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“Poor Food Quality & Terrible rooms”

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Aonang Paradise Resort
Ranked #24 of 107 Hotels in Ao Nang
Chandigarh
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Poor Food Quality & Terrible rooms”
2 of 5 bubbles Reviewed August 7, 2013

We stayed there for 3 nights. Was not a good experience at all. In place of beds they have concrete slabs on which they use mattresses. No furniture was there in room. Rooms have frosted glass for main doors with no curtains. So there is always some light in rooms.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank go4nishu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pimchana K, General Manager at Aonang Paradise Resort, responded to this review, August 11, 2013
Dear our valued guest

First of all thank you for choosing for your stay . We are very sorry to hear that we did not make your stay a pleasant one. The resort manangement appreciate your comment as it gave us an acknowlegement of what are need to improve in our resort. We hope that you will give us a chance to welcome you again in the future. Let us show you that your comment is an important part of our service improvement.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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675 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (82)
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Singapore
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed August 5, 2013

We stayed here for 2 nights on a trip around Asia - we didn't want to leave! We got a special offer otherwise would have been out of our price range so we got lucky - lovely place - good walk to beach - but not too far :-)

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leah Jade F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pimchana K, General Manager at Aonang Paradise Resort, responded to this review, August 11, 2013
Dear Mr/ Ms Leah Jade F

Thank you very much for your time to post a positive review for us. We are so glad to know that you had a good stay with us and love our pool area and also our room. We all hope that you will come back and stay with us for your next visit . Please let us know you are coming and we will take the best care of you as our returned guest.

Best regards
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Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed August 2, 2013 via mobile

We had only booked 1 night here as it was a good deal on Agoda with the intention of booking 4 more nights if we liked the hotel... Thank god we'd only booked 1 night!
From my travels around Thailand and staying in numerous hotels I've found that the rooms, surprisingly, do look like the pictures online but that isn't the case with this hotel!
It's located just off the main road so it is quiet which is a positive. It's surrounded my trees and what seems like a swampy area down by the pool so it's heaven for Mosquitos - not good!
The gym is pitiful, only 1 cross trainer, 1 treadmill and 1 weight bench.
Breakfast was very basic and not worth the money.. Lots of flies in the buffet room landing on the UNCOVERED hot food.

Now onto the room...
We had the most basic room, a superior room as it seemed adequate online.
There is absolutely no privacy with these rooms unless all the curtains are shut. We had 2 windows looking out onto the paved walkway on one wall (where the bed was pushed right up to the wall) so people could see right in walking past, and the door into the room was a glass patio sliding door, again looking onto the walkway so everyone can see in. From the door it did have a fantastic view of the cliff but we couldn't enjoy it as we always had to have the curtains drawn when we were in the room.
The curtains are a cream/white colour so these were absolutely useless for blocking out light. We kept waking up from about 6.30am onwards thinking it was time to get up because the room was that bright!
The bed was very, very hard and uncomfortable.
The shower wasn't hot, not even luke warm and considering its been pouring and very cool in Ao Nang the past few days it wasn't nice having a cold shower!
The bathroom/toilet smelt as well.
We got a phone call to the room at about 8.30am but missed it by the time we got up to get it. When we went to breakfast we asked reception about it and they said it was a mistake with no other reason.

Honestly, I couldn't wait to leave this hotel. If you want a bit of luxury then don't waste your money at the Ao Nang Paradise, there's a reason it's cheap.

I'd definitely suggest spending the extra money and staying in the Centara Anda Dhevi.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chloew123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pimchana K, General Manager at Aonang Paradise Resort, responded to this review, August 5, 2013
Dear our Valued Guest
Very much appreciate your time to write us a review and give us a chance to acknowledge the comment during your stay. Please accept my sincere apology that our service did not meet your expectation. All your feedback is very valuable for our business as they will be our reference for what to improve and also to prevent the recurrence in the area of services that have been mentioned. Thank you again for your last visit to our resort. We hope to have an opportunity to welcome you again with a better experience in our Aonang paradise resort.

