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Princess Mundo Imperial
Ranked #9 of 169 Hotels in Acapulco
Reviewed June 18, 2013

i have been there 5 times now. Mostly for work during the week and recently for a weekend for pleasure.
The main building i have stayed for work have often thought is tired and in need of freshening. The rooms are spacious enough but the facilities are old. Bathroom fixtures tell the age. Electrical outlets to connect a phone charger or laptop are hard to find and few. But why worry about that because there is no wireless internet in room. I had to go to the hallway to get service. Even then, and in the conference rooms, service was spotty and slow. the age of things shows again in that they will charge $185mnx per day for wireless service elsewhere, when you can get it. if that was my only knowledge i would not recommend the place as there many other options that are nicer and for the money... well. i expected more. When i iquired about a personal stay the OTC rate was $4800mnx a night for 4 of us. Even the corporate rate was not much better. Online is definately the way to go with room rates from $148 usd with breakfast included.
So we took a chance and booked for 2 days, adding a 3rd (which i had to do as a seperate booking as the front desk couldnt extend me on their own). We were given a room in the north wing which is i think the newest of the 3. Here was more to my expectations. The one element being the bathrooms - the door to the toilet/ shower lets every note come into the rest of the room. (I really dont need to hear other people doing their business). Beds are plenty comfortable. Buffett is plentiful, just watch out for the birds, and i wish the friut was more than a fly trap.
Pools and beach was great. On the weekend the place fills with weekenders from DF. All in all if you want to R&R this is a good place to do just that.

Room Tip: get the north tower
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  • Stayed: June 2013, traveled with family
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1  Thank seanoMundo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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259 - 265 of 1,955 reviews

Reviewed June 8, 2013

I have stayed 5-6 times. Always a good experience. As far as Acapulco goes, this is probably one of the best for your money. Try to stay in the "Pearl" which is renovated, but the other rooms are okay as well. The place is more for families but if you go at low season it can be romantic as well. The buffet for breakfast and dinner are really good and the view from the dinner buffet at the Pearl is really nice. They keep it clean and even though it is showing it's age, it is still good quality. It is pet friendly but you will pay about $25 USD. The staff is friendly and overall the hotel is great. The arquitecture is classic... check it out. Little hint that you can swim into a small cave in the natural water pool. Also, kudos to Fairmont for the turtle conservation station at the hotel. the baby turtles are cute!

Room Tip: Ask for the Perla (Pearl) tower
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  • Stayed: July 2012, traveled with family
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Thank debby b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

We were there for a family reunion the week between Christmas and New Year's. Terrible choice. Not Fairmont normal standards. Crowded lobby, noisy lobby and no internet in rooms as advertised and the internet connection in lobby was lousy. Overcrowded pools. Beach with lots of vendors and four wheelers making lots of noise and smog next to where you sit at the beach. Food was ok even if expensive breakfast buffet. Will not return. Dissapointed.

Room Tip: apparently the newer buildings are "better" than the main tower. We won't be going ba...
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  • Stayed: December 2012, traveled with family
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Thank w0rldtraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2013

This hotel is simply stunning. It is an older property, but it has aged very well. The common areas are impressive, with generous Aztec motifs and sculptures throughout. The pools may not be as impressive compared to what is standard in resorts today, but the interiors are simply timeless. The rooms are decorated in a formal, reserved manner, which suits a beachside resort well. I unfortunately only stayed one night, but nevertheless I was impressed. 9/10

  • Stayed: May 2013, traveled on business
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Thank bensagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2013

For a short weekend getaway the Fairmont Princess is great. Yes, the hotel needs a major facelift as it feels rundown but the hotel is right on the beach and provides an enjoyable environment. The breakfast buffet was a major hit. Given the dangerous events that Acapulco has experienced my top priority was a safe hotel. I felt completely safe at this hotel and was pleased that the fairmont offered enough activities and dining options that I never felt the want to leave the hotel. There is a large security presence and I would definitely feel safe returning to this hotel.

  • Stayed: September 2012, traveled as a couple
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Thank RobinAlvarez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

The swimming pools are really good, the breakfast is nice. It lacks of activities, they don't have bikes for rental and you have to pay for everything, very few amenities included

It's a nice hotel, a bit old, I think they should improve the check in and checkout time, I waited 30 minutes on the row for my checkout.

Room Tip: avoid princesa section, there are big noisy fans out there
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  • Stayed: March 2013, traveled on business
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1  Thank Himer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

It's a 20 minute ride into the downtown area of Acapulco however, worth the stay. The Hotel has lots of dining options and the beach is incredible. The hotel is located away from others so you feel like your on your own island.

  • Stayed: April 2012, traveled with family
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1  Thank Gina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Princess Mundo Imperial

Address: Av. Costera de las Palmas S/N | Fracc. Granjas del Marquez, Playa Revolcadero, Acapulco 39890, Mexico
Phone Number:
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Acapulco
#4 On the Beach Hotel in Acapulco
#6 Family Hotel in Acapulco
#8 Luxury Hotel in Acapulco
Price Range: $152 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Princess Mundo Imperial 4*
Number of rooms: 1011
Official Description (provided by the hotel):
Princess Mundo Imperial: A WORLD FAVORITE. Located in Acapulco, consider one of the top beach destinations worldwide,offering to their visitors a warm tropical climate throughout all year. Special magic of this paradise makes Princess Mundo Imperial one of the favorite of the treavelers, located at Revolcadero Beach, at Zona Diamante consider the best area in ​​Acapulco, just a only few minutes from the Acapulco International Airport. Traditional 15-storey Aztec pyramid-shaped building, lush gardens, 5 pools, two exclusive golf courses, fine dining restaurants and one of the largest meeting spaces in Acapulco, satisfy the wishes of the most distinguished guests of the world. Discover Pearl Perla, a luxurious building within the Princess Mundo Imperial, offers exclusive accommodations, finest facilities and services, in where contemporary design becomes sophisticated luxury - unique experience in order to satisfy our sophisticated guests. ... more   less 
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Also Known As:
The Fairmont Acapulco Princess Hotel Acapulco
Fairmont Acapulco Princess
Acapulco Princess Hotel
Acapulco Fairmont

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