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“GREAT VIEWS, TERRIBLE SERVICE AND FACILITIES - PICS IN THE WEBSITE ARE FAR AWAY FROM REALITY”
2 of 5 bubbles Review of Chipinque

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Chipinque
Ranked #61 of 98 Hotels in Monterrey
Saltillo, MX
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“GREAT VIEWS, TERRIBLE SERVICE AND FACILITIES - PICS IN THE WEBSITE ARE FAR AWAY FROM REALITY”
2 of 5 bubbles Reviewed April 13, 2009

When we arrived to the cabin we found like 4-5 spiders without looking very deep and also found that the bed sheets were dirty, we had to go to Monterrey to buy some insecticide. The hotel has a very small pool and when we tried to go with my 2 nieces we didnt find a table, chair or a pool chaise because they only have 2 tables, 5 chairs and 6 pool chaise for all the guests, this wasnt a problem. The problem was the extremely cold temperature of the pool.

When the cabin was clean (clean sheets, no visible spiders) we stayed most of the time in it watching movies in a projector that we bring from home. We also took a lot of walks in the mountain (this was great).

The bad moments we had were when we get close to the other facilities of the hotel like the pool, tennis courts, bar, etc. Plus the hotel staff doesnt help at all. If you try to stay away from those places you will have a great holiday in your cabin.

PROS: The hotel is located in the mountain, you are sorrounded by nature. The views are great. Its pretty quiet and its great for a relax holiday (when the cabin is clean and with no spiders).

CONS: Terrible service, terrible facilities (extremely cold pools, tennis courts in bad condition one of the courts don't have net, bikes in bad shape), the cabins are NOT clean at all, a lot of spiders in the rooms. The pictures in the website are FAR away from reality.

  • Stayed April 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ehlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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61 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room Tips
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English first
Austin, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 28, 2007

We stayed her at the beginning and end of a June driving tour of central Mexico. We paid $1250 pesos per night for a room with a queen bed during our most recent stay. My wife is from Monterrey and we have stayed here several times over the last several years. On the edge of the very large city of Monterrey, this hotel is located at the top of a mountain overlooking the city and inside of a national park/nature preserve. The road to the hotel goes through the park and is very windy and twisty as it goes up. Once you get to the hotel you'll want to enjoy the natural beauty instead of driving 30 minutes back down the mountain to the city. If you're staying at the hotel, be sure to tell the attendant at the park entrance when you drive in. He won't charge you for park entrance (it helps to have your confirmation number).

The hotel is not very fancy, although at one time it probably was. It is a little shopworn, but more on the cozy, comfortable, rustic side now. The rooms have fireplaces. The furnishings are not up to date, but they are clean. The restaurant is nothing special. One morning their coffee machine was broken and they had few people working there, so the staff was easily overwhelmed by a large group of people. Checking in and out was unnecessarily painful. Except for the people in reception (front desk) everyone was friendly and enthusiastic.

Enjoying the view, the altitude, the cooler temperature and the millions of fireflies that we saw in June was an absolute delight. We will go back.

Note that a photo that my friend took from the hotel is now the screensaver on my computer!!!!!

Stayed June 2007
Helpful?
2 Thank monterreyjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brackett texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed May 26, 2007

Nice weekend get away, motel kinda noisy, bed too soft but if you like hiking & biking this is a great place. Also the romantic dinners overlooking the city lights are beautiful.
Bikes included in the hotel were not in the best of shape.

  • Liked — hiking trails
  • Disliked — distance from city attractions
  • Stayed May 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank escooby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 8, 2007

Chipinque Hotel is a must go for all nature lovers. Located up in mountains. Lots to do: hiking, biking, guided tours, nature walks, butterfly gardens, birdwatching. Spectacular views from the hotel. Peaceful, quiet. An awsome getaway! Hotel has a great gym, comfy rooms, accomodations more than adequate. Charming and picturesque, lots of character.

Helpful?
3 Thank Annieluv'sMexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed March 26, 2006

We are from singapur and it was our first time to Monterrey, thank god we ended in this paradise, the food was something not to forget in a million years, the views where so amazing, we love the fire place in our room, the many biking tours in the mountains were so funny and with many birds to enjoy.
I do recommend the private romantic dinner in a private terrace with flowers, candle lights and a bottle of a fine champaña!!!! or vino chileno.
People were extremedily friendly it was so hard for us to say good bye, they became our family.
If you stay here be ready for peace,great food, great people, great service, great property and great everything.

Thank very much to Ernesto Ortiz the G.M. he was so kind to us all the time, helping and doing his best to please us.

Thank you to the chef Mariano for the singapur special dinner he made just for us.

Thank you to Lupita our claening lady for all those flowers she left everyday in our beds.

Thank to all, you were so special with my family.

  • Stayed March 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed July 31, 2004

A great place to get away from it all....just 2 hours from Laredo or McAllen, Texas. A 20 minute drive up from Monterrey via hairpin turns with breathtaking views brings you to Hotel Chipinque perched atop a mesa amidst pine forested Chipinque Park. Our 2 bedroom cabin (#501) was comfortably furnished, though a bit shop worn, but very private and quiet. Patio with wrought iron table and chairs was the perfect spot for morning coffee and evening wine. Not avid birders but we observed numerous black vultures, either Western Scrub Jays or Mexican Jays (not sure which) and friendly Acorn Woodpeckers begging for daily handouts just outside the restaurant. Squirrels also skampered through the restaurant at lunch looking for a free meal. Also shared our patio with a pair of tarantulas every evening. Nature lovers, hikers, bikers and trekkers will love the Park. Restaurant was adequate....try the Carne Seca which is dried beef served with salad veggies...be sure to rehydrate with lots of fresh lime juice. Our pick for a refreshing cocktail is the Sangria Preparado but it packs a wallop! Great Margies too. Hotel had the requisite pool, exercise room, wet and dry saunas, tennis courts, children's play area but R&R was our goal and Chipinque delivered in spades. If, like me, you have to have your morning cup of Joe and you are driving, be sure to pack your coffee maker...it is a long stroll from the secluded cabins to the restaurant. Our cabin was furnished only with a small 'frig. Also your corkscrew and wine glasses!

Helpful?
23 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chipinque

Property: Chipinque
Address: Calle Chipinque No. 1000 | Apartado Postal No. 295, Monterrey 64978, Mexico
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Spa Swimming Pool
Hotel Style:
#6 Spa Hotel in Monterrey
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chipinque 3.5*
Number of rooms: 43
Official Description (provided by the hotel):
Boutique Hotel & Resort: 10 luxurious houses in the mountains, 2 honeymooners suites, 58 rooms all of the with natural fire place, one wedding chapel, 7 ballrooms, spa, gym, swimming pool, tennis court, natural walking trail, hiking, bird watching. All rooms with aromatherapy, welcome champagne, welcome snacks in the room, fruit basket every day, mountain bike free for every guest. ... more   less 
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Also Known As:
Chipinque Hotel Monterrey

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