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“Beatiful Hotel in Krabi”

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Holiday Inn Resort Krabi Ao Nang Beach
Ranked #13 of 108 Hotels in Ao Nang
Certificate of Excellence
Lisbon
Level 5 Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Beatiful Hotel in Krabi”
Reviewed September 1, 2014

Holliday inn is a family hotel in the beautiful town of Krabi. The hotel is very well designed and the swimming polls are very good. The breakfast is good even if usually a bit crowded. The landscape is wonderful. However you need to take a boat to the beautiful beaches where you can swim and become delighted with the view (like Railway beach). After 5m walking you can find amazing and cheap restaurants with original and tasteful Thai food. I definitely will come back to Krabi.

Room Tip: Ask for a superior room
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  • Stayed August 2014, traveled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank JCBE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elyes_Ben_B, General Manager at Holiday Inn Resort Krabi Ao Nang Beach, responded to this review, September 3, 2014
Dear Guest,
Greetings from the sunny Ao Nang beach and hope your trip back home went very well. Thank you for taking the time to share your kind feedback on TripAdvisor.
I really was very pleased to read that you enjoyed your family stay with us. I had shared in details your fabulous comments with all the team. I look forward to welcoming you again on your next visit to Krabi in the near future.

Sincerely,
Elyes Ben Brahim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (402)
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New Delhi, India
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 1, 2014

Day one our room AC was not functional and next day we got upgraded to a suite and that was awesome. Ideal for kids as they have kids club and kids swimming pool. Centrally located and overall good stay

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vishal111333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elyes_Ben_B, General Manager at Holiday Inn Resort Krabi Ao Nang Beach, responded to this review, September 5, 2014
Dear Guest,
Greetings from the sunny Ao Nang beach and hope your trip back home went very well. Thank you for taking the time to share your fantastic feedback on TripAdvisor.
I really was very pleased to read that you enjoyed your stay with us. I have shared in details your fabulous comments with all the team. I look forward to welcoming you again on your next visit to Krabi in the near future.

Sincerely,
Elyes Ben Brahim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 6 Contributor
117 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 523 helpful votes
Reviewed August 31, 2014

I booked a week in this resort for the occasion of my wife's birthday, and decided to 'splash out' (excuse the pun) on a pool-access room. I planned and pre-paid months in advance to ensure that everything went smoothly, and was truly looking forward to our stay in one of the modern and stylish pool-access rooms shown on the Holiday Inn website.

My first impression was disappointment, as the room we were allocated was absolutely nothing like those shown on the website. It was not tastefully decorated in pastel colours as shown on the website, but was smaller and rather dingy with only two walls that were painted and the others were bare grey concrete. The bathroom had the same bare grey concrete walls. The floor of the entire room was cheap laminate flooring.

I later read that the resort has a new wing (the nice pastel-coloured rooms presented on the website) and an old wing (where we had ended up). I notice other reviewers referring to these as the family wing (new) and the couple’s wing (old). However, I have no idea where the distinction lies as, much to my dismay, the pool directly outside my room was regularly full of noisy screaming kids and inflatable toys.

The disappointment didn’t end there, as we soon found out that – contrary to my explicit request upon booking- noisy Chinese kids had been put in the rooms next to ours. On the second night the din from the kids was accompanied by a 400kg Indian man in the room above who liked to move furniture about. This really was the icing on the cake!

Speaking of cake, I had organised a birthday cake for my wife on her big day, which I confirmed (and re-confirmed) with the hotel. This never turned up on the day. I also made the mistake of booking the hotel’s barbecue buffet for our evening meal. This ranks as the worst food I’ve ever had: A tiny selection of dishes, beef kebabs that were chewy and inedible, something that was supposed to be a chicken kebab but became a gritty, paste-like substance in my mouth. Words simply cannot express how gross this was.

Unlike the new rooms, the old rooms don’t have net curtains, meaning that anyone who was walking/swimming outside the room could just gawk in. The only way to ensure privacy was to draw the blackout curtains, which completely defeated the purpose of a poolside room.
Also absent in these old rooms is a floor drain in the bathroom. Pool access plus regular showering after swimming meant that there was often a lot of water with nowhere to go. On several occasions we had water flooding from the bathroom into the bedroom. Luckily the hotel provides plenty of towels!

After our initial disappointment that ALL of our reservation requests had been ignored, we managed to make made the most of our holiday. We used the pool extensively in the morning when the families were out on excursions or when it was too hot for them to come outside.

