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“Las Brisas may be heaven on earth”

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Las Brisas Acapulco
Ranked #4 of 168 Hotels in Acapulco
Certificate of Excellence
Reviewed May 27, 2009

Upon arrival for our honeymoon week of May 18 in Acapulco at Las Brisas resort, we were picked up at the airport by our driver we had prearranged, Sebastian Hernandez. We arrived at Las Brisas to the big smiling faces of the staff, who grabbed our luggage, served us pink margaritas and made check-in a “breeze”. Eduardo and Demetrio drove us uphill to casita 468, which was in the awesome El Fuerte section. They were so friendly and helpful. Of all the research we had done on Tripadvisor, all the pictures we’d seen of Acapulco, some even from the balcony of casita 468, nothing prepared us for the amazing view of Acapulco Bay! It exceeded all our expectations. The casita was immaculate. We loved the rock floors, walls and shower. Our pool was great, decorated with hibiscus flowers as noted by others here. The sunsets were stunning, as well as the backdrop of the Acapulco city lights. We agreed we had chosen the absolute perfect place to honeymoon. Thank goodness we did not cancel due to the swine flu scare, because we would have missed this heaven on earth that we simply could not match in the States. The only people wearing masks were in the airport and an occasional restaurant, but we did not encounter anyone who was sick from swine flu or otherwise.

We ordered room service the first night and the food was spectacular. The waiters set our outdoor table by the pool with china, tablecloth, and made it a stunning display of traditional Mexican fare. We learned that what Las Brisas called a “snack” on the menu, we called a meal! Excellent tacos, cheese enchiladas, black beans, tortillas, and salsas. I’ve always liked Mexican fare in the US, but this was more flavorful. Seafood was also outstanding, especially at Belle Vista on Las Brisas resort and we had an exceptional meal at Linda Vista later in the week downtown. We were happy with the choice of all-inclusive plan for 2 of the days, which included all food including room service anywhere on the resort minus lobster, caviar, champagne and beer. Strangely enough, beer is more expensive in Mexico than liquor. We were happy with margaritas, but one warning here...they are not stingy with alcohol in any drink. We could have beer when we came home!

I won’t write about every day, but will mention that all of the staff at Las Brisas was so friendly to us, from our maid who created pretty designs on our bed and around the room (and we unfortunately never got her name), to Hazael at the La Concha Beach club, to Eduardo and Osiris Torres the concierges, to Leonardo at the Sunset Bar where we spent many evenings, to Alonso at the Tulipan restaurant at breakfast, to the invisible person/s who delivered our breakfast to the room’s secret box each morning and our bonus honeymoon wine each afternoon, to Demetrio who remembered our names each time we got on his pink jeep to be transported around the resort, and to the only person the whole week that we could not converse with at all, a young maintenance man who successfully worked on our casita air conditioning while smiling and saying Gracias! Our goal is to learn some more Spanish before returning to Las Brisas, although we were so grateful to everyone who rather effortlessly switched from Spanish to English as soon as we returned their “Ola” with “Hi”. We also met a nice couple from Indiana who frequented Acapulco and gave us some good suggestions.

We toured Acapulco with our driver, Sebastian, including the Chapel of Peace, markets downtown (Zocalo), some silver shops, saw the cliff divers twice, once during the day and the last show of the night performed with fire, Diego Rivera’s mural, and the Los Flamingos hotel. We loved the city in general and were surprised at how much American influence there is….Pizza Hut, Domino’s, Coca Cola, etc. Sebastian was awesome, always on time, always full of history and information about Acapulco, life in Mexico, most anything we were interested in. He went everywhere with us, waiting while we ate, shopped, toured and we felt safe with him driving. I wouldn’t advise the best driver in NYC to attempt driving in downtown Acapulco! We would highly recommend Sebastian Hernandez and understood why he received rave reviews from people on Tripadvisor. I’m sure we learned more and spent more time at places we liked than we would have been able to had we chosen a comparable bus or group tour. You can find his contact info here on Tripadvisor for hotmail under certified tour guides and drivers. He responded very quickly over email and helped us choose what we wanted to see weeks before we arrived.

The only downside to Acapulco (if you can call it that) was the extreme heat that we were not accustomed to. The temperatures were approaching 100 degrees with a fairly high humidity. I wore SPF 55 sunscreen most of the trip and my husband, who never wears sunscreen, was glad to have SPF 15 on! Both of us got a little crispy at times. Just be prepared and bring sunscreen….you are fairly close to the equator and the sun is more direct. Sunscreen was 1 item that we noticed was more expensive in Mexico at the Wal-Mart than in the US.

