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“Lovely hotel”

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Holiday Inn Resort Acapulco
Ranked #19 of 178 Hotels in Acapulco
Sault Ste. Marie, Canada
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Lovely hotel”
Reviewed April 8, 2008

I can see why Tripadvisor members rated this #11 of all the hotels in Acapulco. This was one reason I booked it (great place at a reasonable price). By booking online last fall, I was able to get a room at about one-third the rate posted in the lobby. For a few dollars more, get the deluxe room. The Fiesta Inn is a beautiful, clean, friendly hotel with a superb location--central and right on the beach. It's on a bit of a rocky point that juts out, so you have a great view down the rest of the beach.
We got off our cruise ship at 8:30 am and went directly to the hotel (where else could we go?). Although check-in isn't until
3 pm, they were kind enough to let us in an available room. It was a beautiful big room on the top floor overlooking the beach and the bay. There are two outdoor pools, one with a bar. There's a nice restaurant beside the pool. We found the hotel to be very quiet--it didn't seem to attract the spring breakers the way other hotels did. The staff were very friendly and helpful. Very happy with this hotel!

  • Liked — clean, quiet, beachfront, reasonably priced, friendly, pool, on-site restaurant, view
  • Disliked — paying for a local phonecall
  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank TBayGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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355 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
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Vejle - Denmark
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 28, 2008

Just want to recommend Fiesta Inn to everybody - the service was excellent - everything was done with a smile - And the hotel staff was just so nice. We loved to stay there an i´am sure that we will return to Fiesta Inn next time we go to Acapulco.. Thanks for giving us a perfect holiday... Best Regards Anne & Kim Denmark

  • Liked — The Service
  • Disliked — The small balconys
  • Stayed March 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Godballe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 27, 2008

My boyfriend and I just spent 6 days at the Fiesta Inn. We liked the fact that the hotel was on the smaller side and not overwhelming. We arrived on a Monday afternoon with not many people around. By Thursday night, the crowds started to roll in.

We were happy with most aspects of this hotel for the price.
Our only disappointments are the beds were as hard as a rock and we had bats living in a crack on our deck (Rm. 209). Every morning we would here them coming back from their midnight flights - kind of creepy hearing them squeaking. The lounge and deck chairs were plastic and also hard so grab an extra towel for a little extra padding at the pool.

The views from our room were gorgeous. The first room we checked into was on the west side of the hotel (Rm. 212) but right on top of an active construction site. I immediately went back down to the front desk and was given another room on the east side of the hotel. I think the view is better on the east side anyway. The rooms were cleaned everyday. And all staff were friendly and accommodating. Poolside service was excellent (a nice tip first thing at the pool was always helpful to speed up service).

We ate at the breakfast buffet one morning and it was OK. A chance to try some things we probably would never have tried. Decided we didn't need to spend the money to eat there again. Ordered room service one late morning, we were told it would take a while because they were still serving breakfast and we wanted lunch. Didn't take more than a half hour so we were happy with that and the food was decent too.

Location was great for nightlife, we usually ended our night at Barbarojo's which was always entertaining and lively.

It was back to our room to sit on the deck, listen to the waves crash on the beach and sip a cold beer in the moonlight. Suggestion - since there is no mini-fridge in the room, buy a cheap styrofoam cooler and keep your beer cold in that.

Over all is was a great place and we would for sure stay there again, especially if they update with new beds.

  • Liked — Location
  • Disliked — Lack of comfort
  • Stayed February 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BeachGirlfromWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Paul, MN
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 5, 2008

The rooms were very clean, the view, excellent. All of the staff were very friendly and helpful. I had a great time and would recommend this hotel to anyone.

  • Liked — The view
  • Disliked — nothing
  • Stayed February 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank St_Paul_MNJulie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 1, 2007

Stayed June 29 to July 2, 2007.

Rooms: Very clean and nicely decorated. Every room has a nice view to the sea. Air conditioning was noisy but kept the room cool.

Staff: Very friendly and polite, esp. at the restaurant.

