Where to begin...We were greeted by the hotel staff upon checkin, which was really quick and easy. We also got a nice beverage to kick it off. The staff did not speak English well, which was common throughout our stay.
Immediately we could tell the grounds were not well maintained, with small pieces of trash throughout the property. The outside of the property was dated and the normal wear and tear. The buildings could use to be cleaned and better maintained. A building next to us had been painted, yet the ground was covered with splatters of white paint and the old paint can, which never got picked up.
The worst part of our stay was noticing an old plate of food with a dead mouse on it, just outside the restaurant. It was in plain view but just beyond the pathway. It was also littered with soda cans and other trash, none of which were picked up while we were there for two nights.
We felt the restaurant was overpriced and were personally better off enjoying the street food and restaurants out the front door. We enjoyed Parichat (on left facing hotel entrance) a few times and the food and service was great, although it looks a bit skeptical from the outside. We highly recommend the papaya salad!
We stayed in one of the Laguna private cottages with a great view. The room was actually pretty nice, but the...Where to begin...We were greeted by the hotel staff upon checkin, which was really quick and easy. We also got a nice beverage to kick it off. The staff did not speak English well, which was common throughout our stay.
Immediately we could tell the grounds were not well maintained, with small pieces of trash throughout the property. The outside of the property was dated and the normal wear and tear. The buildings could use to be cleaned and better maintained. A building next to us had been painted, yet the ground was covered with splatters of white paint and the old paint can, which never got picked up.
The worst part of our stay was noticing an old plate of food with a dead mouse on it, just outside the restaurant. It was in plain view but just beyond the pathway. It was also littered with soda cans and other trash, none of which were picked up while we were there for two nights.
We felt the restaurant was overpriced and were personally better off enjoying the street food and restaurants out the front door. We enjoyed Parichat (on left facing hotel entrance) a few times and the food and service was great, although it looks a bit skeptical from the outside. We highly recommend the papaya salad!
We stayed in one of the Laguna private cottages with a great view. The room was actually pretty nice, but the Bali shower is only cold water, so it's best for a rinse after the pool or beach. The indoor shower was the tub, which you used the sprayer to shower off. Also, the hot water was scalding. I truly could have burned myself, and the extreme heat could be terrible for a child who turned the water even just slightly.
We had an ant problem in our bathroom. The outdoor patio over the Laguna was nice and looked appealing until we realized how poorly it was taken care of. The lounge chairs were covered in bird waste and we had to flip the mattresses to sit in them.
The morning breakfast was good.
We paid 2500 baht for a shuttle from the Phuket airport to the hotel. $85 US dollars.
We also got a private boat through the hotel tourist desk, which was actually the cheapest price in town. 11000 baht, about $350 US dollars - which was quite expensive but we'd heard horror stories about how busy the islands were, so we paid to beat the crowds. We visited Maya Bay, Phi Phi Don, Viking Cave, bamboo island, chicken island and another lagoon during our time and beat the hundreds of other speedboats.
The beach was also a quick walk, about five minutes out the back door, where you can find about 15 massage vendors. They lock the back gate right at six, so expect to go around into the town to get back to the hotel.
The benefits are that the hotel is right in town and very convenient to the night market, shops and bars. The downside is the potential of the hotel is nowhere near the reality of the property.More
Show less
