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“Almost perfect....”

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Centara Grand Beach Resort & Villas Krabi
Ranked #4 of 107 Hotels in Ao Nang
Certificate of Excellence
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Almost perfect....”
Reviewed March 11, 2014 via mobile

I was there for a 4 days stay at the resort! Loved the room and I was lucky because I did not have any bad encounters with any monkeys but one of my friend's room has too many monkeys outside her balcony and she was terrified to even walk out from the room.
Wifi connection is good and you can purchase a 72 hours usage at only 300thb.
Most of the staffs are really friendly but the main problem is the language barrier as some of the staffs does not speak English at all. It can get quite frustrating at times.
Overall, almost a perfect place!

Stayed March 2014, traveled with friends
Helpful?
Thank KYYL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCKBR, General Manager at Centara Grand Beach Resort & Villas Krabi, responded to this review, March 24, 2014
Dear KYYL

Thank you for sharing your comments following your recent stay at our resort.

It was a pleasure to read you enjoyed your stay and thank you for acknowledging the efforts of all the team. We do have a full time English teacher who is working with the staff to improve their communication.

Once again thank your for your support and recognition and we look forward to welcoming you back when you are next in Krabi.

Kind regards, David Martens
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (767)
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English first
Inverness, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 10, 2014

Spent 10 days here a few years ago now. It was the most perfect place I have ever stayed. The staff were wonderful, the setting idyllic and really everything about it was just perfect.

We arrived by amphibious craft as the tide was out - very James Bond and loved the kayaking on offer. The boats to the main town were frequent and the monkey trail over the hill great fun when you missed a boat.

A really perfect break in a truly special place.

Room Tip: Ask for a room with a Jacuzzi on the balcony - sheer luxury
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank R J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCKBR, General Manager at Centara Grand Beach Resort & Villas Krabi, responded to this review, March 24, 2014
Dear RJ

Thank you for sharing your comments following your honeymoon at our resort in April.

It was a pleasure to read you enjoyed your stay and thank you for acknowledging the efforts of all the team.

Yes the Jacuzzi rooms are the most popular room types we have in the resort and I am glad it added to your overall experience.

Once again thank your for your support and recognition and we look forward to welcoming you back when you are next in Krabi.

Kind regards, David Martens
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 9, 2014

Stayed here last week . Rooms are very nice. Had a sea view up near the top. As mentioned in other reviews you have to get a boat to and from Aonang and a tuktuk ( 80 b for the tuktuk ). This was no problem at all. A previous review states your kids can cartwheel down the floating jetty probably a little over the top especially if you returning a bit later and the sea is a bit choppy. You do how ever get used to it and if the sea is calm you will have no issues. The monkey trail is not easy . It is ok but not easy especially at night but the hotel does not state that it is and there is a warning before to walk it. Booking the boat was easy although the girl on the desk does look at you like you have dropped out of the sky and is not very helpful. All the other staff were very friendly the food is very good . We tried the Rocks and the Thai restaurant all very good. Breakfast was good also. Had a couple of issues we were booked into the wrong room on our return from Elephant Hills. We only had 2 more nights and could not be moved until 2 pm the next day so did not bother . ( twin instead of a double ). Also don't bother with the paid wifi. We bought the 72 hour and only managed to log on about 6 times. Forget using Skype etc it is way to slow. My advise would be to make the wifi free and people wont complain about it. Use the free wifi in the library . Also we had a issue with our electric card going missing . The problem we had is that I had to go all the way down to reception to get one as the cordless phone did not work . My advise would be to have the phone put on a power supply that if you do get a power cut you are still able to use the phone. These on the whole are minor issues and I would defiantly recommend this resort .

Room Tip: If you are there during a new moon you are able to walk to Aonang when the tide is out . Bottle Beer...
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  • Stayed February 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCKBR, General Manager at Centara Grand Beach Resort & Villas Krabi, responded to this review, March 24, 2014
Dear Dave S

Thank you for sharing your comments following your recent stay at our resort.

