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“Best vacation experience I've had!”

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Dreams Huatulco Resort & Spa
Ranked #5 of 48 Hotels in Huatulco
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed July 14, 2013

I stayed at this hotel in December and went back again in February and although February is the busiest travel mnth we received the same great service. We chose this hotel because my mother has mobility issues.We needed the use of a wheelchair and their were none available so they went out of their way to get one from a sister hotel.I also broke the frame on my glasses and they were awesome ...they directed me to two optometrists to get new frames.The staff made us feel like family...and they remembered us when we returned for our second vacation. Great food...no reservations required at any of their 5 ala carte restaurants.Good variety of choices. Rooms were clean although could be a bit bigger.The best weather both times we were there..98 degree average every day with sunshine a breeze and sunny skies! Can't wait to go back! I would highly recommend this hotel.. I forgot to mention the spa was fabulous as well.

  • Stayed: February 2013
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3  Thank motoron555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernando R, Manager at Dreams Huatulco Resort & Spa, responded to this reviewResponded July 16, 2013

Dear Guest

Greetings from Dreams Huatulco. Thank you for taking the time to post your feedback. We are happy that you had such a great service with us and that you had enjoyed our restaurants and the varieties of our foods. And the fabulous services of our Spa as you mentioned above.

Once again thank you for choosing us, and for having given us the chance to have you as our guest. And we hope to have the opportunity to serve you very soon here in your home away from home.

Have an excellent day
Fernando Ramirez
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,353 - 1,359 of 3,640 reviews

Reviewed July 11, 2013

From the time of arrival to departure the employees did everything possible to insure a pleasant stay. The ambiance and cleanliness were 5 star.From the front desk to room service were top notch. We booked 2tours and both, ATV's on beach and Huatulco 3 Levels ,were a good value. The food was fair but standard for all inclusive. The real problem was the closing of some dining rooms for a convention. Cautioned about eating outside the hotel was rather a bummer also. We adhered to that idea but still had a digestive problem on our return home. Wasn't serious and would not let this keep us from future visits.

Room Tip: We upgrade to ocean view. Well worth the price.
See more room tips
  • Stayed: July 2013, traveled as a couple
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2  Thank albert c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernando R, Manager at Dreams Huatulco Resort & Spa, responded to this reviewResponded July 16, 2013

Dear Guest

Greetings from Dreams Huatulco. Thank you for taking the time to write your comments. We are happy that you had a great time with us and that you had enjoyed the amenities from the resorts. We take seriously your comments about our resorts because this is what really help us better day after day our services offered to all our clients, we are sorry to read that you had digestive problem and also wanted to let you know that all our health measure are correct, as you mentioned about eating outside the property. just would like to point out that, it is one of the reason why we do not recommend eating out.
Once again thank you for choosing us. And we hope to have the opportunity to serve you very soon as we will be waiting for you in your home away from home.

Have a pleasant day
Fernando Ramirez
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2013

To Start, let me tell you that Mexico still my preferred vacation spot. Very nice and welcoming people, much much better that Dominican Republic, Costa Rica or any other Caribean destination. Not even mention the Club Meds.

The service and the entertainment crew made the difference for an old hotel that has so much to offer.
The location, beach, ocean and view are spectacular, much better than Dreams Tulum and Morelos. But if those Dreams are an 8 and 9 out of 10 respectively, Huatulco Infrastructure is a 5.
Food Great
Drinks Perfect and great brands for spirits
Spa. Definitively you should try it. They had a get 2 promotion from noon to 3pm. We didnt missed it a single day.
People, the best of this hotel. I would like to mention Marco, Dulce, Lalito and the rest of the Entertainment team. This team really offset the lack of investment on this hotel.

I definitively recommend to visit this hotel and try the other activities around the are. Huatulco still not a hot tourist spot and better to go as soon as it becomes Cancun :-(

  • Stayed: June 2013, traveled with family
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3  Thank LosShamu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fernando r, Manager at Dreams Huatulco Resort & Spa, responded to this reviewResponded July 6, 2013

Dear Guest,

Please receive the warmest of greetings from sunny Dreams Huatulco. It is such a great feeling to read that we were able to fulfill your expectations and that we were able to make this vacation memorable and fantastic for you. We would like to thank you for having chosen us as your vacation home away from home and for sharing such marvelous comments as it shows us that we are truly in the correct path. We are happy you enjoyed the activities carried on by our entertainment staff and also the services and offers of our spa
We hope to have the chance of being able to pamper you and make your next experience an even more special one.

Best regards,
Fernando Ramirez
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

I got married at Dreams Huatulco at the end of March, 2013. Everything was amazing! We were very pleased as well as all of our guests!

The rooms were all fantastic. Some guests stayed in the garden-view and some stayed in the ocean view rooms. Inside they all looked the same. The garden-view that our guests had were all by the pool on the main floor and some of the guests had a bit of an ocean-view so they were extremely excited about that. The views from the ocean-view were spectacular!

The food was good at all restaurants and everyone in our group with special diets were able to find lots to eat (vegan & Jewish family for passover).

There are lots of pools at this resort so even though the resort was full, it never felt like it.

The wedding went amazingly well, just as planned. Communication prior to the wedding with the wedding planner was great. Pilar Cabrera looked into all of my specific requests and was able to fulfill them. The ceremony was in a private setting at one end of the beach. The only time I had to walk by people in their swimsuits was getting from the beach to the aisle. Please request a microphone for the ceremony because the tide was coming in and it was difficult to hear. The food for the meal was amazing and again all special food requests were met. Pilar even made sure to get Spiced Rum for my picky father.

