We just returned from a four night stay in Ao Nang, Krabi Province Thailand. Unfortunately, we stayed at the Blue Village because after searching for rooms at nicer hotels we were under the impression that everything was booked. As it turns out, this is not really the case as there are plenty of hotels all along the roads in Ao Nang that are too new to be known and offer nicer, cheaper and better service than the Blue Village.
Our nightmare began upon arrival to the Blue Village on a Friday afternoon at 5 PM. The previous day we had the concierge at the JW Marriott in Bangkok contact the hotel directly on our behalf to make a five night booking at the Blue Village. We had chosen this location based on previous glowing reviews and a Lonely Planet write-up about a great, foreign manager who was exceptionally connected to Krabi and its diving scene. Our concierge in Bangkok spoke Thai, spoke English and CONFIRMED our booking for five nights not only verbally but also by fax. He spoke with Mr. Nai.
When we arrived we were told that our room was not available and that Mr. Nai incorrectly booked us. The staffer then shuttled us to the most miserable, dark, dirty, skanky hotel room I've ever seen in my life at the Phra Nang inn down by the beach.
We ended up coming back to the Blue Village the next day to begin our stay. We mostly did so because we just didn't know it would be so bad and we didn't have time to look for another room as we had been on a day tour of the islands. We ended up staying in bungalow #14 which is a "Japanese style" room: one very, very hard mattress on the floor set up on a small platform which is great for falling off of in the middle of the night.
It had an outdoor bathroom: mossies galore. Dirty. Smelly.
Unfirm foundation, cracking cement...feels like the whole thing is built on an angle.
Staff: cannot speak English. Say good morning when they mean good night. Do not understand English and do not attempt to speak/ learn it. Only one staffer (the front desk woman) speaks English. Everyone else was sullen, looked about 16 years old with the attitude to boot.
We heard that there is a nice place called Ben's down the road which charges about the same amount w/ a better facility and nicer staff. We learned about this from a Canadian couple who were leaving the Blue Village after only one night's stay. They had previously stayed at the Blue Village FOUR times and said that before it was great.
I learned from a dive shop that the previous manager (foreigner married to a Thai woman) left the job due to personal reasons with his family and that the Blue Village is undergoing "big time transistion."
Don't go to Blue Village unless you like to be treated poorly.
The only nice thing is having a pool.
- Official Description (provided by the hotel):
- Blue Village Resort by CHANINTRA offers the extraordinary chance to pamper yourself with Green Nature. It is located on a still green hill connected to Krabi's most famous Ao-Nang beach area of Thailand, only 20 minutes from Krabi International Airport. This is the place where all guests' senses will be warmly pleased by Traditional Thai dishes, Palm trees, Unique art objects, Sounds of Nature and our famous Scent; Royal Jasmine. Let's be surrounded by our rare natural beauty. *This resort was built and decorated focuses on Natural Friendly Ideas* ... more less
- Also Known As:
- Blue Village Hotel Ao Nang
- Blue Village Krabi
- Blue Village Hotel Krabi
- Blue Village Resort Krabi/Ao Nang