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“We felt at home at the Sheraton Ambassador”

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Sheraton Ambassador Hotel
Ranked #45 of 96 Hotels in Monterrey
Reviewed June 22, 2011

The Sheraton Ambassador is located in the best place in the historical center of Monterrey city and is close to everything you want as shopping, restaurants, museums, the famous macroplaza and travel by boat along "paseo santa lucia" to the park fundidora.

  • Stayed: June 2011, traveled with family
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Thank travelerxtreme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andres S, Front Office Manager at Sheraton Ambassador Hotel, responded to this reviewResponded August 23, 2011

Hello !!!!

Thanks so much for your excellent comments and thank you for given us the opportunity to be your host in the city, a city that will welcome you with arms wide open.

Get many greetings for your and your familiy from all the staff of the hotel, and your pictures are great !!!

Andres Santiago

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99 - 105 of 269 reviews

Reviewed June 11, 2011

The room was great wouldnt ask for more. Very clean nice big bed, lot of room to walk around in the room. Shower was nice and clean. Customer service was very helpful with checking in and out, bell boy was there when called in mins. Breakfast was very filling there a lot to eat, enjoy the view of the inside. I would stay there again rather pay a little more for a great room then have a bad small room some where else.

Room Tip: Great price
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  • Stayed: May 2011, traveled as a couple
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Thank TEXAS-SA-2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andres S, Front Office Manager at Sheraton Ambassador Hotel, responded to this reviewResponded August 23, 2011

Hello There !!

We welcome your comments, our staff works day by day to make our guests stay as pleasant as possible.

We are honored to be your host on your next visit to the city.

Andres Santiago

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Reviewed March 21, 2011

I am a frequent traveler to this hotel and they always make me feel at home. They have customer service down to a science. From the front desk to the cleaning crews. A waiter even taught me my days of the week in Spanish! What more can you ask for!
I always look forward to my visits at the Sheraton Ambassador!
Amanda Sykes Chapman

  • Stayed: March 2011, traveled on business
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Thank AmandaSChapman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andres S, Front Office Manager at Sheraton Ambassador Hotel, responded to this reviewResponded August 23, 2011

We know how important is to make your stay as pleasant as possible as it has been all these years.

You are one of our best guests and appreciate your choice and get a great greeting from all staff.

Andres Santiago

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Reviewed January 27, 2011

well i like to stay in downtown area and this hotel is perfect and the best around

  • Stayed: December 2010, traveled as a couple
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Thank benny_upholstery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andres S, Front Office Manager at Sheraton Ambassador Hotel, responded to this reviewResponded November 2, 2011

Dear Mr. Benny.

We appreciate that you have chosen us as your host in the city. It will be our pleasure to receive as you deserve.

Andres Santiago

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Reviewed December 29, 2010

It's a very nice hotel with a perfect location in the center of Monterrey. Very easy to find good restaurants in the area or with in 10-15 min taxi drive. The staff is very service minded and after one or two stays they know you.
The rooms are nice although some of them needs refurbishing - has started.

  • Stayed: December 2010, traveled on business
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Thank Henrikps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andres S, Front Office Manager at Sheraton Ambassador Hotel, responded to this reviewResponded November 2, 2011

Hello There !!!

Thank you for your excellent comments about the location and the hotel service, we always try to create a unique experience when stay with us.

Many greetings to Billund

Andres Santiago

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Reviewed December 27, 2010

Neat, functional, wide range of services, helpful service staff.

  • Stayed: December 2010, traveled on business
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Thank pogo2324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2010

Even though the hotel is a little bit old, it has been remodelated adn I think they are doing a great job.

What I think that is really relevant regarding this reiew that by the way its my first, is the authentic good service and attitude of all the personnel from the door, to the restaurants, front desk and everywhere.

I travel all over centro america, Mexico and Caribbean at least 2 week per month, and got to say that this service is the best.

  • Stayed: November 2010, traveled on business
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Thank GaboSanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Ambassador Hotel

Address: Calle Miguel Hidalgo y Costilla Oriente 310 | Zona Centro, Monterrey 64000, Mexico
Phone Number:
Location: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Luxury Hotel in Monterrey
Price Range: $72 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Ambassador Hotel 4*
Number of rooms: 229
Official Description (provided by the hotel):
Sheraton Ambassador Hotel offers a prime location for today's business traveler. Our hotel in Monterrey, Mexico sits in the heart of the city, and it presents a friendly staff that will put you at ease recommending local restaurants and activities. You can even take care of a car rental onsite. 229 oversized guest rooms and suites with comfortable beds and bathrooms have everything you need to make your stay more enjoyable. Stay active with a health club as well as tennis and racquetball courts. Relax in our beautiful outdoor pool or solarium. Gather with friends or colleagues for dinner at our restaurant or a drink at our bar. All rooms now feature wireless High Speed Internet Access at a fee, HD LED TVs, and The Sheraton Sweet Sleeper™ Bed. Stay connected to friends and family with Link-at-Sheraton Experienced with Microsoft®, a connectivity hub in the heart of the lobby. A11 meeting rooms are available for meetings and conventions, offering a combined 10,200 square feet of space. ... more   less 
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Also Known As:
Sheraton Ambassador Hotel Monterrey
Sheraton Hotel Monterrey
Sheraton Monterrey
Monterrey Sheraton

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