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“Huge rooms, horrible showers”
4 of 5 bubbles Review of Krystal Monterrey

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Krystal Monterrey
Ranked #3 of 98 Hotels in Monterrey
Certificate of Excellence
GreenLeadersSilver level
San Diego, CA
Level Contributor
55 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 294 helpful votes
“Huge rooms, horrible showers”
4 of 5 bubbles Reviewed January 26, 2005

All the rooms are suites. Very large, and the beds have always been fine for me, I don't find them hard. The rooms are fairly quiet too, although the ones overlooking the lobby area will get noise and the piano music in the evenings, but not too bad.

The hotel advertises internet, but currently, only the rooms on the 7th floor are wired for high speed internet. There is a wireless signal available, but it needs a code, and when you ask the business center for a code, they say you have to use it in the business center only.

The exercise room is OK. Two treadmills, some free weights, steppers and bikes.

The restaurant is great. Really good food and reasonable prices.

The negatives: the shower. Never in my life have I experienced such a horrible shower. The water temperature varies wildly. It is virtually impossible to get a decent temperature set. You'll be showering, thinking you have a good temperature, then suddenly (when somebody 3 floors up flushes maybe?), the water will either turn boiling hot, or icey cold, so much so that you have to jump away. When you try to re-adjust, it takes forever for the flow of water to respond to the new temperature. I am finding myself constantly turning dials, jumping out of the shower, feeling it to see if it's ok, getting back in for about 30 seconds, then repeating all this. Come on! I've stayed here 3 times, in different rooms, and it's always like this.

7 Thank sdjimbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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644 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
A TripAdvisor Member
3 of 5 bubbles Reviewed September 1, 2003

The hotel has lots of ambiance but the rooms need better beds. They were hard, I will return because the cost is good and the food if also.

11 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Krystal Monterrey

Property: Krystal Monterrey
Address: Corregidora 519 Oriente | Colonia Centro, Monterrey 64000, Mexico (Formerly Fiesta Americana Monterrey)
Phone Number:
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Monterrey
#2 Business Hotel in Monterrey
#3 Green Hotel in Monterrey
#8 Best Value Hotel in Monterrey
Price Range (Based on Average Rates): $
Number of rooms: 207
Official Description (provided by the hotel):
Appreciate the beauty of Cerro de la Silla from the spectacular architecture of the Krystal Monterrey: 9 floors with large windows onto a wonderful view of one of the country's most important cities. The hotel's entrance, with its red quarry stone arches, invites guests to an unparalleled business or pleasure experience. ... more   less 
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Also Known As:
Fiesta Americana Centro Monterrey Hotel Monterrey
Fiesta Americana Monterrey
Monterrey Fiesta Americana

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