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“very nice! it was a nice stayed in acapulco la tortuga! hotel”
Review of Acapulco Tortuga

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Acapulco Tortuga
Ranked #121 of 167 Hotels in Acapulco
pomona
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“very nice! it was a nice stayed in acapulco la tortuga! hotel”
Reviewed May 30, 2009

it was nice! i dnt knw for the people that didnt like it but for my fam n i it was awesome the worker's in there were nice n they helped us wit our luggage's up n down wen we were going n leaving the hotel... very friendly... i will go back to the same place...

  • Stayed May 2007, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank gigglez85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
New Jersey
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 29, 2009

The hotel is old and area was horrible. The pool was as dirty as the water in it was cloudy and hazzy. Be careful of the food and the surroundings of this hotel. There is no luxury about this place.... It is sad to see the poverty on the street everywhere you go. The noise from the alley which the window overlooks was scarry.... This is one trip which could of been avoided.

Stayed January 2009, traveled with friends
Helpful?
2 Thank Briannakristi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Acapulco hotels

Lancaster, PA
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 14, 2008

As part of a group of college students, we only stayed over a weekend. Wiil never stay here again ! Dirty, unfriendly, over-priced crap hole. Someone broke into ouir room ( we were only gone for 1 1/2 hrs ) and stole electronics and wallets etc. while we were out. had to have been the hotel staff--no forced entry-balcony still locked from the inside-all the signs of an inside job. They wouldn't call police and would not review surveilance tapes. Hotel is in process of being sold, so we were told, therefore they weren't allowed to view the tapes. Something smelly in this hotel beides the rooms. Everyone should avoid this hotel at all cost. We felt unsafe as though we were being watched the whole time we were here--AND I guess we were !!!

Stayed January 2008
Helpful?
4 Thank RonPLanco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 7, 2007

I have been staying at this hotel for at least 12 years in a row, and will be going back again this January. The hotel is always very clean and the staff has always been very friendly and helpful. Many of the staff have been there for years and years and recognize us when we come in. There is a casual restaurant in the lobby as well as a nicer restaurant. The lobby is a great place to have an inexpensive meal. The beach is across a busy street, but once you are at the beach it is very pleasant. The disco's are very popular and they are loud, but you can request a room toward the back of the hotel which is much quieter. They have a nice clean pool in the back of the hotel. The prices are always reasonable. Acapulco is a big city, and is not for everyone, but it has a large variety of things to do and see, and this hotel is right in the middle. Taxis are everywhere and are not expensive, but you should ask the rate first anyway. There is a rate chart on the wall by the bell captain's desk. The only people I would not recommend stay here would be someone looking for a place where all you can hear are waves crashing on the beach. For that you need to go to the other side of Acapulco on the oceanfront, and pay two or three times more for a room. The beds in this hotel are changed every day, the room is cleaned every day, towels are changed every day just like any other decent hotel. The only thing we ask for are more pillows, because they are kind of small. Or maybe it is just that my head is big. Anyway, it is a nice place with very nice people. Hope you have a nice stay.

  • Liked — value
  • Disliked — disco noise
  • Stayed February 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank illboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 6 Contributor
374 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed July 19, 2007

stayed here for 8 nights very nice and well taken care of and clean in the heart of everything acapulco has to offer the beach is right across the street all the beach front clubs are on the beach as well the only bad side is the clubs are open till 5am and the music is load and if you want to sleep you cant the music gos right through your room but if your going to party this is good then you can have fun and just walk across the street very convenient and safe all types of food on the strip as well lots of shopping crafts two malls within walking distance all hotels have gaurds at the front. you are not aloud to bring guest to your room not even a friend from another hotel there very strict and tight with that if you ask they might say yes some will let you some wont after talking to the manager my friend was able to go to my room i just wanted to get ready too go out they have issues with the locals going to rooms my friend who is mexican had to show his state id to prove he wasnt a local and sign in was a pain but did it anyway great breakfast buffet every morning fresh tamalies homemade tortillas and lots more the hotel is 7 stories open air lobby like a green house seven storie vines hanging down from the top floor very nice real turtles floating in the fountain nice pool with swim up bar lots of flowers and plants around very senic and cozy maids clean the room every day even if you dont want it hotel is very authentic and very mexican all rooms on the north side of hotel have great views of the strip and the beach and the clubs no obstructed views good location with good views clean rooms great food and good prices the loacals are always selling homemade authentic crafts and foods on the beach cheaper then the stores you can haggel with them and get the price you want but they ask every 5 minutes if you wanna buy somthing everyday all time so get ready to say NO you can have 20 of somthing and thet will try to sell you another one lots of water sports on the beach wave runners boats scuba etc shop around first to get the best price flee market two blocks away from hotel great deals you can also haggel and great prices on silver ,crafts ,clothes shoes and silveners

Stayed February 2007
Helpful?
2 Thank luna6373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salmon Arm, Canada
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 24, 2007

This is the worst exposure I've ever had to contempt, oblique threats, and dismissive, patronizing rudeness in ANY hotel ANYWHERE. The staff were as bad as they could be --without demanding an open confrontation. Slimy. This hotel -- and Acapulco itself to a large extent -- are a poor commentary on the great country of Mexico,its wonderful people, and its long valued place in our hearts. I really, really recommend that all travellers avoid La Tortuga. It will leave a bad smell in your nostrils and a bad taste in your mouth for years.

  • Liked — 7th floor view
  • Disliked — EVERY staff member was obnixious
  • Stayed May 2003
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
2 Thank 3palms4us2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riga
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 19, 2007

Very very Mexican. You can see a lot of spanish speaking people in there. Hotel was nice and clean, staff was very helping, but the noise from the springbreakers... gosh... We stayed there for 2 nights and it didnt get any better. We thought it will be a nice chance to get away from noisy american teens (mean: springbreakers), but they found us even there :).

  • Liked — interior
  • Disliked — noise from the street
  • Stayed March 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank latvian79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Acapulco Tortuga

Property: Acapulco Tortuga
Address: Avenida Costera Miguel Aleman 132 | Fracc. Condesa in Front of Bungy, Acapulco 39690, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #121 of 167 Hotels in Acapulco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Acapulco Tortuga 3*
Number of rooms: 252
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Also Known As:
Tortuga Hotel Acapulco
Acapulco Tortuga Acapulco
Acapulco Tortuga Hotel

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