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“Remeniscent of the Frank Sinatra´s Acapuclo”

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Pierre Mundo Imperial
Ranked #8 of 167 Hotels in Acapulco
Certificate of Excellence
Mexico City, Mexico
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Remeniscent of the Frank Sinatra´s Acapuclo”
Reviewed March 15, 2013

This hotel takes you back in time - but in a good way! Built maybe in the 40´s - has been recently redecorated.
Hospitality of administrative is impeccable - everyone going out of there way to make sure you are having a good time. A small hotel , by todays standards - so gives you that feel that everyone knows you . Food is good and the beach - couldnt be better!

Room Tip: Ask for a sea view!
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  • Stayed March 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank nancy54058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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703 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (51)
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English first
Mexico City, Distrito Federal, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 12, 2013

We have visited Fairmont Princess and Marques. They are very nice. However not the place to be during Mexican holidays. No one enjoys waiting 30 + minutes to be seated for breakfast or being elbow to elbow with other visitors. The Marques. WOW. Yes the furniture is a little older but I can't say i'll ever return to the princess after experiencing the Marques. Lets be serious who spends an excessive amount of time in the room anyways! For families with younger children it is perfect. Especially in the off season. Not one ounce of stress. Beautiful ocean views from poolside. If you want to walk to the beach its a few minutes with the kids. Need something from your room as I often do with children. Well that walk is 5 minutes each way rather than 20 minutes at the princess. Food wise. The dinners. LOVED them! I find the buffet meals to be expensive for what you are offered in the off seasons. The dinner buffets are delicious just a little pricey. Not a fan of whats offered for breakfast. MORE MEATS please. Ham , Bacon, Sausage... not just a tiny amount of bacon in a bowl that's already been picked dry.

If you are looking to enjoy yourself and relax even with multiple children haha Marques!!! Couldn't ask for a better place!

Room Tip: VILLAS were amazing!
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LittleLady87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 5, 2013

pros
service. quick and not overly bearing
rooms. comfy, big and well decorated
outdoor areas. very clean and well kept

cons
view. the ocean view from our roomwas blocked by a long line of ugly huts on the beach. big con!
building. looks old
gym. difficult to get the concierge to open the room and some of the machines were out of order

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Enrique71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed February 14, 2013

I spent one night at this hotel, on a Saturday night. Despite the number of rooms and the resort-like look around the swimming pool, the place overall gives a sense of relax and 'chill'. It is right on the beach, where you have so many people trying to sell you all sorts of things / activities. This is however not pressing and annoying. Strangely, the hotel's umbrellas and sunbeds are far from the water, which makes it a challenge to find refreshment in the water, when the sun is high in the sky and the sand burning. Breakfast is quite massive, but food does not seem (and certainly does not taste) very fresh - some is laftovers form the night before. However, you can have some fresh food cooked in front of you. Definitely worth a weekend.

Stayed January 2013, traveled with friends
Helpful?
1 Thank LondonNM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Distrito Federal, Mexico
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed February 5, 2013

The service was outstanding! Since the very first moment we arrived on the Hotel, everybody was very kind. We need to change one of the rooms because my mom cannot up an down the stairs and They offered us a special room for senior citizens that was very comfortable and with an excellent view to the ocean and the pool.
We had a little problem with our safety box because it had low battery that was fixed immediately.
I strongly recommend the place! I enjoyed my staying a lot!

Room Tip: Rooms with ocean view are the best!
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  • Stayed February 2013, traveled with family
    • Value
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Helpful?
Thank Lizzete S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huatulco, Mexico
Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed January 16, 2013

We arrived for one night for business. Upon entering reception, I wanted to change hotels immediately, but it was already paid for. H I have a severe mold allergy and the reception chairs had it all over the back of them. The receptionist couldn't locate my reservation but I had the confirmation number with me. The front desk saw my reaction to mold and sent someone to the room where I was going to stay to make sure that nothing had mold on it. Thankfully it was only a shower mat which the housekeeper immediately removed. The room was a decent size but in definite need of a facelift. Basically the whole property needs to be remodeled. It was obviously built in the seventies and really looks like it. The furniture also needs to be revamped. They still had the old large box televisions but the bed and linens were comfortable. The location is superb, right on the ocean. I had a better opinion of the place the following morning after having a good breakfast in a lovely restaurant right on the beach. I would recommend this hotel to older American and Canadian retirees coming down for a two week mexican vacation.

Room Tip: The room I had was right in front of the ocean with a terrific view.
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  • Stayed December 2012, traveled as a couple
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Helpful?
Thank Dakini68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Distrito Federal, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 8, 2013

The manager, Ricardo Mondragon makes all the difference. Gentle, efficient, problem solver and gratious, he welcomes guests who were poorly treated at Fairmont Princess. Pierre Marques is an exclusive, 200 rooms/villas, beautiful and wonderfully located resort with great beach, the best staff, food and premises. Villas are awesome and no crowds like in 1200 rooms Princess and a lousy service.

My congratulations to waiters Eduardo, Isaias, and Jonathan and Mr Mondragon they do understand customer satisfaction, possitive attitude and hospitality business. As the CEO of a Consumer Organization with high standards and after a terrible experience with Princess hotel, I was very impressed with my super wonderful stay at Pierre Marques and its people.

Room Tip: Villas are lovely. Please tip your cleaning lady when you leave they really deserve it and waiters t...
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  • Stayed January 2013, traveled with family
    • Value
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Helpful?
2 Thank A Sofia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pierre Mundo Imperial

Property: Pierre Mundo Imperial
Address: Costera de las Palmas S/N | Col Granjas del Marquez, Acapulco 39890, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Acapulco
#5 Family Hotel in Acapulco
#7 Romantic Hotel in Acapulco
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pierre Mundo Imperial 3.5*
Number of rooms: 229
Official Description (provided by the hotel):
Once the private hideaway of J. Paul Getty, Pierre Mundo Imperial, one of the best resorts of the country, is the perfect intimate getaway. Mexican villas, bungalows and low-rise buildings sit amidst tropical gardens overlooking three pools on Acapulco's beautiful Revolcadero Beach. Swim, golf, play tennis and enjoy our fine dining restaurants in secluded luxury at Pierre Mundo Imperial resort in Mexico. A testament to a superior experience and service levels, the Pierre Mundo Imperial hotel has been named the recipient of the prestigious AAA Four Diamond Recognition. Additionally, the prestigious publication Travel & Leisure ranked Pierre Mundo Imperial as one of the best 100 hotels in Latin America and the Caribbean, and the best resort in Acapulco. USA Today named it one of the 10 best hotels all over the world. Pierre Mundo Imperial also offers the perfect scenery for romantic weddings. Just imagine saying "yes" with the ocean as your main witness. With the soaring mountains of the Sierra Madre on one side and the crystal blue Pacific on the other, the splendid tropical paradise of Pierre Mundo Imperial Acapulco awaits you for your next event or vacation. ... more   less 
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Also Known As:
The Fairmont Pierre Marques Hotel Acapulco
Fairmont Hotel Acapulco
Fairmont Acapulco
Pierre Marques Acapulco
Acapulco Fairmont

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