Nice hotel in Tijuana with a great location, five minutes away from the international border, the rooms are big and clean.
We had a little bit of concern about the service, we request 2 towels, and we never get them, I had to make a one minute call within Tijuana, and the front desk agent ask me for a 80 US deposit to make the call.
In general is a very nice hotel, but I think that the staff need more training about the meaning of customer satisfaction.
We had a great time at Maria Bonita the cantina bar at the hotel, was the karaoke night.
Special thank to Mr. Victor Navarrete,Manager of the Front Desk for your help with our complaints.More
- Free Wifi
- Free Parking