I never expected it this way, I have stayed at several Holiday Inn Express in Mexico and in the U.S. and I have always had decent experiences (except one time in San Marcos, TX. where we had super noisy neighbors).
We arrived into this property around 930pm. We were only staying until next day at 5am because we were taking an early flight.
The room looked fine when we walked in. When I walked into the bathroom everything changed. The toilet was dirty, it looked like someone with diarrhea used it before we walked in. Then we found a small towel with some hair hanging off the tub curtain. I called reception and they sent a nice gentleman to clean the toilet. He did a good job even though he was the security guard of the hotel since all the house keepers were gone for the day.
Then my wife found a pair of dirty sucks on the floor. We went to have dinner and came back around 12pm. We found some candy stuck to one of the lamps on the side of the bed. I'm not finished yet, I started checking the pillows and sheets before going to bed and I found a blood stain at one of the pillows.
That's when we requested the front desk to get us a different room. Some guy came and helped us with the luggage and we were taken into a different room. This one was fine. We slept 4 hours and check out. The guy at the front desk apologized when we left.
- Official Description (provided by the hotel):
- The Holiday Inn Express Chihuahua is a business class hotel located in the northern industrial zone of Chihuahua city, right on the entrance of the most important industrial park, Complejo Industrial Chihuahua. Our three modern style buildings offer 153 rooms and 10 suites and a variety of services that will make your stay a pleasant and productive one. We have security guards 24 hrs. A few steps away from the hotel there is a restaurant Denny's. ... more less
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- Also Known As:
- Holiday Inn Express Chihuahua Hotel Chihuahua
- Holiday Inn Chihuahua
- Chihuahua Holiday Inn