Unfortunately, it was time to check out and come home on Friday, but we have vowed to come back to Las Brisas. Checkout was just as much a breeze as check in. Ms. Solis got us right out the door with no hassle and on the way to the airport. One more thing…tipping is not recommended on the resort since your service charge each day covers tipping, but we still tipped the folks that made special efforts to help us. They were so gracious for anything we gave them, which made us want to tip more!

I could go on and on with how we loved the service of the whole Las Brisas staff, the casita, the common areas, the pool, the immaculate condition of everything on the resort, the beach club, the jeeps transporting us around, the location on the steep mountain overlooking the city and bay, the resort shops, the flowers everywhere, the amazing views, the food. If you're looking for glitzy, trendy, a high rise with a standard "hotel room" feel, a hopping bar scene or to be in the middle of "the action" this is not your place. If you are looking to relax, romance, constant great service with a smile, great views, sunny weather, excellent food, and having your own pool and privacy, this is definitely your place. I will post pictures after I get a chance to upload. Thank you to Las Brisas for making our honeymoon a truly memorable experience from start to finish!

  • Stayed: May 2009, traveled as a couple
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8  Thank cbwhite98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TULIP50, Chief Concierge at Las Brisas Acapulco, responded to this reviewResponded June 11, 2009

Dear Guest,

Thank you for taking your time to write a review on our page, It is always comforting to hear that our guest enjoyed their stay at The Pink & White Paradise.

We hope to see you back at your casita in Las Brisas, your home away from your home.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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525 - 531 of 1,870 reviews

Reviewed May 20, 2009

Nice setup with individual pools and nice room service. However, they constantly try to scam with with "special" deals for meals and other stuff. And when I mean constant, I mean constant. Each of the 4 days we were there. It's also a little isolated, and since we didn't have a car it made it tougher to see the city and have non-hotel food.

  • Stayed: November 2006, traveled as a couple
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Thank lovestotravel1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TULIP50, Chief Concierge at Las Brisas Acapulco, responded to this reviewResponded June 11, 2009

Dear Guest,

Thank you for your comments, Yes! we are located in one of the exclusive areas in Acapulco, we are next to the main road and we also offer taxi service 24 hrs and their just across from the hotel. Every morning you receive a Brisas Breakfast deliver to your casita with a Special letter that provides some information of Acapulco history and activities, this letter includes our specials of the day, so that you can enjoy the benefits of each area you visit in our hotel. We hope to see you back soon in our resort!

Best regards,

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Reviewed May 7, 2009

What a lovely hotel...if you can even call it that. It was more like a romantic retreat. Little 'cabanas' that are very private, spacious and beautiful. Private pools, great views (especially on the 4th floor). The staff was so nice and really interested in making sure their guests were enjoying themselves. The beach club is really neat, too. Perfect getaway!

  • Stayed: April 2009, traveled as a couple
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2  Thank Gretchen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AcapulcoLasbrisas, Chief Concierge at Las Brisas Acapulco, responded to this reviewResponded May 11, 2009

Dear Guest,

Thank you for your preference towards the Pink & White Paradise. There is nothing more cheering that to hear our guest had a good time at our resort. We hope to have you back soon!

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2009

This hotel is elegant, romantic and a keeper. My husband and I travel to Acapulco for a relaxing 6 day trip and got everything we had hoped for. The service was superior and the room with private pool was unique and romantic. We loved the room service, even if you were only getting coffee it came with table cloth, real napkins and silverware. This property may be older, but they have renovated and really kept it current. We met all type of people from the glam to the simple and we enjoyed drinks and laughs with all of them. The Sunset Bar was great if you wanted a little company. The private pool club was outstanding and the La Concha restraunt was wonderful. Again simple but elegant. We took some time away one day to see the sights of the city and our private driver and tour guide Sebastian [----] made it a day to remember. His knowledge of Acapulco it's history and it's modern day ammenities could not be beat. It was cofortable knowing that we had someone we could depend on for questions and help. Again Las Brisas was a diamond in the diamond district. Thanks for helping to make our Anniversay special.

  • Stayed: April 2009, traveled as a couple
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2  Thank Absolutly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AcapulcoLasbrisas, Chief Concierge at Las Brisas Acapulco, responded to this reviewResponded May 11, 2009

Dear Guest,

Thank you for your preference towards Las Brisas Acapulco, all your comments are appreciated, we hop to see you back in our resort soon!

Best regards from the Pink & White Paradise!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2009

Las Brisas truly has a point of difference that sets it apart from other high-end resorts. The service is amazing. Being shuttled around the resort in private jeeps, having breakfast discreetly delivered every morning, having your own private pool, and having incredible views from all angles was awesome.

Rooms are a good size with very comfy beds. Mini fridge, hair dryer, TV, lots of seating. Outside balcony has a comfy little day bed. It's a very romantic spot and is very private. You could spend your entire stay not seeing anyone.

