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All reviews roti coconut cottage family cottage ao nang beach pond view no alcohol the cottages the cliff shuttle service free shuttle tuk tuk the main road every hour swimming pool mosquito net beach bag perfect stay
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Reviewed November 24, 2014

I chose Ban Sai Nai based on online reviews and was not disappointed. Its located not very far from the Ao Nang beach and the regular shuttle service is great.
Some great and private cottages make for a great stay combined with picturesque view of the mountains from the pool area with a laid back feel to it makes it perfect for a chilled out holiday.
The staff is great and had our room ready by 12 PM.
The breakfast area is very picturesque and idyllic as well. The Radoram Spa nearby is perfect for a nice relaxing experience as well.

Date of stay: November 2014
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
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2  Thank Aurobindo M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rattiya_Soakhao, Guest Relation Representative at Ban Sainai Resort, responded to this reviewResponded November 26, 2014

Dear Our Valued Guest,

Warm greeting from Ban Sainai Resort,

And thank you very much for your kind and positive review on Tripadvisor

Delights all of us at Ban Sainai Resort, your feedback also helps travelers looking for a peaceful vacation choose a place to settle for days.

We have gratefully well noted that we could finally make your stay at your satisfaction, and it was not disappointed. With our private cottage, a picturesque view of mountains from the swimming pool as well as idyllic view of pond at Sai Nai Restaurant, and our staff had given you a pleasant stay.

Since our own spa is still on process of discussion, spa nearby is available for guests to experience several kinds of massages. We were happy knowing that you have had a nice relaxing experience at Radarom Spa nearby.

We were thankful having welcomed you here, and would be very pleased to see you coming back again in the near future.

Enjoy you day, stay happy and have a nice day!

Best regards,
Ms.Rattiya Soakhao and Ban Sainai Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2014

Our family of 2 adults and 2 kids spent 4 nights here and it was a wonderful stay. We took the Coconut Cottage with an extra bed and the room still had ample space for the kids to muck around. The cottage had a spacious verandah that was great for chilling out after a day out.

The landscaping was beautiful and it was very peaceful being surround by all the greenery and nature and away from the bustle of the main Aonang street. The pool was simple but had an awesome view of the limestone cliffs. Breakfast was limited but adequate and the kids had fun looking out for the fish, ducks and giant turtle in the pond next to the restaurant.

What really made the resort memorable were the little extra touches - from the beach bag and beach towels and complementary local crackers provided in the room to the tea light and mosquito coil provided for on the verandah to the pool accessories (floats, ball etc). It's not a luxurious 5 star resort, but these thoughtful gestures made the stay very enjoyable. The staff were also very friendly and helpful, especially Sang who always took time to say hello, and the resort provided free shuttle services to and from the beach (only a 5min ride) which made it very convenient to get around.

Was really glad that we decided to stay here instead of the usual beach front resorts. Would recommend Ban Sainai to anyone heading to Krabi.

Date of stay: November 2014
Trip type: Traveled with family
3  Thank Burps20
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rattiya_Soakhao, Guest Relation Representative at Ban Sainai Resort, responded to this reviewResponded November 25, 2014

Dear Our Valued Guests,

Warm Greeting from Ban Sainai Resort, and big thanks for your beautifully positive reviews.

We are all really happy knowing that your family did enjoy your stay in our Coconut Cottage with a spacious veranda for chilling out, liked the pool that has an awesome view of huge limestone cliff, and your kids had have fun watching our fish, ducks and a giant turtle that will rarely appear to show out.

A delightful moment to hear that you appreciated and carefully paid attention to something in details that we have prepared for our guests like complimentary authentic snack in room, beach bag with towels, mosquito coil in a carved clay pot and pool accessories.

As well as our helpful and friendly staff especially Sang, we were grateful for your mention.

From now, we are looking forward to saying “welcome back” to all of you & Let us wish you a nice day!

Best regards,
Ms.Rattiya Soakhao & Ban Sainai Team

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Reviewed November 20, 2014 via mobile

We stayed here for A few nights on our honeymoon and loved it! It is an easy walk to the beach, shopping and restaurants but is far enough away from the main road that it is quiet and peaceful. The outdoor areas are beautiful and well kept including the pool. Our room was very spacious and clean- we loved the fact that we had our own balcony space- was very nice to sit out and read when it was raining. The food at the restaurant was also amazing and not as expensive as some other resorts we stayed at on our trip. The staff were all friendly and accommodating. I would definitely stay there again!

Date of stay: November 2014
3  Thank kristaliane12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rattiya_Soakhao, Guest Relation Representative at Ban Sainai Resort, responded to this reviewResponded November 22, 2014

Dear Our Valued Guests,

Warm Greeting from everyone at Ban Sainai Resort, and let us say thank you for your kind stay and positive reviews.

It is very delightful to know that you have loved us and enjoyed your honeymoon at Ban Sainai Resort.

