs one for the sun and one for the shade. We had one incident on a Friday where a local couple came by the pool while we were gone for lunch and took our items off of the the chair to claim as there own. After 30 minutes and lunch we arrived to see them in our chairs. Security asked us to move which I was very surprised by. The local couple said they are Mexican and this is their country and they can do whatever they want in their country. The resort had a chat with these people and everything seemed OK. This was the only time I did not feel safe at this resort and wished I could go someplace else. Numerous Mexican people show up for weddings on weekends. Some of the staff treat the locals better and the tourist less than desired when they arrive. Most of the employees continue their FANTASTIC service but you can see the difference.
I really like the Dreams resort but something is missing. You shouldn't have to struggle every day to get a chair at the pool that could cause a fight. With a few small changes this resort could have more shade what people want and a better view which could make it more appealing. Small changes would make this resort Excellent otherwise I would say it is only Very good. I believe it to be a 4 star resort, not 5 as reported.
I hope I have provided an honest review so you can decide on where to spend your hard earned money. Be safe and alert rather than get hurt. Have fun.
I will watch to see what other people post before I decide to go back to Dreams Huatulco. . Safety is a huge concern to me and I never want to feel as unsafe as I did when the locals took our chairs. I had one local at the pool tell me on a Saturday " Anything can happen in Mexico, murders and kidnappings. " The weekends are the time to be on alert.
- Official Description (provided by the hotel):
- Spectacular resort offering 421 luxurious rooms and suites, 6 shimmering outdoor pools, 6 restaurants and 6 bars, SPA & fitness center and endless activities for couples and families. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, TripOnline SA, Cancelon, Priceline and HotelQuickly so you can book your Dreams Huatulco Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Dreams Huatulco Hotel Huatulco
- Dreams Huatulco Resort And Spa
- Dreams Hotel Huatulco
- Gala Huatulco
- Gala Beach Resort Huatulco
- Gala Resort Huatulco Mexico