From an awful check in full of mistakes to lack of hot water in the room. Las brisas is not what it used to be.
No robes, we had to wait for more than an hour to get a copy of the menu for the room service, they use towel to make the kids beds!!???
Just know, I've been waiting for more than 30 minutes to recover my swimming suit that I left behind 3 days ago. After 3 phone calls and a buroecracy email to ask for it in a formal way...
It's such a disaster and so badly handled...More