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“Wi fi charges!!!!”

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Pavilion Queen's Bay
Ranked #87 of 108 Hotels in Ao Nang
Kuala Lumpur, Malaysia
Level 6 Contributor
127 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Wi fi charges!!!!”
Reviewed March 17, 2014

I booked to go to this hotel for 6 nights and when i checked my booking it said 100 baht an HOUR for Internet????? this is a 4 star hotel, Internet is cheap and they are charging you for it, when you can get it free in Mcdonalds...come on guys!!!!! so I canceled my booking and choose another hotel that gives free wi fi...

Stayed March 2014, traveled as a couple
Helpful?
Thank tazy02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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215 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Pinner, United Kingdom
Level 5 Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 27, 2014

Pavilion Queen's bay is a lovely hotel and very convenient for the beaches in Ao Nang. The staff are very friendly and helpful and there is a shuttle bus to the beaches morning and afternoon. The restaurant is on the top floor and looks over the bay. Breakfasts are excellent, don't know about other meals. There are many restaurants serving very good Thai food within 10 minutes walk. Rooms are large and comfortable. TV reception is poor but you don't come to Thailand to watch television.

All in all, I recommend this hotel and will definitely stay here again should I return.

Room Tip: Choose the de luxe room - very large. If you can afford a bit more take a corner room. They are enor...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chris l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 6, 2014

Good location- on a map we thought it might be far from everything but there's restaurants along the same road a short walk away is the main strip of bars/restaurants. 15 minute walk from beach.
Hotel is huge! Rooms are nice and well kept, outside of hotel needs a little bit of TLC. Pools outside are lovely and always quiet!
Only bad points were that on one occasion we returned to our room and found the cleaner had left our door open and also the hotel charged our card which we had asked them not to do as wanting to pay cash when we checked out!

Room Tip: Request a sea view overlooking Ao Nang!
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZBUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 31, 2013

This hotel was nice 15 years ago. It's too tired and extremely dirty in the rooms. Housekeeping is subpar and skips your daily service if you don't force them to clean. Food is also not good. Hotel's location is pretty central, if you don't mind the dirt it's an option. You get what you paid for....

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A_T_NY5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ao Nang hotels

Level 5 Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 29, 2013 via mobile

Upon arrival we were greeted and efficientky registered by the friendly staff. The spacious room smelled heavily of mould upon entry, which smell disappeared after one night with the airco on. The room has a tea facility , a good shower and a good bed, plus a spacious balcony. Despite all if this, it is clear the hotel and the room clearly need a substantial renovation. The staff is very friendly and can't help it. The owner can be blamed for this but surely will have his or her reasons for postponing the refreshments! The location is very good, the swimming pool hardly used, we asked ourselves why............., where other pools are heavily used. Overall, a two or almost three old fashioned hotel. Krabi is very nice, a true thai backpacker resort. The hotel a very reasonably priced place to stay with a good bed, shower, airco and breakfast. State of maintenance/ Decoration, mwah. Owner: do something to have your staff regain with more strength their respect and effort! They deserve it!

Stayed November 2013, traveled as a couple
Helpful?
1 Thank frank v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
batam
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 13, 2013

i booked this hotel via Expedia mainly because their description stated that it had a kitchen and as I am on a fixed income and cannot eat Thai spicy food. There is NO kitchen in any room. Another thing they say they have Satellite programs - they do two, BBC news and one film Channel they also do not have ESPN. There is no bar in the lobby or anywhere else for that matter and there is no Minibar either. The dining room is on the 6th floor and has a poor menu and we used it once for one lunch and never again. The breakfast was not too bad but at least three times was cut right down by 70%. The rooms were OK but the corridors were dirty and looked as though they were never cleaned.
Lastly note that if you pay your bill be Credit/Debit card you are charged a 5% fee.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dennis m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed September 25, 2013

Stayed with my wife for 3 nights. We love the spaciousness of the room, large balcony with a breath taking view of the sea. It has a large bathroom with long bath, and separate standing shower. Just next to it are a few western restaurants, massage n spa. Suggest you skip the hotel spa as it is expensive n the masseuse we both had very not very skilful .. Overall, it is value for money, if u don't mind walking 10mins to the town centre n night markets.. The buffet breakfast also has lots of varieties. Will go back again if in Krabi.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smartee88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pavilion Queen's Bay

Property: Pavilion Queen's Bay
Address: 56/3 Moo3, Tambol Ao Nang | Amphur Muang, Ao Nang, Krabi Town 81000, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#23 Spa Hotel in Ao Nang
#30 Luxury Hotel in Ao Nang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pavilion Queen's Bay 4*
Number of rooms: 106
Reservation Options:
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Also Known As:
Pavilion Queen`s Bay Hotel Ao Nang
Pavilion Queens Bay Krabi
Pavilion Queens Bay Hotel Krabi
Pavilion Queen's Bay Krabi/Ao Nang

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