Villa Fontana is located in the heart of the Ensenada tourist center. I booked a two queen size beds for one night.
The location. Its a perfect place to walk around the center
Free parking available (one car per room)
1) The rooms smell like humidity and have little ventilation. The rooms lack proper lighting; however the room seem clean. Also, don't expect a modern TV (still carry CRT TVs). They have functional AC but is not very effective.
2) They have two parking places, one located in the hotel and the other around the corner. The hotel parking is limited on size, and any surplus car are placed on the nearby parking. As expected, they are not responsable for any damage or theft to the car, and if you park on the surplus parking lot, they keep your keys (Beware!).
3) The worst part and the reason I give Fontana one circle was customer service. The gentleman who seemed to be the manager was rude and lack any personal skills (A gentleman from Veracruz and I will add a name later); We booked a room for three people/ 2 beds and at the time of checking they charged us again for the third person. Upon asking about this, the manager said "why don't you just pay extra" with an aggressive tone. At some point he inferred that there were many other guest trying to book their hotel. We didn't want to lose the rest of our day and ruin our evening (This is what reviews are for!) Horrible customer service!
As a side note, this hotel rebranded themselves from Day's inn to Villa Fontana due to previous legal litigations.
Local tourist of my state.
Bad customer service. Do not recommend. Better pay a little extra an go to the Corona Hotel or El Cid (West Western). Would not visit again.
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz and Priceline so you can book your Days Inn Villa Fontana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Days Inn Villa Fontana Hotel Ensenada
- Days Inn Ensenada