the hotel is very old, and hasn't got much maintenance, some things just don't work properly, like some of the showers (they get clogged), or the internet connection, which sometimes get very slow or you get disconnected often, I ordered room service and there was a small stone in my soup, and when you complain about something the staff often behaves in a rude manner, please do not stay here......
- Official Description (provided by the hotel):
- Sheraton Ambassador Hotel offers a prime location for today's business traveler. Our hotel in Monterrey, Mexico sits in the heart of the city, and it presents a friendly staff that will put you at ease recommending local restaurants and activities. You can even take care of a car rental onsite. 229 oversized guest rooms and suites with comfortable beds and bathrooms have everything you need to make your stay more enjoyable. Stay active with a health club as well as tennis and racquetball courts. Relax in our beautiful outdoor pool or solarium. Gather with friends or colleagues for dinner at our restaurant or a drink at our bar. All rooms now feature wireless High Speed Internet Access at a fee, HD LED TVs, and The Sheraton Sweet Sleeper™ Bed. Stay connected to friends and family with Link-at-Sheraton Experienced with Microsoft®, a connectivity hub in the heart of the lobby. A11 meeting rooms are available for meetings and conventions, offering a combined 10,200 square feet of space. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Ambassador Hotel Monterrey
- Sheraton Hotel Monterrey
- Sheraton Monterrey
- Monterrey Sheraton