Went here with my girlfriend, cousin and her boyfriend for the view / sunset. We booked the day before for 6pm and were told they would pick us up from the hotel at 5:45. Ten past 6 and still no sign so we phoned them. They picked us up and when we got there there was a table booked for 7pm for the same hotel with a similar room number (we just assumed they had got it wrong).
When the waitress finally came to take our order, it took her about 15 minutes (no exaggeration) to write everything down. This was as the sun was going down so we had about 30 seconds left to take photos before the sun disappeared (the whole reason we were there).
When they cleared our table (about half an hour after we were finished our starters) they didn't even take all the plates away together.
Our main course came over an hour after that. Thankfully, we didn't have anywhere to be and were quite content to just sit and chat and have drinks.
To be fair when we did complain the manager came out and apologised and gave us a round of free drinks.
The only saving grace is that the food was quite good, though by no means the best we had on the trip.
To top it all off we got a call from reception at the hotel the next day to say the taxi from the Hiltop was there to pick us up (they'd clearly got the date of our booking wrong).
If you want to see the sunset, get a taxi to the top of the hill and have a nice glass of wine on the hill before going to one of the much better restraunts at the bottom (Carnivore Bubassa).
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.