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“Pleasant hotel for moderate price” 4 of 5 bubbles
Review of Hotel Acamar Acapulco

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Hotel Acamar Acapulco
Ranked #95 of 179 Hotels in Acapulco
jamos2@gmail.com
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Pleasant hotel for moderate price”
4 of 5 bubbles Reviewed May 7, 2008

We needed a hotel for just one night following a a cruise on Princess. If you're looking for a luxury hotel you better try a Hilton or Sheraton, but for less than $100 per night this is a great value.

We had booked an Oceanview room with a terrace. We arrived about 11 AM, well before scheduled check-in time, and they told us we could wait for about one hour for our room to be ready however they did have a room available immediately if we wanted to take it. We took the room on the sixth floor with Oceanview but no balcony and Windows that were clouded which obscured the view. I was disappointed and went to the desk to complain and they immediatly gave us a much nicer room on the fourth floor with large balcony and great Oceanview.

The desk people were always so helpful. Most of them spoke pretty good English. Any request or question was taken care of quickly and with a smile.

We were there on a Saturday and the beaches and streets were crowded with Mexican vacationers. Children everywhere having a great time on the beautiful Caleta beach. The hotel restaurant was not open on Saturday afternoon, but they suggested right next door was La Cabana restaurant. We got a great lunch for a very reasonable price and a beautiful beach view. Next door and across the street are convenience stores that have snacks, and beer, etc.

The hotel was clean, the room was quite pleasant, but no washcloths. You have to request that they start the air-conditioner and provide the remote control for the TV. The AC works beautifully. The elevators are small and seem to require some maintenance to keep them running properly. I asked the desk to arrange for a taxi at 4:45 AM to get us to the airport. There was a comfortable airport than waiting for us at 4:30 AM. All in all this was a pleasant hotel with nice people running things.

Stayed April 2008
Helpful?
1 Thank Jerry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 reviews from our community

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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Houston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed May 6, 2008

I must say that I had stayed in motel 6 once in a while but I find those motels way better than this so called Hotel Beach Resort. Four stars should no have any stars at all. First on the website I booked my reservation describe all the amenities the rooms come with but once you get there there are no amenities at all. No iron, safety box is one that was used back in the 80´s, the air conditioning didn't work at all, restaurant offers some really nasty food and is expensive. The towels were supposed to be clean but smell dirty. The whole hotel structure was almost cracked. This is a hotel I DON'T RECOMMEND TO ANY AMERICAN OR MEXICAN AT ALL IT WAS THE WORST EXPERIENCE EVER AND WOULD NEVER GO BACK EVER!!!!! DEFINITELY NO THUMBS UP AT ALL!!!!!!!!!

  • Liked — NOTHING AT ALL
  • Disliked — THE ROOMS
  • Stayed May 2008, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Cristic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Acapulco hotels

Sweden
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed April 30, 2008

Total disapointment! The hotel is a complete disaster in all areas. Our room was so unclean we didn't want to sleep there at all although we had our heavily stained sheets changed, the A/C did not function properly, the balcony windows were crashed, the elevators did not work and the pool was so dirty you couldn't see the bottom or even consider dipping your toe in the sewage like water.

Although I have stayed at some really shabby backpacker places before, this was an entirely new experience. Anything above 1 star is a damn lie!

  • Stayed April 2008, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank SurfnTurfSweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sofia, Bulgaria
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 13, 2008

The room with no ocean view is really affordable but the view of the ocean is worth every penny! We got lucky to stay at the penthouse by chance, the owner's former apartment and althogh it was not renovated yet, the price and mostly the view were incredible!!! The staff is very nice! I loved every minute of our stay there! It is not shick but the view and experience from every room with a view is absolutely worth it! The restaurant nextdoor that serves the whole beach is fun and the staff is very friendly. It is a spectacular place for somebody who is does not want a typical Americanized Mexico resort. We went in December and it was more than perfect! It is very romantic and the picnic on the beach in front of the hotel I will remember forever. It was worth every penny! It is very suitable for families with children. We did not have any and still had fun! Mucho fun:)
Rossi

  • Liked — the view and the sunset are breathtaking
  • Disliked — the room i booked on the internet was a mountain view and it was very cheap but it is really for people who can't afford anything, the difference in an ocean view room is so small and worth it! if you can get the penthouse you would die from pleasure!
  • Stayed December 2007, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank kotseva76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 11, 2008

