We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Nearby Hotels
Reviews (268)
Filter reviews
268 results
Traveler rating
114
60
22
27
45
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
114
60
22
27
45
Show reviews that mention
All reviews dive master whale sharks boat captain pollo marine biology minute drive on site restaurant private beach playa balandra downtown la paz armando tours juan
Selected filters
Filter
Updating list...
78 - 83 of 268 reviews
Reviewed September 9, 2015

Six months ago I went here with my boyfriend and a friend, honestly I like to think that I have travel enough to enjoy and to be able to determinate wether I am getting a good service or not. And I understand sometimes it´s not the employees fault but the company´s... however some other times it´s both, a terrible experience for the lack of care that the company provides to it´s equipment and the lack and dangerous understanding of emergencies of their employees when something goes wrong. The failure in their ship motor and the lack of a basic radio left us for 5 hours with out communication on the sea. Until, finally, the army came to pick up us! Not only they refuse to give us our money back, which is shocking, but they also refused to apologize, even more they treated us really badly when the army was wondering what happened. They just closed their offices and left. Just like that. Take care of your family, and do not make them be in danger.

Date of stay: March 2015
4  Thank rz_louis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 21, 2015

This trip was all around terrible. We had booked 4 days in advance and were very specific about what we wanted--a day trip to Espiritu Santo to kayak around the island with a guide and explore the beaches. We have two small children (ages 3 & 5). We feel very comfortable kayaking with them but they are not good enough swimmers to snorkel. We expressly said that we did not want to snorkel. We were promised that this would be the trip for us. IT WAS NOT.

Where do I start? How about spending 90% of our our trip on the boat going in and out of bays to look at the water (not actually get out of the boat). Likely because there were 35 other people on board, the majority of whom just wanted a boat ride. A few others wanted to snorkel. We got about half an hour in a snorkel spot with sea lions. Kinda cool but since my kids cant snorkel, not fun for them. They put 3 kayaks on the boat for us (apparently) but FORGOT TO BRING THE PADDLES. SO essentially my kids spent an entire day sitting on a boat and going crazy. They wanted to move but there was no place for them to go. Before heading back, we stopped off one nice beach but the kids couldn't swim to shore so they stayed on the boat.

This organization is very unorganized. The boat launched over an hour behind schedule. No one told us where the water or other drinks were--fend for yourself. Lunch was a mad house of them putting out loaves of bread and processed cheese and ham (nothing was prepared) and everyone rushing to prepare sandwiches before the food was gone. I ended up with half an avocado. Thankfully, another traveler helped me get food for my kids.

We wanted to know about the island, its ecology, history, etc. We got nothing. On the way back we did see humpback whales, which was a highlight. But by then I was about to go stir crazy and just wanted to get my kids off that boat!

So in short, we paid $400 to sit on a boat all day and not go kayaking when kayaking was the thing we wanted to do, just so that they could make more money by lumping us with a larger group that had no intention of doing the trip that was described to us. Pathetic. And whats worse? No refund, not even partial.

Date of stay: February 2015
Trip type: Traveled with family
8  Thank ablkhrt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 18, 2015

WE BOOKED THE SOUTHERN SPORT THROUGH THE CLUB CANTAMAR WHICH IS PART OF THEIR OPERATION. CLUB CANTAMAR AT THE TIME WAS GOING THROUGH RENOVATIONS. BELOW IS A COPY OF OUR EXPERIENCE WITH THIS RESORT AND
SPORTS CENTER.

We have been eighteen Liveaboards. The Southern Sport ranks very low on our scale and is not one that we would recommend to anyone. Some of the reasons for this is the lack of variety and quality of food, poor overall maintenance of the vessel, lack of cooperation on the part of the dive masters. Concerning food variety and quality and comparing the cost of this trip against other trips we have taken they need to hire a professional chef! Examples of poor maintenance would be the dust laden furniture in the galley, foul odors in our room from who knows what and an air-freshner which simply enhanced the foul odors, and blackened feet from walking barefoot on the filthy floors. Regarding the Dive masters: we did not have a dive brief for each and every dive. Even after having a group meeting to discuss the incident of divers getting separated from their buddies and or group, the dive masters still continued on their own agenda with little to no regard to keeping the group together. Safety was obviously a very low priority to the dive masters and other Southern Sport personnel.