The only sad thing about the resort is that all bars closed by 1 :( Though if you're a family this may be a good thing for you. Bring a travel cup as the plastic cups that they give you aren't very big.

I would definitely go back and recommend anyone to go there, if you enjoy the heat. It was hot and beautiful!

  • Stayed: March 2013, traveled as a couple
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2  Thank saceyjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernando R, Manager at Dreams Huatulco Resort & Spa, responded to this reviewResponded July 8, 2013

Dear Guest

Please receive the warmest greetings from sunny Dreams Huatulco. It is such a great feeling to read that we were able to fulfill your wedding and also happy to hear that Pillar our wedding coordinator in charge of the event really did a great job, as a service oriented company we always look forward for memorable and fantastic stay for all our guests. We would also like to thank you for having chosen us to celebrate such important event as it is your wedding and for sharing such marvelous comments as it shows us that we are truly in the correct path. We are happy you enjoyed the resorts on that special occasion for you.
We hope to have the chance to pamper you again in a near future and make your next experience an even more special.

Best regards,
Fernando Ramirez
Rooms Division Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 29, 2013

We had an overall great vacation. Great location on the beach. Plenty of pools and activities throughout the day. Good kids club program. Rooms were very clean and housekeeping service was excellent. The beds are small and narrow. Restaurant service was hit or miss. Some of the staff was good, some wasn't. Unfortunately, I had stomach issues the entire time due to the food. My daughters also got sick from the food. Menu is limited. Would recommend the hotel, but stay away from the fresh salad and fruit. The activities team was awesome; Dulce, Lucero, Marco, Armando, and Lalo were all very entertaining and good with the guests.

  • Stayed: June 2013, traveled with family
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1  Thank Gigi Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernando R, Owner at Dreams Huatulco Resort & Spa, responded to this reviewResponded July 8, 2013

Dear Guest

Greetings from Dreams Huatulco. Thank you for taking the time to write your comments about our resort. We are happy to read that our entertainment team did a great job on it also, more than happy because over all you had a great vacation. Concerning your comments about the food, we do take great pride in our food and we are sorry that you did not get to meet our doctor, we do take seriously our guest comments and you can be sure that we will take corrective action.

Have a pleasant day
Fernando Ramirez
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2013

The staff was very kind and always kept my family trying new things. Such as dulce and Ernesto and Marco. The food was good and so wasthe location of the beach. Thank you for the great vacation. I would recommend this resort to any traveler. It's great for a family resort because of the diverse activities.

  • Stayed: June 2013, traveled with family
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1  Thank Ricky G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernando R, Manager at Dreams Huatulco Resort & Spa, responded to this reviewResponded July 8, 2013

Dear Guest

Greetings from Dreams Huatulco. Thank you for taking the time to write your comments. We are happy that you had such a great time with our staff and that you had enjoyed the amenities from the resorts. We do think that they work very hard in making sure that all of our guests have a great time during your stay. Once again thank you for choosing us. And we hope to have the opportunity to serve very soon.

Have a pleasant day
Fernando Ramirez
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2013

Hubby and I spent a week in Huatolco in December at this fabulous resort. I was recovering from surgery so just wanted to relax and enjoy the beautiful weather. This resort did not disappoint. The room was spotlessly clean, the food excellent and the staff fabulous. We had a preferred club room and quite liked it. The biggest benefit was the use of the hydrotherapy facility - very therapeutic for me but also relaxing and the staff there extremely helpful.
This was our second trip to Huatolco first to Dreams. We will definitely go back. The weather is pretty dependable, the people very friendly and as a Canadian, we were confident of our safety both at the resort and in the town.

  • Stayed: December 2012, traveled as a couple
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Thank 151angieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernando R, Manager at Dreams Huatulco Resort & Spa, responded to this reviewResponded July 8, 2013

Dear Guest

Greetings from Dreams Huatulco. Thank you for taking the time to write your comments. We are happy that you had a great time with us and that you had enjoyed the amenities from the resorts.
Once again thank you for choosing us. And we hope to have the opportunity to serve very soon as we will be waiting for you in your home away from home.

Have a pleasant day
Fernando Ramirez
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dreams Huatulco Resort & Spa

Address: Blvd. Benito Juarez #4 | Bahia de Tangolunda, Huatulco 70989, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Oaxaca > Huatulco
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Huatulco
#3 Top resorts Hotel in Huatulco
#3 Family Hotel in Huatulco
#3 Spa Hotel in Huatulco
#4 Romantic Hotel in Huatulco
#4 On the Beach Hotel in Huatulco
#5 Business Hotel in Huatulco
Price Range: $237 - $702 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Huatulco Resort & Spa 4*
Number of rooms: 421
Official Description (provided by the hotel):
Spectacular resort offering 421 luxurious rooms and suites, 6 shimmering outdoor pools, 6 restaurants and 6 bars, SPA & fitness center and endless activities for couples and families. ... more   less 
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Also Known As:
Dreams Huatulco Hotel Huatulco
Dreams Huatulco Resort And Spa
Dreams Hotel Huatulco
Gala Huatulco
Gala Beach Resort Huatulco
Gala Resort Huatulco Mexico

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