It is also nice to note that walking to the beach for shopping and the restaurants is easy, and the resort is quiet and peaceful with beautiful well kept area and swimming pool.

We are very happy that you did enjoy staying in our cottage with private terrace and spending time reading though it was a rainy day.

We will absolutely pass all you lovely reviews to our team including that you also liked the food and the price was also reasonable, and especially our friendly and accommodating staff.

From now, we are excitedly looking forward to welcoming you again in the very near future!
Thank you once again & wish you a beautiful day

Best regards,
Ms.Rattiya Soakhao & Ban Sainai Team

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Reviewed November 19, 2014 via mobile

You cannot have pork because the staff is Muslim. The decor is really basic and lighting quite off. The rooms are large. Close proximity to the main road. Free shuttle to city. Breakfast was quite bad and little choice. Bad value for money. Staff service was ok. I wouldn't go back.

Date of stay: November 2014
4  Thank 68jeanr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rattiya_Soakhao, Guest Relation Representative at Ban Sainai Resort, responded to this reviewResponded November 22, 2014

Dear Our Valued Guests,

Warm Greeting from Ban Sainai Resort, and thank you very much for your kind stay.

We are delighted to note that you liked our large room, and took free shuttle service to the city and that the staff service was okay.

We sincerely apologize for the inconveniences you have been facing while staying with us.
We are sorry that there is no pork available at our resort. We do appreciate your kind understanding on hotel’s policy that pork and alcohol are not available for sales. Our resort is holding a definite credo to welcome all guests, from all nationalities all around the world.

It was quite sad to note that the decor of resort was quite far from your favorite style. At Ban Sainai Resort, we wish all the guests would have experienced the Southern Style Architecture, tranquil location and the well kept garden. We strongly hope that our guests would have felt relaxed and have the mind rested. We might be more suitable for people loving the simplicity and slow life amidst the tropical grounds, limestone cliff and coconut groves.

Regarding to breakfast, we do offer buffet line for self service offering good quality coffee from machine e.g. hot espresso, cappuccino, latte, black coffee, mocha or chocolate are all of your choice. On our buffet line, as usual we offered variety of bread selections & pastries. The cereal selection, fresh fruits, fresh milk, yoghurt, chicken ham & sausage, hot meal e.g. fried rice or fried noodle, hot soups & salad. Apart from that, we do also provide the All You Can Eat Freshly Cooked A La Carte in which you shall feel free to order with our F&B team. As for this, we do have i.e. choices of Thai Style Crepe station (Roti) and pancake, egg selections, rice soup, sandwiches, porridge etc. it is definitely a heartbreaking news to hear that our provided cuisine during breakfast did not suit you at all.

We have also well noted for your comment concerning the off-lighting. Your helpful comments would definitely be brought to our management team for further discussion and consideration for us to be improved as soon as possible.

Though at the moment you would not feel like to come back, we are hopefully wishing to have seen you again at Ban Sainai Resort.

Thank you for your visit & Have a wonderful day further.

Best regards,
Ms.Rattiya Soakhao & Ban Sainai Team

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Reviewed November 19, 2014 via mobile

We have recently just come home from Ao Nang, we really couldn't fault this place. The staff were great, and the resort was out of this world. The view from the pool is really spectacular. There is a frequent shuttle into town, but if you miss this it only coats 100 tbh by Tuk Tuk back to the resort. The room was lovely and I really enjoyed breakfast.

Since we were on a budget, we didn't take their airport service as it was a bit expensive,cheaper services can be purchased in town. This is only a minor point though.

Would certainly stay here again :-)

Date of stay: November 2014
Trip type: Traveled with friends
2  Thank Rebecca S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rattiya_Soakhao, Guest Relation Representative at Ban Sainai Resort, responded to this reviewResponded November 21, 2014

Dear Our Valued Guests,

Greeting from Ban Sainai Resort, and thank you very much for your kind stay.

We all are appreciative for your visit and your lovely compliments i.e. the staff were great, the resort was out of this world and the spectacular view from our swimming pool.

Tuk Tuk shuttle service to the beach is more frequently provided starting from this November, and guests who missed our Tuk Tuk could easily find public one back to the resort at reasonable price.

Also very delighted to know that you loved the room and enjoyed our breakfast.
Regarding to airport transfer service, we are providing the service by a private minivan that is more comfortable for guest than a taxi car especially as a family. A private minivan from the airport does cost higher actually.

If guests prefer to take a taxi car, it is normally always available in Ao Nang area. We could even assist you further just notify us the mode of vehicle you wish to have is a taxi, then we shall contact our reliable outsource company accordingly at the reasonable price.

We are cheerfully knowing that you would certainly come back to stay here again. Please let us have this great chance to say “Welcome Back”

Looking forward to seeing you again & Have a nice day!.

Best regards,
Ms.Rattiya Soakhao & Ban Sainai Team

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