Best regards
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Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 1, 2013 via mobile

Beautiful location, clean, nice rooms and nice staff. We had booked at another hotel and were not satisfied so booked at Ao Nang Paradise. Was a terrific decision. The pool is gorgeous and breakfast is also good and included

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laurie423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pimchana K, General Manager at Aonang Paradise Resort, responded to this review, August 5, 2013
Dear Valued Guest

Thank you so much for giving us such a positive review. This is an encouragement for us to continuously keeping us with the quality service for our guest. We hope to always welcome you every time you are here in Aonang. Please let us know for your next visit in case you need an assistance.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed July 31, 2013 via mobile

I stayed here from 28-31July 2013. I booked airport transfer with them and the driver was promptly waiting for us. It's about 30min drive to the resort from the airport. Though not visible from the main road( resort is located downslope), once there, a sense of serenity and cosiness fills you. I booked a superior room and was upgraded. The front line staff poki was very warm and friendly. The room was cosy and clean with the basic amenities. Housekeeping was superb! Kudos to them! The pool is fairly small and breakfast can definitely improve. Just outside the hotel, there are strips of shops on both sides, with endless seafood restaurants, both for the local and western palate. Aonang beach is just a 10 minute walk away. On the whole, it was a wonderful stay!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChrisEzekiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pimchana K, General Manager at Aonang Paradise Resort, responded to this review, August 5, 2013
Dear Our Values Guest

First of all thank you for your time to give us a feedback during your stay. We are so delight to know that you had a wonderful stay with us. I always share the review with the staffs in all department especially when they were mentioned to encourage them with the quality service to all guest.
We hope to see you again in the near future in our resort. Kindly let us know for that occasion to let me take the best care of you as our returned guest.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampere, Finland
Level Contributor
291 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed July 28, 2013

It was all you could expect. We had a problem with 1st bungalow since the toilet was "smelling" bad, but they moved us to another room in 15 min and that was just a paradise.

We stayed here 2 weeks and there's absolutely nothing bad to say.

The view at the cliffs is very pictular and poolside bar works as it should. Cleaning were well done and they even made an animal out of our towels on every day. Staff were nice - as long as you remember not to act like an idiot either.

Going here again for 2 weeks at january 2014 and bringing our parents with us - so this is a defenetly a place to come back to.

Room Tip: no tips really, its all luck.
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank prkl08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pimchana K, General Manager at Aonang Paradise Resort, responded to this review, August 12, 2013
Dear our valued Guest

Very much appreciated for your lovely review that let us know you are very happy with our service during your 2 weeks stay in our resort. Do apologize for the 1st room that caused your inconvenience. The smell from the drain pipe which sometimes happen when there's the rain, it is one of the problem for the whole area of Aonang that our resort and any resorts in the area have been trying to fix it. We are delighted to know that our service met all your expectation.
We are so looking forward to welcome you back and next time also with your parents.
Please contact me directly before your arrival and allow me to ensure the perfect room for you and your parents during your comming up visit.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Level Contributor
115 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
3 of 5 bubbles Reviewed July 28, 2013

Access to this hotel is via a very small driveway off the main street of town. If you miss the Indian resturant next to the hotels entrance you may not be able to find the resort. Because of its location the hotel is rather quiet. The hotel is located among many restaurants/bars/massage places. It is about a ten minute walk to get from the hotel to the beach. As most shops are on the road next to the beach, shopping is also about 10 min. from the hotel. The hotel is build on the side of a small hill so there may be many steps to reception depending on which room you stay in. The hotels exterior lights kept the room light until very late at night.

The room was fair with tea and coffee making facilities, fridge, safe, and hairdryer. The bathroom was very large.

The pool area was fine but the pool isn't very large.

There is a restaurant and bar near the pool. The food was good but cocktails were weak.

Breakfast was workable. It consisted of the usual cereal/toast/juice/tea and coffee with pancakes, French toast, bacon etc. also your choice of eggs cooked to order.

The hotel is modern and well maintained and the staff was helpful.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thevinnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aonang Paradise Resort

Property: Aonang Paradise Resort
Address: 25/18 Moo 2 | Aonang, Muang, Krabi, Ao Nang, Krabi Town 81180, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#9 Top resorts Hotel in Ao Nang
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aonang Paradise Resort 3*
Number of rooms: 35
Official Description (provided by the hotel):
Ao Nang Paradise Resort proudly presents a perfect heaven for getaways; tranquility amidst lush tropical vegetation. Combining simplicity and friendly staff in an ambiance of solitude, luxury and peace where the outside world is almost forgotten. An unrivaled paradise awaits for you. ... more   less 
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Also Known As:
Aonang Paradise Resort And Longstay
Aonang Paradise Resort & Longstay Hotel Ao Nang
Aonang Paradise Hotel Longstay
Aonang Paradise Krabi
Aonang Paradise Resort Krabi/Ao Nang

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