Location: Very convenient location in the Costera road, near restaurants, bars, etc.

Pool: Two small pools. So, so.

Beach: IMO not good. It has a very small private beach full of rocks and dangerous streams and an entrance to the public beach on the other side.

Food: Regular quality and VERY expensive.

Price: Of course it´s not one of the most expensive hotels, but I still found their rates to be pretty high. Anyway, you can find better rates for this hotel on the Internet.

Park: Valet Parking, 50 pesos a day (very high rate in Mexico)

Conclusion: Overall, It´s a good place to stay. I recommend it.

  • Stayed July 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank maria_i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chino Hills, CA
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed May 16, 2007

Don't waste you time and stay anywhere else! Every other hotel just doesn't have the view of this hotel. we were so fortunate to get a corner room. They appologized profusely as we checked in and said they would move us the next day. WHY? I thought because it was the 3rd floor? Once we got in the room I did not want to leave! The 3rd floor is like the 7th. Even the first floor is quite a few floors above the sand. Having both windows open, with the breeze blowing by. Heaven. And was it ever hot in Feb. 92 degrees and humid. AAA reccomends this place,and it's one of very few. ALOT of doggone nasty hotels here. most hotels on the strip are run down, or up on a cliff away from anything. I will post the killer view we had, and if you stay somewhere else, you have no one but yourself to blame.

  • Liked — the view
  • Disliked — smog in the stairwell
  • Stayed February 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank floppy_wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed April 16, 2007

The staff was friendly, the room clean and convenient. I found the swimmimg pool a little bit small. New buildings are in construction on both sides of the hotel but you should have a partial sea view though. The hotel location is convenient, just a few steps to restaurants and bars, but it can get noisy, our room was at the 9th floor and we could still hear the noise down in the strip. The parking fee was 50 Pesos daily (valet parking, parking lot a few blocks away), even when we called from the room to ask for our car 15 minutes before getting down, we still had to wait for the valet to bring it...
In conclusion, I think this hotel is correct without specific hassle but nothing exceptional. Personally I prefer the Hyatt just a few blocks away, I think the pool and the beach are much better, but it is maybe a little bit more expensive.

  • Liked — The location
  • Disliked — The pool
  • Stayed April 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Quiquine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Acapulco

Property: Holiday Inn Resort Acapulco
Address: Avenida Costera Miguel Aleman 2311, Acapulco 39690, Mexico (Formerly Fiesta Inn Acapulco)
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Acapulco
#8 Spa Hotel in Acapulco
#10 Best Value Hotel in Acapulco
#12 On the Beach Hotel in Acapulco
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Resort Acapulco 3.5*
Number of rooms: 224
Official Description (provided by the hotel):
Acapulco Resort Hotel, in Acapulco, Guerrero, Mexico, is a Four Star Hotel with 220 comfortable Rooms (Single, Double and King View), which you can easily book through these modern booking systems online.Specially designed for leisure travelers, Acapulco Resort also meets all business travelers’ needs since it’s located in the heart of Acapulco. With rooms in front of the worldwide known Playa Condesa, the Hotel shares the exceptional atmosphere of Acapulco Dorado and it’s located a few steps from the Convention Center, which will allow you to enjoy the best without losing time going from one place to another.Enjoy at our facilities, where you will find a pool, gym, function rooms, restaurant and fully-equipped first class meeting rooms. Our services include free wireless internet access in the whole hotel, air conditioning, elevators and wheelchair access, nonsmoking and smoking rooms, safe box, parking lot with valet parking, transportation to the airport with extra cost, dry cleaning service and the most important: the service of friendly bilingual personnelAcapulco is part of the famous “Triangulo del Sol” (Sun Triangle) and it’s one of the most visited tourist destinations in the country. Here you will find endless beaches, restaurants, bars, stores and all kind of first class tourist services. ... more   less 
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Also Known As:
Holiday Inn Resort Acapulco Hotel Acapulco
Fiesta Hotel Acapulco
Acapulco Fiesta Hotel
Fiesta Acapulco
Fiesta Inn Acapulco

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