I can't imagine better accommodations in Acapulco for the money than we got when we were relocated to room 407. The staff were unbelievably accommodating and there were plenty of people who spoke excellent English to help us. We lost a wallet (no fault of theirs) and then had to leave early because of a death in the family, and through it all the staff were exceptionally patient and helpful. I don't have enough words to express our appreciation for all they did for us.
Our room was huge as was the deck which was equipped with comfortable cushioned lounge chairs, a sink and even a gas grill which we never used. It was so pleasant on the deck with its million-dollar view, that we spent more time there than at the beach or the pool.
One of the reasons we chose this hotel over those on the "strip" was because of its location in the traditional section of Acapulco, and we loved its local color with vendors selling all manner of stuff. There's not a great selection of restaurants to choose from, but getting to other parts of Acapulco by bus was simple, even for older folk like us who don't speak much Spanish.
I highly recommend this hotel for anyone who wants an affordable, authentic vacation in Acapulco.

Stayed February 2008
Helpful?
1 Thank wldtrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed March 29, 2007

I really do like the Acamar. I've been to Acapulco 37 times and stayed in lots of different hotels throughout the city but once I found the Acamar, I never wanted to stay anywhere else. It's away on the West side of the city, far from the noise of the strip and on the best beach in the city. The front of the hotel is right on the Costera where lots of busses and taxis pass and can take you easily to anywhere in the city. The back is right on the beach just a couple of steps down from the pool. Every room is a kitchenette and the beachfront rooms are fabulous. The fourth floor oceanside rooms have huge balconies and the fifth floor balconies are very large as well. Sixth floor balconies are small but enclosed in tinted glass sliding windows that when open give a great view and when closed trap the air conditioning so in the heat of the day your balcony can be ice cold. A few of the rooms are not great but unless they are sold out they seem very willing to switch people to a better room.



  • Stayed March 2007, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
8 Thank CoolestBreeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed January 30, 2007

We just returned from a week at the Acamar Beach Hotel in Caleta. We chose this location because we didn't want to stay on the Bay strip with the towering hotels, noisy bars and clubs, which is more reminiscent of Miami Beach.

Caleta is gorgeous and the hotel was very clean and the staff were friendly and spoke enough fractured English to make themselves understood. We didn't stay in the famous room 507 but we did have a beautiful ocean view, large terrace with kitchenette and a 20-litre bottle of purified water, fruit and a bottle of wine compliments of the hotel, which was a very nice touch. Incidentally, all the "07" rooms are large.

Caleta is very close to the cliff divers (a show well worth seeing) and only a short bus ride from The Zoccalo -- a great place to eat and wander around in the evening. And, yes, you can flag down the buses right outside the hotel -- or anywhere -- just hold on to your spine and neck as these "buses" are more like tin cans on wheels and the drivers are crazy!

We have been to Playa Del Carmen and Puerto Vallarta but Acapulco is by far the most picturesque. And Caleta is "real" Acapulco. If you want to see Acapulco in all its splendour, take "The Acaray" boat cruise. We took the 4:30 - 7:00 p.m. cruise which included the magnificent sunset.

The weekends are busy with noisy Mexican tourists and the hotel could use a bar but there is La Cabana right next door, which serves decent food and drinks.

It was scorching hot and very humid every day but was very pleasant when the fierce sun went down. We didn't see our Sunquest rep the entire trip and did feel somewhat stranded.

An all-inclusive would do well in Caleta as there isn't too much to do after 9 p.m. We took the bus several times to Zoccalo or to the Strip.

Quite a few of the Torontonians in our hotel stayed for 2-4 weeks. For us, 1 week was just right.

Stayed January 2007
Helpful?
8 Thank RuthToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Acamar Acapulco

Property: Hotel Acamar Acapulco
Address: Costera Miguel Aleman No. 26, Acapulco 39390, Mexico (Formerly Acamar Beach Resort)
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Amenities:
Beach Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
#9 Top resorts Hotel in Acapulco
#27 On the Beach Hotel in Acapulco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Acamar Acapulco 3*
Number of rooms: 134
Official Description (provided by the hotel):
The only hotel on Caleta Beach - it has the closest rooms to the ocean in all of Acapulco. ... more   less 
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Also Known As:
Resort Acamar Acapulco

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