It was a pleasure to read you enjoyed your stay and yes our location is unique and only accessible by boat or walking over the national park track.

I appreciate the feedback about the wifi and the telephone being on a different power source.

Once again thank your for your support and recognition and we look forward to welcoming you back when you are next in Krabi.

Kind regards, David Martens
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New Plymouth, New Zealand
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 7, 2014

We stayed at this resort in January 2014 a family of four, two children aged 5 and 9 and had an unforgettable holiday. The resort is set in a spectacular location. The rooms are beautiful.we stayed in a garden view jacuzzi, that had outstanding indoor and outdoor living.
The breakfast was the best I have ever had in a resort, it had something for everyone. We ate at the thai restaurant and had a lovely meal, and also ate at On the Rocks for lunch, both very nice.
The beach and pool were amazing. Free water sports meant there was always lots to do. The resort organised a private long tail boat for a day trip for our family, and it was fantastic.
The floating jetty is no problem at all, in fact my children could cartwheel down it! The monkey trail was easy.
The speedboat service was fantastic, my children loved the daily ride into Aonang. Got dropped at the pier and then got a tuktuk to the centre. You do have to book the speedboat.
The location is just amazing, the wildlife spectacular. Would love to come back!

Stayed January 2014, traveled with family
Helpful?
Thank Leigh W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCKBR, General Manager at Centara Grand Beach Resort & Villas Krabi, responded to this review, March 9, 2014
Dear Leigh W

Thank you for sharing your comments following your stay with us in January of this year.

It was a pleasure to read your family enjoyed their overall stay and thank you for acknowledging the efforts of the kitchen team with their great breakfast buffet and the various cuisine in our restaurants. I agree the watersports are a value added enjoyment for the family and the new stand up paddle boards are very popular.

The wildlife around and within the resort is truly unique and I am please this added to your overall experience.

Once again thank your for your generous support and recognition and we look forward to welcoming you back when you are next in Krabi.

Best regards, David Martens
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New York City, New York
Level Contributor
45 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 6, 2014

Came for 3 nights and the resort is located in a national forest. You have to take the hotel's boat from the pier in order to get to the hotel and the only other way to leave is via the "monkey trail" which is slightly unsafe but easily walkable. The resort is away from all the other resorts, which gives you a little more privacy. Breakfast is decent and should be bought as part of the hotel package as it costs quite a bit per person if bought separately. All requests for maintenance were met promptly but the sink in the bathroom had a crack in it (not what you would expect from a 5 star resort). WiFi is only free in the lobby but if staying more than 1 night, the 72 hour package costs $300 Baht (versus 250 Baht for 24 hours). The staff is pleasant and the bar has 2 happy hours a night with 2 for 1 drink specials (although the liquor is not heavy in the drinks). Worth a stay especially if you want to be away from Ao Nang's crowded beaches and resorts.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TDeniero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCKBR, General Manager at Centara Grand Beach Resort & Villas Krabi, responded to this review, March 9, 2014
Dear TDeniero

Thank you for sharing your comments following your recent stay at our resort.

We appreciate all the details you have mentioned are fairly accurate for our resort, although the monkey trail through the national park has recently been upgraded.

Please accept my apologies for the cracked handbasin in your room, we are aware of this and waiting for a replacement to arrive from overseas.

Once again thank your for your support and recognition and we look forward to welcoming you back when you are next in Krabi.

Kind regards, David Martens
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Romagne, France
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 6, 2014

Your transport from Krabi airport will drop you at a harbour. What a dump! Your boat to the resort will not moor on a pier but nose-in to the sand do you have to hike to it. All of this is actually no great problem but it is a bit of a shock when you're expectations are conditioned to arrive at a 5 star resort. Also you might have to wait up to an hour for the boat -Not good. BUT, when you get to the Centara Grand, it really is worth it. The rooms are delightful and the staff generally very pleasant and helpful. Restaurant quality is high with prices to match so we took the boat & tuk-tuk to Ao Nang where great food is available at a fraction of the price the hotel charges. Excursions are good value. Beach is fantastic. I would not have thought this suitable for the disabled in view of the boat-boarding issues and the lack of transport to the higher rooms on the resort.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCKBR, General Manager at Centara Grand Beach Resort & Villas Krabi, responded to this review, March 9, 2014
Dear Ian D

Thank you for sharing your comments following your recent stay at our resort.

