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“Pick another hotel in Loreto” 1 of 5 bubbles
Review of Hotel Santa Fe

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Hotel Santa Fe
Ranked #6 of 20 Hotels in Loreto
Certificate of Excellence
Meyers Chuck
1 review
“Pick another hotel in Loreto”
1 of 5 bubbles Reviewed April 1, 2012

We spent two nights in the hotel and hated both. There are too many other nice boutique hotels in Loreto, closer to the shopping area, the beach the malechon to waste your money here. There were NO windows in the room. The locking system on the sliding glass door which is the only "window" doesn't really lock, the courtyard area echos everywhere, the bathroom smelled like urine, most staff were rude, but not all. And then the guys with Villas des Palma that sit all day at the desk in the lobby are nothing but shysters, so don't let them take advantage of you. They want YOU to pay them $50US, then they will take you to their "new" development about 25 miles south of Loreto for their sales pitch and then to snorkel or swim or kayak. supposedly giving you your $ back the next day. We didn't do it, but talked to some others in hotel who did and said SCAM big time.. not all geting their money back. Stay somewhere else. Plus, they have stairs up to the 5th floor.. but only takes you to a corner surrounded by a wall 6 feet high... Losing out on spectacular area for tables to view sunset, sunrise, drink coffee.

Room Tip: Stay somewhere else
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  • Stayed March 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank L R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandra G, Director General at Hotel Santa Fe, responded to this review, April 5, 2012
Dear Friend,

Thank you for your comments are very important for us.

Hotel Santa Fe at the Islands of Loreto is 4 star hotel (new brand) only few minutes from the international airport & 5 minutes from the heart of Loreto.

We have rooms front of the street & rooms front to our excellent pool & jacuzzy, but in all rooms we have windows, some of them big windows.

About the smelled the front desk & the maid they did not have some comments in your dates in the hotel.

Thank you for the comments of the people of Villa del Palmar we are checking. but they said that you did not go to the presentation.

We have an excellent elevator & stairs.

All the commets in Tripadvisor are excellent really i would like to talk with you, but with the references that we have, we could not find you in our system.

Please contact us will be our pleasure.

Cordially
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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302 reviews from our community

Traveler rating
    163
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    37
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    9
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
La Paz, Mexico
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed March 29, 2012

Disfruté un buen servicio y descanso (después del trabajo) durante una estancia de tres días, con las siguientes salvedades: la habitación estaba en el 4to piso y continuamente se escuchala una vibración de algún aparato o sistema en la azotea; en la regadera el agua estaba apenas tibia y tardaba mucho en salir. Las instalaciones son muy agradables, están limpias y los empleados son muy amables.

We enjoyed a good rest and service (after attending busines in town) during a three day stay. Two things we did not like: in our room located at the 4th floor we perceived a continuos vibration comming from the roof. In the shower, we got barely warm water after it running for a while. The building and facilities are nice and clean and all the employees were very nice.

Room Tip: Avoid 4th floor, ask for a room near the lift.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Hector P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
enoch ut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 22, 2012

a real surprise given the investment here, as other reviews say, its gleeming new, and more so that no cut corners here are showing, very nice... had i not read how a room was not cleaned i would have forgot ours had a bit of stuff in the bathrroom, nothing bad just not spotless given how new it was and how nice the staff is....
would stay there again for sure, and try to enjoy the the center area with the pool this time, very very nice place really...btw the restaurant reminded me of museum cafeterias in say, london...basic, practical, and with a super waiter really, roll up bed delive lady very nice and not to mention at desk, ladies very nice and helpfull.....

Room Tip: lots of single rooms looks like, roll away might help if crowded (was free)
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  • Stayed February 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank alfredo m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coeur D'alene, Idaho
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 5, 2011

We stayed two nights at the Hotel Santa Fe in Loreto and had a very good experience in the hotel and the town in general. The hotel was very clean and quiet. The room was very nice; the hotel must be brand new. The staff was very friendly and helpful. We appreciated;the secure, gated parking lot with 24 hour security guards. We were trailering a boat and were worried about security but the lot was completely secure.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed November 29, 2011

First the lost my reservation and then I got a room on the ground floor on the opposite of the entrance. After the first night, my room was not cleaned either.
Cleaning-Stuff and other guys started to move the stuff around starting from 6am. The walls are very thin, I could hear every word of my neighbors and also there night activities.
The breakfast at the Deli is very poor and also the shop is more or less empty.

Room Tip: forget this Hotel!
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  • Stayed November 2011, traveled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank FozzYVienna_Austria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose del Cabo, Mexico
Level Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed November 8, 2011

We stayed at Hotel Santa Fe on Oct 31, 2011 on our way to Cabo . It is a gleaming white hotel that is recently built and impeccably maintained . The rooms have sliders with hi-tech locks and the rooms have little basic kitchens (cocinettas) Outside of the rooms was a shady covered area with nice native landscaping and rock work with tables and chairs . On one end there was a pool with Jacuzzi . The hotel surrounds the courtyard and it is very quiet and serene . The staff is very friendly and like wonderful Loreto really want to show hospitality . I paid under $75 dollars for the room and it was nicely appointed with good soaps ,shampoos and nice shower and bath. The restaurant is entirely forgettable ,not worth a visit in my opinion . Just next door is a funky great restaurant down a narrow passage to a fantastic garden setting you will not forget ,great food too. Saludos to 14 year old Diego ,helper/busboy and extraordinaire ,great kid!
Loreto is a beautiful small city / town and the friendliest ,pleasant people ,think Los Cabos 30 years ago ! It does deserve more visits for people wanting a more authentic Mexico ...

  • Stayed October 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Dollarbilltx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cabo San Lucas, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 30, 2011

The property is wonderful! It was an oasis is the desert for my family and I traveling from Tijuana to Cabo San Lucas. We would recommend this hotel (which is part of the Villa Group) to anyone.

P.S. - pets are normally not accepted, but exceptions are made depending on the situation.

  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Guero1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Santa Fe

Property: Hotel Santa Fe
Address: Salvatierra y Ebanistas s/n, Loreto 23880, Mexico
Location: Mexico > Baja California > Baja California Sur > Loreto
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 20 Hotels in Loreto
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Santa Fe 3.5*
Number of rooms: 118
Official Description (provided by the hotel):
Hotel Santa Fe Loreto. Featuring colonial-style architecture, vibrant artwork, and comfort accommodations, Santa Fe Hotel is an ideal escape to Baja. Visit Santa Fe Hotel and enjoy a rich variety of amenities, unique outdoor activities, easy access to Loreto shops and restaurants. Its very location offers a perfect communion between the magnificent desert and the City. ... more   less 
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