We have just returned after 1 week's vacation at this hotel. So here we are with the good stuff:
Beautiful and well maintained grounds
Large room - conformable bed - great view - very quiet area (block 7 - 3rd floor)
Small but very nice and clean beach - lots of chairs to be either in sun or shade
3 nice pools - pool #2 is where all fun activities are happening- again lots of chairs
Specialty restaurant - Italian and Thai were very good.
Animation team - lots of activities done by this group - very energetic and very talented group of people
now for the adequate stuff;
Buffet - very ordinary food at the buffet - but you will always find something that will suit you. Although lots of canadians (was told 1/3 of their customers are canadians) they have not 'canadianized' any of their menu (example- no bacon in the morning!!)
now for the not so good stuff but hey one can survive:
white wine - in their mind, it is ok to serve the white wine ...at room temperature (we are in Colombia- it is hot-hot hot there!) So after trying to get it 'frio', we just gave up and ordered 2 glasses of ice along with our 2 glasses of white wine..
Lack of service at restaurant; we do not blame the staff - we blame the management for not training them properly on a regular basis. From what we saw, they were trained to clear the tables - not to serve their customers by offering water, wine or coffee. But do take the time to engage in a conversation with the staff - ask for their names-talk about the great weather, some will remember you next time you go in and will try to engage a conversation. We did and ended up getting great service with Ana, Alexander and Juan Carlos. At our last dinner, we told them they should introduce themselves and keep on smiling when greeting customers! And yes the conversation is not easy unless you speak spanish very well (which we do not) but they do appreciate the effort. And by the way, we did give out tip all week long when getting good service. They are not use to that - we only saw canadians doing this.
Would we return? No - it is a long ride from the airport- took us 1h30 but over 2h when returning because of the wait at the ferry - (if we can call this thing a ferry!) We knew that going in, we are glad we went, but will look for a new destination for our next vacation! And FYI - at the airport - once you crossed security-if you are planning on having lunch there - beware that there is only one small shop with 4 tables selling coffee - sandwiches -beer...
- Official Description (provided by the hotel):
- Located at the paradisiac Baru peninsula, 75 minutes from Cartagena and member of the TripAdvisor ‘Hall of Fame’ for its certified excellence during 5 consecutive years, the Decameron Baru allows guests to enter a magical experience that will disconnect them from the outside world. The resort is located amidst a tropical forest and its architectural design intermingles with an ecological environment surrounded by many beaches, among which is the popular ‘Playa Blanca’, considered one of the best beaches of the Colombian Caribbean, and the luxurious ‘Playa Puntilla’ beach, where our travellers may enjoy a private club and several sports such as kayaking, rowing, scuba and snorkeling. Partying and enjoyment are guaranteed, enlivened with the rhythms from the countries of the great Caribbean basin such as ‘champeta’, a genre that mixes African and Colombian Indigenous sounds and that introduces travellers to the local culture. As a complement to pleasure, you may sharpen your senses with the delicacies of typical and renowned Colombian Caribbean cuisine. From this destination you may explore Cartagena’s colonial history and visit other important cities from Colombia’s northern territory such as Barranquilla, a commercial, river and sea port and seat of the multitudinous Carnival, as well as historic Santa Marta, considered the most beautiful bay in America. ... more less
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- Also Known As:
- Royal Decameron Baru Hotel Isla Baru