We continued onto LaPaz, since we booked an extended land trip with Club Cantamar and found that portion of the trip also less than desirable. They took us to Hotel Hacienda Bugambilias since Club Cantamar was going through repairs. The Hacienda Bugambillias was simply ok. It was clean and the one individual at the desk that spoke English attempted to be as helpful as possible. The diving, on the other hand, was very disappointing. For the most part we could have just as easily been in the Great Lakes and seen as much or more. Out of the four dives, two were ok, one was on a wreck and the other was with seals. Although we must say, we would have been far better off spending the time on the surface snorkeling with the 30-40 others rather then diving with the seals. We were so disappointed in the dives that we aborted the last day. The travel to and from the boat was very inconvenient because of having to carry so much of our equipment. We do have to say that the lunch served on the boat was good. There were no dive forms filled out or verification of certification. Did this trip meet our expectations, NO.

How could the trip be improved? Start out with a well maintained vessel, add a well-trained and caring Crew with safety utmost in mind, an Experienced Chef.
Dive masters who are not on their own vacation and have as a priority the safety and best interests of the divers placed before their own wishes.

Date of stay: January 2015
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
7  Thank cathyandjan2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 30, 2014

I have never stayed in a resort with so many problems, AC didn't work, toilet didn't flush, no cold water to mix with hot water in the shower... Needless to say my girlfriend was not happy. The staff tried their best to fix our problems, however were unseccussful, we were ultimately moved to another room. The hotel staff did their best to meet our needs throughout our stay, however they couldn't fix poor physical condition, poor maintenance, no restaurant ( they had a dinning hall) and no bar, not what I had in mind for vacation. The resort is located across from an industrial facility with 18 wheelers coming in and out all day and night.

The diving was great, the diveboat had mechanical problems from time-to-time, however the diveboat staff were accommodating. On our last day I had without question the nastiest tasting air I have ever experienced, I didn't notice it until I reached the bottom.... So I just lived with it.

If you are looking for great diving and don't care about where you stay or the surrounding area... Then this place is for you. Dive vacations don't have to be primitive, a 3 or 4 star resort is often just fine while diving, I would be surprised if Club Hotel Cantamar was even a 3 star?

Date of stay: November 2014
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
2  Thank johnluft
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 2, 2014

I spent 7 nights at Club Cantamar and just returned. The resort in fairness had recently experienced a hurricane but the overall condition of this resort is really poor. Yes, the hurricane caused damage but it is obvious no money has been spent on maintenance or upkeep at this property in years. It looks rundown and extremely tired. There is little positive I can say about the facilities except the air condition in our room worked great. The rooms were dated and hot water and water pressure were up a down the entire trip. This is a dive resort so a variety of people arrive back at the resort from the dive boat at the same time. When they arrive, most shower at the same time. When this occurs there is no hot water and really low pressure. This occurred frequently.

The staff at the resort is great but they are extremely under staffed, especially in the restraint. We had one server for all guests the entire time we were there. He was great and patient but I felt bad for him because he was constantly trying to take care of everyone’s needs. The kitchen had one cook so food was really slow getting to the table. We were frequently asking for more water, tortillas, etc. Many times we walked to the kitchen to request these items. The quality of the food was good. Tasty and portions were average.
The dive crew was the redeeming part of this trip! Edgar, Daniel, and Maria were AWESOME! They were highly educated and knowledgeable about SCUBA and the local dive environment. Lunch was served on the boat and snacks and drinks were provided. We had a dated boat but it was clean and functional. I would recommend bringing your own equipment as the dive operations equipment was dated. I cannot say enough positive comments about the dive crew! A+ in my book! Whale sharks, dolphins, sea lions, etc. They found them and we did some great diving.

If you are not a diver DO NOT visit this resort! There is nothing to offer besides diving. The pool area is dated with large holes in the patio from missing wooden posts. The pool patio is paved/surrounded by uneven rocks with edges as well as many of the walkways. I will be surprised if this place survives another 3-5 years if millions of dollars are not spent on renovations. The location is a 3 hour drive from Cabo and it is next to a shipping port so there is a lot of truck noise from the port. Just not a good location.

Room tip: This resort is in an industrial area so request a room in building 2 away from the port. There is no entertainment so bring a book.
Date of stay: October 2014
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
2  Thank larpy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews