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“Best massages!!”

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Banyan Tree Cabo Marques
Ranked #3 of 169 Hotels in Acapulco
Reviewed November 12, 2012

Great private hotel! We were there for our aniversary and had a wonderful time. If I have to choose what was the best thing we tried, I would say: I you haven't had a Thailand massage, then you don't know what a massage is!

One recomendation: make sure there's no wedding going on at the hotel, or you won't be able to use the swimming pool, nor the Noa restaurant. Of course, you can use your own swiming pool at you villa and order room service.

Room Tip: Villas with ocean view, have more sunny hours.
See more room tips
  • Stayed: November 2012, traveled as a couple
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2  Thank Carlosim66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardosua, Gerente at Banyan Tree Cabo Marques, responded to this reviewResponded December 4, 2012

Dear Mr. Carlos,

Thank you for staying with us at Banyan Tree Cabo Marqués!

I have noted your concerns pertaining to wedding (event) experienced during your stay and I would like to personally apologize for the inconvenience caused.

It is only through such comments that we are able to improve our services and do a better job in serving our guests.

Thank you for your feedback and we look forward to be of service to you again.

With kind regards,

Ricardo Suarez.
General Manager
Banyan Tree Cabo Marques
ricardo.suarez@banyantree.com

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219 - 225 of 585 reviews

Reviewed November 5, 2012

In my life I have been in many hotels but this is the hotel I always dream of.
It's in the perfect place qieth the exact kind or buiding, amenities, and all you can imagine.
I spend two wonderful days. I discovered that to be relaxed is possible

  • Stayed: November 2012, traveled with family
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Review collected in partnership with BanyanTree.com
1  Thank mariadelaluzm2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardosua, Gerente at Banyan Tree Cabo Marques, responded to this reviewResponded November 12, 2012

Dear Banyan Guest,

I would like to thank you for taking the time to write about your experience with us and for your high recommendation on our service.

We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments about our hotel services .

Thank you for choosing Banyan Tree Cabo Marqués !

We look forward to welcoming you back to Banyan Tree Cabo Marqués in the near future.

Regards from sunny Cabo Marqués,

Ricardo Suarez.
General Manager.
Banyan Tree Cabo Marqués.
ricardo.suarez@banyantree.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

We'd been once for brunch at this hotel. The setting is so lovely -- panoramic vistas from cliffs south of Acapulco -- that we went back for a weekend night. The food is extremely good, and service what you'd expect of a hotel of this price. Our villa room was surrounded by trees, and we could glimpse the Pacific over the treetops. The villa room is elevated so one feels like you are in a bird's nest or something. The quality of everything is tops. Even the gym equipment. Gift shop is full of things from Thailand. There's also a Thai restaurant on the grounds. One word about safety: The Banyan Tree is on Punta Diamante, a peninsula, and it has very good security. Acapulco is dangerous. Best not even to set foot there for the time being. But one can get to Punta Diamante from the airport in a 5-minute cab ride without approaching Acapulco. One can also drive around Acapulco on a toll road if one is coming from Mexico City. It seemed very safe.

  • Stayed: November 2012, traveled as a couple
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3  Thank Tim_Jo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardosua, Gerente at Banyan Tree Cabo Marques, responded to this reviewResponded November 12, 2012

Dear Banyan Guest,

We thank you immensely for taking the time to share your experience with others and for your gracious comments about our hotel services and associates.

It is always a pleasure to read through notes such as yours, for they serve as an inspiration to help us in our continued commitment to maintain the high standards you have experienced.
As you could see, Cabo Marqués is a very safe place, where you can live the full Asian experience that distinguishes us.

We sincerely hope to welcome you to Banyan Tree Cabo Marqués on a future occasion.

Warm Regards,

Ricardo Suarez.
General Manager.
Banyan Tree Cabo Marqués.
ricardo.suarez@banyantree.com

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Reviewed November 1, 2012

Unbeleivable Hotel far beyond our expectations. Banyan Tree is the best Hotel in Acapulco and probably in all of Mexico. Will be back soon. The service is outstanding and the villas are out of this world. No need to leave the resort.

  • Stayed: October 2012, traveled with family
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Review collected in partnership with BanyanTree.com
1  Thank Gregpr06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardosua, Gerente at Banyan Tree Cabo Marques, responded to this reviewResponded November 12, 2012

Dear Banyan Guest,

On behalf of all of us at Banyan Tree Cabo Marques, we wish to thank you for your gracious comments about our resort.

With humility we know that we need to work hard everyday to deserve compliments like yours and we will need to have at all times a high level of dedication and commitment if we want to compete with the best and continue to meet your expectations.


We look forward hosting you in a near future.

Sincerely,

Ricardo Suarez.
General Manager
Banyan Tree Cabo Marqués.
ricardo.suarez@banyantree.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 30, 2012

Amazing architecture, lots of space, great views, wonderful vegetation, charming employees with service attitude and very private and secure. What else can you ask? Specially if you have enough time to enjoy the place, your villa and its restaurants (my favorite is Saffron seating on the terrace tables). If you have been to Acapulco before and just want to enjoy the weather, and occasionally leave the hote, this is your place to stay.
Would like to stay again at Cabo Marques or in another Banyan Tree hotel.

  • Stayed: October 2012, traveled as a couple
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Review collected in partnership with BanyanTree.com
Thank MemoCozumel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardosua, Gerente at Banyan Tree Cabo Marques, responded to this reviewResponded November 12, 2012

Dear Mr. Memo,

Thank you for staying with us and for your trust in our brand. We are always grateful to receive feedback from our guests, which helps us to improve and become a better hotel.

I look forward to personally welcoming you back at Banyan Tree, “su casa”, in sunny Cabo Marques, Acapulco!

With warm regards,

Ricardo Suarez
General Manager
Banyan Tree Cabo Marqués
ricardo.suarez@banyantree.com

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A TripAdvisor Member
Mexico City, Mexico
1
Reviewed October 23, 2012

I love it, it´s a Dream, the service and all employes are realy warm, you are in contact with the mother nature but with all the confort and luxury, the views and the food are greats, you must try it.

  • Stayed: October 2012, traveled with family
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Review collected in partnership with BanyanTree.com
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardosua, Gerente at Banyan Tree Cabo Marques, responded to this reviewResponded October 25, 2012

Dear Valued Guest,

On behalf of the Banyan Tree Cabo Marques family I wish to thank you for the opportunity you have given to us staying with us during your holidays.

We highly appreciate your kind comments. We humbly work very hard every day to provide our guests “memorable experiences”.

I look forward to welcoming you back to Banyan Tree Cabo Marques soon!

Best Regards,


Ricardo Suarez.
General Manager Banyan Tree Cabo Marqués.
ricardo.suarez@banyantree.com

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Reviewed October 23, 2012

Our vacation at Banyan Tree Cabo Marques was exceptional. The level of service was amazing and the staff was so attentive and caring. Every person we encountered greeted us with a smile. You could tell that they actually wanted you to have a relaxing time and were willing to do whatever they could to make it better. The grounds were well manicured and it seemed that someone was always cutting the lawn, watering plants, sweeping the walkways, etc.

The food was great, especially the breakfasts. The breakfast buffet had a great variety of food...I have never had a quesadilla at 9AM before and the chilequilles and sopas were delicious. We were there for 5 nights and tried many different entrees for dinner, but the paella at La Nao and the soft shell crab tacos were by far my favorites dishes.

I can't put into words how breathtaking the natural beauty of the resort is. Our villa was right on the cliffs and it was great to fall asleep listening to the waves crashing down below. And nothing could compare to being in our pool watching the sunset every night.

You will definitely not want to leave at the end of your stay. Everything is so perfect there and all you can do is count the days until you are able to return.

  • Stayed: October 2012, traveled as a couple
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1  Thank Tom D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricardosua, Gerente at Banyan Tree Cabo Marques, responded to this reviewResponded October 25, 2012

Dear Mr. Tom


It is very gratifying for the Banyan Tree Cabo Marques family to read throughout your comments and realize that your stay with us was a memorable one. We wish to thank you for sharing the experience with others.

I look forward to welcoming you back to Banyan Tree Cabo Marques soon!

With my best regards,

Ricardo Suarez.
General Manager Banyan Tree Cabo Marqués.
ricardo.suarez@banyantree.com

With my best regard,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Banyan Tree Cabo Marques

Address: Boulevard Cabo Marques Lote 1 | Colonia Punta Diamante, Acapulco 39907, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Acapulco
#2 Spa Hotel in Acapulco
#3 Luxury Hotel in Acapulco
Price Range: $401 - $784 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Cabo Marques 5*
Number of rooms: 45
Official Description (provided by the hotel):
Rediscover the charm, romance, and dramatic sunsets of Acapulco at Banyan Tree Cabo Marques, nestled in an exclusive hideaway of Punta Diamante. The Valley View Pool Villa has its own private pool and floor to ceiling windows to capture inspiring cliff-side views, of Acapulco Bay and the Pacific Ocean. The resort boasts a distinctively Asian flavour, with steeply pitched roofs, wide eaves, and the entire villa built on stilts. ... more   less 
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Also Known As:
Banyan Tree Cabo Marques Hotel Acapulco

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