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“Disappointed”

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Wyndham Garden Monterrey Norte
Ranked #29 of 96 Hotels in Monterrey
florida
1 review
“Disappointed”
Reviewed October 15, 2008

Overall experience with the hotel has been typical of Hampton Inn. That being friendly, courteous staff with clean rooms and common areas.

Unfortunately some remodeling was being done on rooms on my floor. The workmen utilized the flip locks we all use to keep the door from closing. Throughout the day and into the evening they were coming and going with the doors thumping every time.

When I asked for another room I was offered a smoking room which was unacceptable. The manager stated the workmen would finish by 6:00pm. It is 9:00pm now and it still continues as it has each day of my stay.

I would not recommend this hotel under any circumstances. The customers comfort and safety should always be the first priority for management and in this situation it was not.

  • Liked — location
  • Disliked — lack of sensitivity to guests comfort
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank gwfoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Turkish first
  • Any
English first
Montreal, Canada
Level 4 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 6, 2008

I went to this hotel and i asked for a room there were no standard rooms vacant so i asked for a master suite. The place was nice the kitchen and the room are well separated. There is a clean rug in the whole room except kitchen and bathroom obviusly. The air con is strong enough to keep the room cool. The bathroom is good and includes tub. There is a snack and breakfast area, good snacks by the way. The hotel locatios is great the subway is near, there is a supermarket aside the hotel and a good night club just in the hotel's parkinglot.

  • Liked — Comfort
  • Disliked — N/A
  • Stayed May 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Eder55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Monterrey Norte

Property: Wyndham Garden Monterrey Norte
Address: Avenida Universidad 501 Norte | San Nicolas de los Garza, Monterrey 66450, Mexico (Formerly Hampton Inn & Suites Monterrey Norte)
Phone Number:
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Monterrey
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wyndham Garden Monterrey Norte 3*
Number of rooms: 235
Reservation Options:
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Also Known As:
Hampton Inn Monterrey
Monterrey Hampton Inn

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