When the swarms of kids appeared, we went out by tuk-tuk and ate at the local restaurants or the McDonalds/BK in Ao Nang or looked around the gift shops (which all sell the same thing). Ao Nang town is small and ok for a stroll during the day time; But at night there are ugly drag queens and Indians trying to pressure you into going to their restaurants etc which I’ve always hated. I dearly hope that Krabi keeps control over these aspects of its development, and doesn’t become another seedy place like Phuket.

Plus points about the hotel were: The nice swimming pool; But please Holiday Inn, as a global brand,kindly make an ‘adults-only’ pool so we can all enjoy our holiday in our own individual way. We don't all wish to be surrounded by screaming kids day and night.

The bed was comfortable. The air-conditioning was very effective. There was a reasonable selection of English-Language channels on the TV. Breakfast buffet was good.
The staff were friendly and polite, although inter-departmental communication is obviously not a strong point. Ie: ask for a room away from kids: confirmed by reservations staff,ignored by check-in staff. Ask for a cake: confirmed by reservations staff, ignored by f&b. Book a massage: confirmed by front desk, not advised to spa… You get the picture.

Potentially this is a standout hotel in Krabi, If improvements could be made here to cater equally for ALL categories of travellers (couples, retirees etc) and not just to pander to families with kids. After all, professional,high-earning couples in the local region bring repeat business. four-year-old kids do not.

  • Stayed August 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
5 Thank WorldBreeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elyes_Ben_B, General Manager at Holiday Inn Resort Krabi Ao Nang Beach, responded to this review, September 3, 2014
Dear Guest,
Warmest greetings from the Holiday Inn Krabi, Ao Nang Beach.
Thank you for taking the time to share your feedback with us at Tripadvisor.
Thank you for your comments that I have shared in details with all our management team and please rest assured that your feedback has taken our full attention. Our apology on the disconfort you have met, during your stay with. We certainly look forward to welcome you back at our Hotel on your next visit to Krabi.

With best regards,
Elyes Ben Brahim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 31, 2014

Love this hotel. From the moment we arrived we were made to feel very welcome. Room was large and comfortable. On the 4th floor facing the back garden not the pool, so was very quiet. Breakfast was very good as well as the set smorgasbord meal in the evening for 490 baht without drinks. There are, however, many eating places within easy reach from the hotel, all very helpful and food quite good. Shopping is as you would expect with plenty of stalls along the road. We found it easier to take a tuk tuk to McDonalds and then walk back. It was nice to stay somewhere with travelers from all over the world. Only came across two other Aussies the whole 10 days, We will be staying again on our next trip. A special thank you to the lovely Bowie for all her help.

  • Stayed September 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank icb1048
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elyes_Ben_B, General Manager at Holiday Inn Resort Krabi Ao Nang Beach, responded to this review, September 3, 2014
Dear Guest,
Greetings from the sunny Ao Nang beach and hope your trip back home went very well. Thank you for taking the time to share your kind feedback on TripAdvisor.
I really was very pleased to read that you enjoyed your family stay with us. I had shared in details your fabulous comments with all the team. I look forward to welcoming you again on your next visit to Krabi in the near future.

Sincerely,
Elyes Ben Brahim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newbridge, Ireland
Level 6 Contributor
126 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed August 30, 2014

The Holiday Inn Krabi is on the main beach road across from the beach, so is perfectly placed for access to the sea. It is a little away from the main street of the town, but this can be easily accessed in a few minutes by tuk-tuk. Transportation to and from the airport is also very easy.

The hotel itself is modern, clean and well designed, with very good facilities - including some really nice holiday touches like a swim-up bar and ground floor pool rooms with direct access to the swimming pool from the 'balcony'.

As a result, his definitely couldn't be mistaken for a business hotel and has a true resort feel with an open lobby and restaurants. The only downside of this is that the hotel has very few areas, apart from the rooms, that have AC, so be prepared for the full tropical experience.

Hotel staff are extremely helpful - professional but relaxed - with the notable exception of the customer service desk person from the boat tours company, who is the exact opposite. The tour itself was excellent - the boat captain who does all the actual work was really good.

Obviously the tour company isn't directly managed by Holiday Inn but the desk is right in the lobby, and is definitely letting the rest of the hotel down with such poor service.

Don't let this put you off however - this hotel (and the tour) is highly recommended and great value.

  • Stayed April 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank voehn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elyes_Ben_B, General Manager at Holiday Inn Resort Krabi Ao Nang Beach, responded to this review, August 31, 2014
Dear Guest,
Greetings from the sunny Ao Nang beach and hope your trip back home went very well. Thank you for taking the time to share your fantastic feedback on TripAdvisor.
I really was very pleased to read that you enjoyed your stay with us. I have shared in details your fabulous comments with all the team. I look forward to welcoming you again on your next visit to Krabi in the near future.

