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Ban Sainai Resort Aonang- Thailand
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Reviews (1,743)
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1,082 - 1,087 of 1,743 reviews
Reviewed July 7, 2014

Beautifully landscaped resort, great accommodation and above all - very helpful staff. Pom and the team were just wonderful - they organised our activities with a smile and made us feel very welcome. It was sad to leave as Pom waved us goodbye from the reception desk. I'd highly recommend this resort as it's about a 10min walk from all the action, the pool is huge and accommodation is clean and comfortable. We can't wait to return. Thanks Pom and Ban Sainai team. :))

Stayed: July 2014, traveled as a couple
2  Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hathaitat, Manager at Ban Sainai Resort Aonang- Thailand, responded to this reviewResponded July 8, 2014

Dear David,

Sunny greetings from Ban Sainai Resort Aonang!

It is such a great honor to have you stayed with us throughout the past days.

I had already notified Ms. Pom, our Front Desk supervisor to note for your kind praise and mentioning of her name and the performance, as well as the rest of our team.

Definitely, she had passed on her sincere thanks and Sawasdee Ka to you as well.

Thank you for being here, extending your stay and for liking us and reviewing us so positively.

We really do hope we shall welcome you back in the near future with smiles and great attention to your query.

Warmest Regards,
Ms. Hathaitat Eng-Chuan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2014

We had a great time : the staff was very helpful, as we traveled with two small children, they did everything to make it easy for us. The location is of course superb, what an awesome view combined with quiet surroundings, the perfect way to relax. If we can add two items that can improve : at first we ordered room service and we must say the food looks very, well completely different from the pictures and the taste was also not as it should be. So we decided just to try out the food in their restaurant and there was a big difference, in one word delicious. Another thing was the extra bed we ordered, when it arrived at the room, it didn't look very clean and felt a bit damp. At the end, those were not unsolvable issues so looking forward staying here again next time !

  • Stayed: July 2014, traveled with family
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Review collected in partnership with this hotel
1  Thank ChristopheL65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hathaitat, Manager at Ban Sainai Resort Aonang- Thailand, responded to this reviewResponded July 7, 2014

Dear Our Valued Guests,

Greetings from Ban Sainai Resort Aonang!
And thank you so much for your kind review and comment.

It is such a great honor to have welcomed you and your lovely family to our resort last week.
And thank you for commenting on our helpful and attentive staff.

Anyhow, regarding the comments on the look of the room service menu, we had taken note for this. So far, we are under a stage of inventing the new menu therefore we will definitely follow up on such issue. Thank you for letting us know.

As for the extra bed, during this green season we will do better to get rid of such issue.
We will therefore following up and investigating more on the issue.

As for these inconveniences for you and your family, we are deeply sorry for such matter.

Thank you for not being hesitated to coming back to our property again. Because definitely as you had earlier mentioned, things like that is solvable and we will do our very best.

In any case in the future if you have any chance to travel down south again please feel free to let us know at your convenience at eam@bansainairesort.com or sales@bansainairesort.com.

Delighted to serve you as always!

Warmest Regards,
Ms. Hathaitat Eng-Chuan

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Reviewed June 27, 2014 via mobile

My wife and I stayed at Ban Sainai for 4 nights. The resort is the perfect distance from town, close enough to walk yet far enough to have solitude. It's a beautiful property, very sweet and attentive staff, excellent breakfast, luxurious rooms. No complaints.

  • Stayed: June 2014
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2  Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hathaitat, Manager at Ban Sainai Resort Aonang- Thailand, responded to this reviewResponded June 30, 2014

Dear Our Valued Guests,

Greetings from Ban Sainai Resort Aonang!
We are very much thankful for your kind stay and this 5 star rating review on Tripadvisor.

It is such a great honor to have a chance to deliver friendly & attentive service to our dear guests.

Definitely, your kind praise regarding our beautiful property, sweet & attentive staff members or excellent breakfast had kept us informed that your holiday had been awesome!

We are sincerely hope that one day in the near future we will have a chance to be at your service once again! And until then, please stay healthy & happy!

Warmest Regards,
Ms. Hathaitat Eng-Chuan

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Reviewed June 26, 2014

Ban Sainai is like heaven. We had a small prejiduce when the airport shuttle started to get far away from the sea to the deeper center and rocks afterwards and but when we entered the hotel and see its surrounding , its huge garden and open the room door we fell for the room and loved it a lot. The room was actually was a Deluxe King Room with a jakuzi hottube but the most interesting part was the wooden porch with the view of lagoon and nature. Trees all around, and beautiful singing birds were relaxing. An extraordinary atmosphere which you can never find in a city. Our 3 days stay of our honeymoon was outstanding and we had very sweet memories in Aonang and Ban Sainai. We rent a motorcycle (very nice Honda) for 3 days (220 baht/day) and toured around Aonang and visited Phi Phi Islands via Daily Tours (1000 Baht/person). We experienced the exotic Thai Massage on the Massage Center which we found on the end of the road of Ban Sainai, it was breathtaking. Everytime we came back to our room we felt like home and we never wanted to leave to tell you the truth. The staff was friendly and we especially loved the pool which is surrounded by coconut trees and beautiful high rocks view. The hotel doesn't sell alcoholic drinks which didn't bother us at all, but may be reconsidered.
Thanks for the wonderful experience.

Room Tip: You can prefer Deluxe King Rooms , they are perfect.
  • Stayed: June 2014, traveled as a couple
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1  Thank GURKANIZMIR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hathaitat, Manager at Ban Sainai Resort Aonang- Thailand, responded to this reviewResponded June 26, 2014

Dear Our Valued Guests,

Sunny Greetings to you from Ban Sainai Resort.

It is such a great honor to have you here for your special "Honeymoon" occasion.

Definitely a blessful chance for all of us to be at your service.

For sharing your sweet & memorable experience while spending with Ban Sainai Resort, we are very grateful to be acknowledged for your enjoyment.

Thank you, for commenting that you feel like being at home, and this home feels just like a paradise.

For us all here as hoteliers, the best rewards is to know that our dear guests do enjoy the precious time with us!

In case you have a chance to travel to Krabi, Thailand again. Please do not feel hesitate to let me know any query you may have.

Do not feel shy to drop your email to us at eam@bansainairesort.com, or sales@bansainairesort.com. We are delighted to serve you!


Warmest Regards,
Ms. Hathaitat Eng-Chuan

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Reviewed June 25, 2014

Lovely surroundings. A bit far from the beach but there is transport free of charge. Rooms are clean and spacious and the staff is very good. I was there with family of one kid and it was perfect for us. Our stay was only one day but I wouldn't mind staying some more.

  • Stayed: June 2014
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3  Thank Magnuskrstd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hathaitat, Manager at Ban Sainai Resort Aonang- Thailand, responded to this reviewResponded June 26, 2014

Dear Our Valued Guests,

Greetings from Ban Sainai Resort and thank you for your kind stay and this truly positive review.

Your review had influenced us to strive for the better.

We are sincerely happy to have you here even it is just for a one-night stay.

We do hope next chance you shall stay a little longer, to experience more and to unwind more.

Thank you for your kind support and we do look forwards to welcoming you again!

Warmest Regards,
Ms. Hathaitat Eng-Chuan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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