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“Police !!!”

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Machorat Aonang Resort
Ranked #103 of 107 Hotels in Ao Nang
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Police !!!”
1 of 5 bubbles Reviewed January 11, 2014 via mobile

URGENT !! STOP DONT BOOK SCAM!! The lady at the front desk is a horrable woman not only is she rude but also tryed charging us for a extra night after she took our only proof the recept stating how many nights we had been there and when we tryed to explain we had only been there 3 nights she took it further and stole our phones from us after informing the police a ipad and when we tryed reasoning with her calmly she tryed pushing us out eventually the only thing that we could do after informing the police is try and basically bribe her with money for our stuff back 2, 000batts exyra allong with our deposit !!

Stayed January 2014, traveled with friends
Helpful?
4 Thank corrinedixon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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131 reviews from our community

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Rating summary
  • Location
    2.5 of 5 bubbles
  • Sleep Quality
    2 of 5 bubbles
  • Rooms
    1.5 of 5 bubbles
  • Service
    1 of 5 bubbles
  • Value
    1.5 of 5 bubbles
  • Cleanliness
    1.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
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English first
Darwen, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed January 11, 2014 via mobile

Booked in here for 3 nights, upon checking out the horrible/rude hotel manager said we had stayed an extra night and that we had to pay (we had not) she then took my ipad & phone off the counter & wouldnt give them back till we payed! We had all the reciepts to prove when we had checked in and even get the lady from our previous hotel to ring and prove this (J hotel, I would 100% reccomned staying there if theres room available) After arguing for what seemed like forever, she grabbed my arm and tried pushing me out of the hotel! Her husband came out and started with abuse! In the end we had to pay money, to which she gave us the phone & then lied about having our ipad! To which we stood there longer and argued for! AVOID THIS HOTEL AT ALL COSTS!!!! Worst experience ever! Didnt even want to give her 1 star!!!!!

Stayed January 2014, traveled with family
Helpful?
5 Thank RebeccaClairex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ao Nang hotels

Campbell River, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed January 4, 2014

This was the worst mistake we made when traveling in Thailand this season. Upon arrival the reception was pleasant, and the lobby clean and presentable. The older woman running the reception had a good command of English and was eager to take our booking (three day minimum). As it was pouring with rain, we did not look much further. The room we were shown was not the room we were given. (Notified that room was already booked), of course it was a bait and switch. The room we were given was dark, dingy and full of mosquitoes... The shower barely worked. (Couple of things to note, we were paying premium rates, significantly more than posted on a Agoda or Trip Advisor, and my wife is Thai and has an excellent grasp of both Thai and English).

When we went up to ask for toilet paper and inform the reception that we would like to reduce the number of nights we booked, the same receptionist could not speak English. When my wife spoke in Thai, she said no refunds and turned her back on us. She ignored us for several minutes..... She finally acknowledged my request for a roll of toilet paper, and informed us that was it....

We have travelled all over Thailand, in all kinds of hotels, resorts, gets houses, hostels, and bungalows. We are accustomed to all kinds of different levels of comforts and expectations. That said for the price we were paying we should have received a working shower, and a roll of TP to say the least.

THIS PLACE SUCKS! Spend you hard earned dollars someplace else.

We left early, and it made me so angry to know that she rented the room to some poor in expecting traveler the same day......

Room Tip: Another place would be the best only choice I recommend
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Clint P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krabi Province, Thailand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed January 2, 2014

I wish I had read the reviews!
The women at front desk disgusting human being I've ever come across I feel she doesn't like English speaking or girls by the sounds of it, for 3 of us we got given 1 bed? After moaning we had one bed she said we had paid extra for a pillow? After packing our bags asking for a refund(which she offered as she wanted more money more than the 4,000 we had given her) she said we could have the right amount of beds free of charge.
We asked to stay another night as during high season we finding it hard to move on to different island for accommodation, she said go away come bak tomorrow we then said we want to pay now for another night she's refusing us! After reading theses reviews we booked accommodation somewhere else wAs happy to waste the money and loose the deposit!
The rooms smell and are disgusting the bathroom (if u could call it that was unexceptablr) water in the sink leaks every time you use it! The beds r like concrete and by the sounds of it lucky we took all our belongings every time we went out! One of our windows is broken which I think is convienent for them!

Avoide at all costs so dangerous!!!!!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Avoide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ao Nang, Thailand
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed December 29, 2013

This is the worst place ever, therooms are dark dingy old furniture falling to bits, leaking shower, top of toilet does not fit we were charged £36 per night for a £5 room because this was the only accommodation in krabi. The woman on reception was charging up to £70 a night, she is a very unpleasant person. Jut don't go there. English couple 28/12/13 from Dong need death camp!!!!

Stayed December 2013, traveled as a couple
Helpful?
2 Thank jimbob474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed December 27, 2013

All I need to say about this place is AVOID. I've been a backpacker for 4 months now so I do not expect luxury wherever I stay. However, this is far from luxury. The woman on the front desk is VILE. She overcharges you for a dark mouldy room with no hot water, broken A/C and dirty sheets. When you go to complain she says oh well. If you don't book travel through her desk she refuses to give you your 1000baht deposit back. She will my give a receipt for your payment for the room and then claims you haven't paid. Avoid avoid avoid. Worst place I have stayed in the whole of South East Asia.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Oztraveller218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed December 12, 2013 via mobile

Most revolting hotel I have ever stayed in. You paying top prices for a dark dingy mouldy room with no hot water. Hot water was promised and even after confronting the lady at reception she told us too bad. We paid for a taxi to the airport through their hotel and they never arrived and again lady at reception informed us they probably late... unacceptable considering we had a flight to catch. The taxi subsequently never arrived. Worst hotel I havr come across in Thailand. Brochures are complete false and inaccurate advertising.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank prncess15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Machorat Aonang Resort

Property: Machorat Aonang Resort
Address: 126 Moo 2 | Ao Nang Beach, Ao Nang, Krabi Town 81000, Thailand (Formerly Nong Eed House)
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Beach Restaurant Shuttle Bus service
Hotel Style:
#18 On the Beach Hotel in Ao Nang
Hotel Class:2.5 star — Machorat Aonang Resort 2.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Machorat Aonang Resort Krabi/Ao Nang

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