Sincerely,
Elyes Ben Brahim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 28, 2014 via mobile

Negatives first, don't stay in this hotel if you don't have kids! We had a pool facing room and it was VERY noisy kids were in the pool until all hours,floating toys everywhere forget about a decent swim. Rooms needed an overhaul, tap in basin broken and plug in basin broken as well, could do with a good clean in the bathroom as there was mould in the shower. Went to the barbecue buffet for a meal, not good at all food was awfull ! Positives, not many I'm afraid bed was ok and sun lounges on the patio good, staff were friendly not much more I can say but maybe try somewhere else to stay in Krabi

Stayed August 2014, traveled as a couple
Helpful?
4 Thank Maria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elyes_Ben_B, General Manager at Holiday Inn Resort Krabi Ao Nang Beach, responded to this review, September 3, 2014
Dear Guest,
Warmest greetings from the Holiday Inn Krabi, Ao Nang Beach.
Thank you for taking the time to share your feedback with us at Tripadvisor.
Thank you for your comments that I have shared in details with all our management team and please rest assured that your feedback has taken our full attention. Our apology on the disconfort you have met, during your stay with. We certainly look forward to welcome you back at our Hotel on your next visit to Krabi.

With best regards,
Elyes Ben Brahim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level 5 Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 27, 2014

We stayed at the hotel for three nights during a three week tour of Thailand and we were quite impressed. The hotel is very modern, with two swimming pools (some of the rooms can access the pool from the balcony), gym and kids club. There are loads of sunbeds and two towel stations. Plus, there is a kids pool with cool slides and swings around. In the main pool there is a swim-up bar, which serves very good mojitos and plays music all day.

The room we had was massive with a living room, kitchen, bathroom and two bedrooms. Ideal for a family.

The location is quite good. If you go out and turn right there is an outlet mall for cheap converse, addidas and fruit shakes. If you turn left its a good 15 minute walk towards the main bars and restaurants. After about 5 minutes you will discover street food stalls (opposite police station) and directions for carnivore restaurant (recommended).
The staff are really helpful and keen to please.

Tips:
The hotel concingere is very expensive. If eating in the Divers Inn there is a ticket booth adjacent which is significantly cheaper.
Taxis to the airport can be booked for 600 baht outside and it saves 20 minutes.

I would recommend this hotel to families with children.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank elisecole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elyes_Ben_B, General Manager at Holiday Inn Resort Krabi Ao Nang Beach, responded to this review, August 31, 2014
Dear Guest,
Greetings from the sunny Ao Nang beach and hope your trip back home went very well. Thank you for taking the time to share your kind feedback on TripAdvisor.
I really was very happy to read that you enjoyed your family stay with us. I have proudly shared in details your great comments with all the team. I look forward to welcoming you again on your next visit to Krabi in the near future.

Sincerely,
Elyes Ben Brahim
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Krabi Ao Nang Beach

Property: Holiday Inn Resort Krabi Ao Nang Beach
Address: 123 Moo 3 | Ao Nang Beach, Ao Nang, Krabi Town 81000, Thailand
Phone Number:
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Ao Nang
#6 Spa Hotel in Ao Nang
#6 Family Hotel in Ao Nang
#10 Luxury Hotel in Ao Nang
#11 Romantic Hotel in Ao Nang
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Resort Krabi Ao Nang Beach 4.5*
Number of rooms: 173
Official Description (provided by the hotel):
Holiday Inn Resort Krabi Ao Nang Beach. Krabi's best value resort with a playful sense of tropical fun from waterslides to free-form pools and swim-up bar. Treat yourself in our Spa while your children can be entertained in children's playgrounds and our specially designed kids & teen zones. Everyone can stay connected with FREE WiFi throughout the resort. Enjoy a tropical cocktail at our fun pool bar, dine in our Inn Asia restaurant or just relax at our lobby library. Refresh yourself in our modern-designed rooms with comfortable beds whilst enjoying the view from your balcony offering stunning views of the resort pool or scenic Ao Nang Bay. Whether you are looking for a perfect family gateway with the kids, or are a couple seeking a quite romantic break, or if you are simply looking for a great place to spend a weekend away with your friends. At Holiday Inn Krabi, Ao Nang Beach, we know kids are on holiday too. The Kids' Club is designed to make their stay unforgettable and full of fun during your family vacations in Krabi. Kids' Club is open daily and is a free service to in house guests. Kids will enjoy all the indoor and outdoor activities. The children in our Kids' Club are accompanied by our recreation team. ... more   less 
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Also Known As:
Holiday Inn Resort Krabi Ao Nang Beach

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