PROS-
-The views are absolutely fantastic. I don't think you could get better anywhere else in Acapulco.
-The private pool was awesome! Well worth it!
-Friendly, genuine service
-Lovely clean rooms
-Great having breakfast delivered
-The little jeeps!
-The free entry to the beach club was good. While it's not technically a beach, it's a lovely little area and has ocean pools.
-The restaurant Bella Vista is stunning! Good food, although a teeny bit expensive. The service is excellent though.
-Considering the high-end nature of the resort, prices in the Sunset Bar and even Bella Vista are reasonable.

CONS-
*The tennis courts are not free, and are actually quite expensive. You have to pay for court hire + racquets + balls. I thought this was ridiculous. I've never been at a hotel where you have to pay to use the tennis courts.
*I hate to sound ignorant, but an extra English channel or two would have been great
*The rooms could probably do with a re-furb, but who cares?
*The daily breakfast was lovely but a little bit on the small side (2-3 pieces fruit, 3-4 very small pastries/cakes)

Definitely have a cocktail at the Sunset Bar!

  • Stayed: April 2009, traveled as a couple
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5  Thank buns123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AcapulcoLasbrisas, Chief Concierge at Las Brisas Acapulco, responded to this reviewResponded May 11, 2009

Dear Guest,

Thank you for your comments, we are very happy to hear you enjoyed your stay at the Pink & White Paradise!

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 21, 2009

My husband and I thoroughly enjoyed our 4 nights at Las Brisas. This was out first time here. We stayed in a "Beach Club" room with a private pool and lovely view of the bay. Service was excellent throughout the resort-especially Leonardo (Sunset Bar) and our housekeeper, Aurora, who kept our room immaculate and made a heart of fresh flowers in our room twice during our stay. After one trip to town, we found no reason to leave the resort again. We ate at the restaurants and enjoyed room service several times. The private beach club is worth the trip down the hill- beautiful. We found Las Brisas to be a perfect place to relax, unwind and reconnect and met several couples who visit year after year - we plan to return as often as possible.

  • Stayed: March 2009, traveled as a couple
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Thank Kathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AcapulcoLasbrisas, Chief Concierge at Las Brisas Acapulco, responded to this reviewResponded April 11, 2009

Dear Guest,

On behalf of all the people that works at Las Brisas we thank you for all the nice things you wrote on your review. We will keep working to make our guest´s experience an unforgettable one!

We hope to see you back soon at the Pink & White Paradise!

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Reviewed March 11, 2009

Enviado el: Jueves, 05 de Marzo de 2009 07:44 p.m.
Para: [--]; [--]; [--]; [--]
CC: Eric Seidel
Asunto: Testimonial - Acapulco Resort

To Whom It May Concern,

My Husband and I stayed at your beautiful Acapulco Resort from February 27, 2009 - March 2, 2009.

We travel quite frequently and have stayed in Cancun, Mexico before but have never been to Acapulco. For our 1 Year Wedding Anniversary I wanted to surprise him and books us somewhere neither of us had been to before. Normally our travel agent makes all of our traveling arrangements for us but being that this was a surprise for him; I wanted to look on my own. I came across your web-site and was blown away with the photographs and reasonable prices. I thought "No Way! This is Too Good To Be True"
Having said that, I immediately books flight and reservations!

Upon arrival to your resort we were greeted with your famous "Pink Margaritas" and treated like royalty. The room was GREAT and we loved the privacy of the private pool!

Your staff was absolutely AMAZING! They were very professional, polite and clearly wanted to make our stay at your establishment the BEST we have ever had. We enjoyed our stay with you so much in fact that we have now decided we will be staying with you once a year (but this time for at least a week)!

I have already referred Las Brisas to everyone I know and talk to!

Thank-You so much for an OUTSTANDING VACATION!

We look Forward To Many More With You!

Sincerely,
Eric & Amber Seidel

  • Stayed: March 2009, traveled as a couple
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1  Thank AmberSeidel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TULIP50, Chief Concierge at Las Brisas Acapulco, responded to this reviewResponded June 12, 2009

Dear Guest,

Thank you for all the nice comments you mention on your review, we will be more than glad to welcome you back at our resort!

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Las Brisas Acapulco

Address: Carr. Escenica No. 5255 | Fraccionamiento Las Brisas, Acapulco 39867, Mexico
Location: Mexico > Pacific Coast > Guerrero > Acapulco
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Acapulco
#1 Family Hotel in Acapulco
#2 Business Hotel in Acapulco
#2 Romantic Hotel in Acapulco
#4 Luxury Hotel in Acapulco
#15 Best Value Hotel in Acapulco
Price Range: $91 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Las Brisas Acapulco 4.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Las Brisas Acapulco Hotel Acapulco
Las Brisas Hotel Acapulco
Las Brisas Resort Acapulco
Las Brisas Mexico

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