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“Small and lovely”
5 of 5 bubbles Review of Mar Azul

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Mar Azul
Saint Charles, Michigan
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Small and lovely”
5 of 5 bubbles Reviewed February 24, 2013

My husband and I stayed at this hotel, timeshare rental, for 2 weeks.
The rooms are very nice and the resort itself is small, about 100 rooms, but in the perfect location.
The owners at this resort are very welcoming and frieindly. Many have been comming for 30 years.
Restruants and shopping and many activities in the hotel zone are just a short walk.
The staff is wonderful and we arranged for a local taxi tour operator to take us on some wonderful tours that ended in old acapulco shopping.
Perfect.
The weather is perfect and the water is beautiful and perfect to swim.
Overall Acapulaco is at the top of our favorite places in Mexico.
The Mar Azul is a diamond of a property.
We enjoyed!!!!

Room Tip: ASk for a room with a balacony. We stayed in the back and we were not unhappy, but the view would b...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ninanader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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77 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
United States
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 1, 2013

Mar Azul is an amazing time share. It is located right in the middle of the bay in Acapulco right on the beach. It is right in the mix of things, not too commercialized though and that is nice. The weather is always sunny, hot with a nice breeze off of the water. The condos are always clean and comfortable.

The staff is the friendliest I have ever encountered while traveling. The same staff has been there forever and that says a lot about a place if they do not have a high turnover rate. Arillio is one of the best staff members. He always is very accommodating and willing to help anyway he can. If we have any questions he is right there. If we wanted a pizza ordered he would call to place the order since we do not speak Spanish. If we need an excursion booked he is there as well to help and guide us in the right direction. When we travel down there and the first time we see his face it is like seeing a family member that we have missed, so welcoming. We went on a fishing trip and caught a Mahi Mahi, he cooked it up for us on the grill there by the pool at the condo for dinner for us.

We wanted a TV to watch our Ravens play a pivotal playoff game down by the pool and Rosie made sure our request was granted. Elliott and Gustavo were just as accommodating and they all helped with our luggage. The cleaning staff is phenomenal, these ladies clean every inch of the condo and they do the dishes! I would be here forever talking about how awesome they are. I cannot express how great it is at the Mar Azul.

For transportation we used Roberto Alarcon; he was extremely helpful in every way possible. I booked him from the recommendations on this website for our transportation needs. I sent him an email and he responded within no time at all giving me all the information I had asked for and more. My family and I have been traveling to Acapulco for vacation for the past 30 years. We have never had service like Roberto's. He exceeded every expectation we had. He spoke great English and gave us insight on where to go for food, shopping, activities and the culture of Acapulco. He was very reasonable in price and took great care of us.

The plane dropped us off in Acapulco and there he was ready to pick us up, and immediately welcomed us Mexican style! He picked up our 10 person group in a very comfortable, air conditioned van and helped with our luggage. On our way down to our condo where we were staying he gave us a book full of pictures for excursions that he could book for us. We decided to take him up on the deep sea fishing. Wow, this boat was awesome, the crew was great and he even had coolers for our drinks and lunch that we packed for the day. He definitely took care of us!

By the end of our week in Acapulco he became like family and on our next trip we will definitely use his services again. Hopefully next time he will take time to have dinner with us!

I know there is apprehension with many people about traveling to Mexico right now due to the media and what they have been reporting. I want everyone to know, this time was the safest my family and I have felt down there. Acapulco has come a long way; we even had the policia (police) stop the traffic on the main street in Acapulco (basically a 4 lane highway) for us to cross safely. This has NEVER happened before! Acapulco is just like any large city in the US. You use common sense! If you have any questions Roberto can tell you where not to go as well, because just like anywhere there are "bad" places, but it is not where the tourist should go anyways, it is off the beaten path.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank Laura D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
102 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed November 27, 2012

The WIVC at Mar Azul Acapulco is without a doubt the most enjoyable timeshare we have ever had the pleasure of visiting. The front desk is manned by Eliud and Aurelio, both of whom are warm and understanding individuals who go out of their way to assist you in everyway. Rosa Maria (Rosy) provides valuable and useful information each Sunday to the new arrivals. Our two week stay was not enough and we are already planning our next visit, hopefully for a longer period of time.

Room Tip: Rooms in the front of the Unit provide the best view of the beach and bay
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JACK10171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
137 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed October 13, 2012

We spent two weeks here, ALL the staff were amazing and we found it to be the best location in late fall , early winter for the entire Acapulco Bay area. Great sun until 6 every day and some wonderful restaurants close by. Go to main street and go right. About 3 blocks down on the right hand side is a great homemade Gelato shop. At the resort when he is in, Danny makes a mean ChiChi....

Stayed November 2011, traveled as a couple
Helpful?
1 Thank WorldTravelsTandJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 8, 2012

We were hesistant to use Mar Azul because it didnt have the amenities of a large resort but we were pleasantly surprised by how great everything was. Aurielo was extremely helpful for helping us pick places to eat with our six month old baby. If you are looking for a really good tour guide, use Oscar from Margo tourist services (100 6335 ID 62*15*53705).

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Geeta S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 10, 2012

We stayed at Mar Azul for one weeks in Acapulco and love it! The staff here is extremely wonderful and very helpful. Everyone made our stay very comfortable and nice. Elliot made our visit so easy and unforgetable even prior to our arrival. On the phone he assured us on what to expect. He kept his words, and we were very happy. All Elliot, Aurello and Victor were our favorites. They all were very helpful and sweet. Allen and Irene

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Allen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monterrey
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed August 5, 2012

I spent a great week at Mar Azul. I got an exchange week using RCI and I though I was not going to like it but I ended up loving it! You cannot book there unless you are a member of the World International Vacation Club or a related vacation club, but it is worth trying.

It's a small building with 12 apartments with an unbelievable view and everything you need. The kitchen is fully equipped but if you don't want to cook you can order food from a nearby restaurant called "El jacalito". Besides, there are a lot of restaurants nearby like "El Zorrito", 100% Natural, pizzas, etc. The pool is really small but I didn't need more. You can go down to the hotel beach area where you can spend the whole day and get snacks brought from el Jacalito. The staff is very helpful and they will solve almost any problem you have. There is always Eliud or Alex at the reception.

I was given a unit on the first floor and totally loved it. I was also show the penthouse but I didn't like it as much.The bedrooms are good, the bathrooms too. The TVs are not so big or new but who needs them if you are in Acapulco. If you want to go for a swim, ask Eliud or Alex and they will tell you where to go. The ocean in front of the condo is a bit rough but they told me to walk towards the Flag in playa Hornos or Hornitos and the water is calmer there. (It's 5-10 minutes away).

Attention! At night close the balcony door or flying cockroaches will try to get in! (That's the only way you could find one).

PD. Thanks to all the staff! Gracias Alex y Eliud!

Room Tip: Room 11 is great, so close to the beach and pool.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ale M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mar Azul

Property: Mar Azul
Address: Calle Gonzalo de Sandoval # 190 | Fracc. Magallanes, Acapulco 39670, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Hotel Style:
Ranked #3 of 62 Specialty Lodging in Acapulco
Hotel Class:4 star — Mar Azul 4*
Number of rooms: 7
Reservation Options:
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Also Known As:
Mar Azul Hotel Acapulco

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