All the rooms are suites. Very large, and the beds have always been fine for me, I don't find them hard. The rooms are fairly quiet too, although the ones overlooking the lobby area will get noise and the piano music in the evenings, but not too bad.
The hotel advertises internet, but currently, only the rooms on the 7th floor are wired for high speed internet. There is a wireless signal available, but it needs a code, and when you ask the business center for a code, they say you have to use it in the business center only.
The exercise room is OK. Two treadmills, some free weights, steppers and bikes.
The restaurant is great. Really good food and reasonable prices.
The negatives: the shower. Never in my life have I experienced such a horrible shower. The water temperature varies wildly. It is virtually impossible to get a decent temperature set. You'll be showering, thinking you have a good temperature, then suddenly (when somebody 3 floors up flushes maybe?), the water will either turn boiling hot, or icey cold, so much so that you have to jump away. When you try to re-adjust, it takes forever for the flow of water to respond to the new temperature. I am finding myself constantly turning dials, jumping out of the shower, feeling it to see if it's ok, getting back in for about 30 seconds, then repeating all this. Come on! I've stayed here 3 times, in different rooms, and it's always like this.
- Official Description (provided by the hotel):
- Appreciate the beauty of Cerro de la Silla from the spectacular architecture of the Krystal Monterrey: 9 floors with large windows onto a wonderful view of one of the country's most important cities. The hotel's entrance, with its red quarry stone arches, invites guests to an unparalleled business or pleasure experience. ... more less
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- Also Known As:
- Fiesta Americana Centro Monterrey Hotel Monterrey
- Fiesta Americana Monterrey
- Monterrey Fiesta Americana