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Mayan Palace at Vidanta Acapulco
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Reviewed April 21, 2013

We stayed at the Mayan Palace in February and had a great experience. The property is clean and beautiful and the service is outstanding. We had a one bedroom facing the pool; great space for a week. The pool area at the Palace is awesome. It was nice being connected to the Grand Mayan. We would use the fitness center and spent some time on the beach. It's also gives you more restaurant opportunities. We arranged for transportation in advance of our trip with Baldo Gomez (you can Google his website). Baldo was very responsive to our needs and made us feel 100% safe traveling to Acapulco. He does a great city tour and acted as a concierge for us during the trip. We've definitely recommended Acapulco and the Mayan Palace to a number of our friends.

Room Tip: Ask for a room on a higher floor facing the pool.
  • Stayed: February 2013, traveled as a couple
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1  Thank Brenda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2013

What can i say? Mayan Palace is a chain meaning satisfaction. When traveling i prefer going for sure instead of trying. This time i did the same, chose to stay with this hotel chain which i always choose and was not dissapointed.
Staff were realy friendly, and the place was beautiful!! It's worth the paid.
Room perfectly equipped and comfortable. Amazing stay once again!

  • Stayed: January 2013, traveled on business
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1  Thank Jennifer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2013

Very relaxing. Staff attentive and very nice. Rooms very accommodating and clean. Floating down the lazy river on floats we bought at Wal-Mart was the ticket. Weather was perfect. Housekeeping had a mix up one night pounded on our door and then offered chocolates!! We were provided a late check out. We went into town a couple of times and never did we feel that we were not safe. There is a huge police presence, machine guns included. Mario the cab driver for the hotel is the ticket. Request him and he will take you to the best restaurants. The best being the new restaurant, Aroma. Go you will be very happy, the food, the staff and the extremely reasonable prices.

Stayed: April 2013, traveled with friends
1  Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2013

Just visited this resort from 3/31/13-4/7/13. We had an excellent time! The grounds are very well maintained, the check in was quick and easy, the rooms were very nice, and the beach and pool was super nice and fun! There were LOTS of fun things to do there!

  • Stayed: March 2013, traveled as a couple
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Thank JericaH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2013

We made a return trip to Mayan Acapulco in March 2013. Again,we had a very enjoyable stay. Absolutely no complaints.
All staff members are very friendly, helpful, but doing so in a non-smothering manner.
The room (one bedroom) was well equiped and comfortable.
This is our second trip, and we plan to return.
We hired a driver - Angel Garcia, and he definitely helped us to enjoy our trip to Acapulco. Always on-time, good ideas to see and learn about Acapulco. We highly recommed him. (angelinacapulco@gmail.com)

  • Stayed: March 2013, traveled with family
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1  Thank minnesota_visi2rs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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