I was pleased to read we met your expectation once you arrived at the resort.

I appreciate your comments about the pier, and we are working with the local authorities to try and improve the condition of this arrival experience.

Yes you are correct to state our resort is not suitable to people with any mobility issues and that’s why we do not offer any physically challenged facilities.

Once again thank your for your comments and recognition and we look forward to welcoming you back when you are next in Krabi.

best regards, David Martens
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Copenhagen, Denmark
Level Contributor
291 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed March 5, 2014 via mobile

We spent two nights in march 2014. Pleasant and relaxing atmosphere away from crowded Aonang and Railey Beach. Very friendly and attentive staff. Fitness centre above hotel standard (I have tried quite a few)
Wifi only free in lobby and library....come on...this is 2014. Breakfast very good.
I could come back...to be recommended.

Stayed March 2014, traveled as a couple
Helpful?
1 Thank WebbDavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCKBR, General Manager at Centara Grand Beach Resort & Villas Krabi, responded to this review, March 9, 2014
Dear WebbDavid

Thank you for sharing your comments following your recent stay at our resort.

We were pleased to read you enjoyed your brief stay and thank you for acknowledging the staff friendliness.

Once again thank your for your support and recognition and we look forward to welcoming you back when you are next in Krabi.

Kind regards, David Martens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centara Grand Beach Resort & Villas Krabi

Property: Centara Grand Beach Resort & Villas Krabi
Address: 396-396/1 Moo 2, Ao Nang, | Amphur Muang, Ao Nang, Krabi Town 81180, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#1 Spa Hotel in Ao Nang
#2 On the Beach Hotel in Ao Nang
#3 Family Hotel in Ao Nang
#3 Luxury Hotel in Ao Nang
#5 Romantic Hotel in Ao Nang
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Centara Grand Beach Resort & Villas Krabi 5*
Number of rooms: 192
Official Description (provided by the hotel):
Hidden away in secluded Pai Plong Bay and surrounded by emerald waters and a luxuriant national park, this five-star beachfront resort is a tropical paradise for those seeking a romantic hideaway or a relaxing stay with their family. The resort instils an air of understated luxury with generously-sized rooms and private villas ranging in size from 72 to 399 square metres and offering the option of garden or ocean views, an outdoor Jacuzzi, or a plunge pool. Designed in modern Thai style, with high ceilings, spacious living areas dominated by wooden accents, stone features and soothing colours, the rooms and villas are calm oases. Accessible by boat only, the resort offers an abundance of opportunities to relax and explore. To name a few: unwind with blissful spa treatments at Spa Cenvaree, savour Thai, Japanese, and International cuisines at one of the four restaurants, enjoy complimentary water sports (kayaking, sailing, paddle boarding – the first hour is free), lounge with one of the swimming pools while the kids are kept busy at the kids clubs, enjoy carefree days on the white sands of Pai Plong Bay. With warm waters with extraordinary underwater visibility, beautiful coral formations and an exotic marine life, the Andaman Sea is a tropical paradise for diving enthusiasts and those with with a longing for more holiday thrills. The experts at the resort’s PADI dive centre provide everything that is needed for beginners, those with medium skills, and expert divers. Krabi International Airport is 40 minutes away from Nopparatthara pier which is approximately 15 minutes from the resort by boat. ... more   less 
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Also Known As:
Centara Grand Beach Resort And Villas
Centara Grand Beach Resort & Villas Hotel Ao Nang
Centara Grand Beach Hotel
Centara Grand Beach Krabi
Central Krabi Hotel
Central Krabi Bay Resort
Central Bay Resort Krabi
Centara Grand Beach Resort & Villas Krabi Ao Nang

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