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Monty_MK
Finland

Good place and location

4.0 of 5 bubblesReviewed Mar 27, 2019via mobile
Very clean spacious rooms, and nice staff. Breakfast was also good with lots of variety. Easy to get around due location right in the center. Otherwise ao nang does not offer much, a tourist trap with more indian food than thai food in the center.
Date of stay: March 2019
Trip type: Traveled as a couple
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TheLResort, Guest Relations Manager at The L Resort Krabi, responded to this review
Responded Mar 28, 2019
Dear Monty_MK

Warm greetings from the L Resort, Krabi.

Many thanks for choosing the L while staying in Ao Nang, and for telling others about us. We are pleased to read that you've enjoyed your time with us and thank you for highlighting our spacious and clean rooms, our breakfast and our indeed unbeatable location.

We hope to be your first choice again, should your travels brings you back to amazing Krabi.

Kind regards

Michel Krummenacher
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews opposite the beach large room pool area restaurants and shops railay beach central location fantastic location long tail boat phi phi pools krabi boats thai nightlife
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Reviewed March 26, 2019 via mobile

We stayed here for a week. The location is great, just opposite the beach. We really loved our stay, the pool area is great and quiet so a great place to relax. We were on top floor and in the night we could here loud music from a nearby bar, but it didnt bother us to much. The room was clean but when we arrived there were ants roaming free in the room. Houskeeping came and poisoned them and got rid of most of them. Breakfast was really good, but they need to boost up the pancake recipe, it didnt taste of anything. So all in all we were happy with our stay, the ants aside.

Date of stay: March 2019
Trip type: Traveled as a couple
Thank Gunnar J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLResort, Guest Relations Manager at The L Resort Krabi, responded to this reviewResponded March 26, 2019

Dear Gunnar J

Warm greetings from the L Resort, Krabi.

Many thanks for your recent stay and for having shared your thought with the traveller community here on TripAdvisor. It's good to read, that you have enjoyed so many things while staying with us. Your feedback is highly appreciated, and we will discuss the few issues that you have mentioned with the concerned departments.

Once again, thank you for recommending us, and we can't wait to welcoming you back for more...

Kind regards

Michel Krummenacher

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2019

Loved the spacious rooms and gracious staff! Travelled with a toddler who had a wonderful time at the swimming pool too. Hotel location is convenient for shopping and food. Ticket booth for longtail boat to Railay Beach just opposite the hotel. Left behind a personal item in the room when checking out and only realised when my family and I were at the airport leaving Krabi. Contacted the hotel and the staff not only found the item but also made arrangements for the item to be sent back to us by mail. We are humbled by the kindness and would like to say THANK YOU to everyone at The L Resort Krabi.

Date of stay: March 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank iKansalji
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLResort, Guest Relations Manager at The L Resort Krabi, responded to this reviewResponded March 26, 2019

Dear Culture13959087593

Warm greetings from the L Resort, Krabi.

Many thanks for having shared this wonderful review here on TripAdvisor. We are delighted to read that your stay with us was a memorable one. Your kind words about our gracious and helpful staff is making us proud and i will make sure that they all read your kind compliments.

We can't wait to welcoming you back for another awesome L experience.

On behalf of the entire team, here at the L, i wish you all the best.

Yours sincerely

Michel Krummenacher

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 22, 2019 via mobile

On a positive note, we had a swim up room which was lovely. The hotel is worse than a basic Travelodge hotel. The walls are so thin. The first night the couple next door had a row for an hour and we could hear every word and couldn’t sleep. Another night we could hear someone snoring the whole night. Never experienced such thin walls ever. There was no information about the hotel, facilities, location or anything in the room. The notice by reception for the weather forecast was out of date. The staff were non-plussed about everything. The breakfast was just ok. Staff not bothered either. No interaction from any staff. When we checked out, the receptionist never said anything but was making a couple of phone calls. I had to ask was anything wrong. Only then did she explain she was getting the housekeeping to check the room. She didn’t ask if we had a good time. Nothing. Staff clearly need training to give their customers a ‘feel good’ factor. Advise anyone who has to go to this tourist resort to look for another hotel if you would like to sleep,

Date of stay: March 2019
Trip type: Traveled as a couple
1  Thank adabournemouth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLResort, Guest Relations Manager at The L Resort Krabi, responded to this reviewResponded March 23, 2019

Dear adabournemouth

Warm greetings from the L Resort, Krabi.

Thank you for staying with us and for your feedback, and I am sorry we disappointed you during your recent stay, and to read, that your neighbours were noisy. Our staff is highly praised for their services and hospitality throughout many reviews. I'm sad to read that they failed to do so when you checked out.

Yours sincerely

Michel Krummenacher

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2019

What a wonderful hotel, right in the centre of Krabi, yet so calm and peaceful. Lovely clean and friendly hotel close to the hustle and bustle, yet so relaxing and quiet.
Staff were lovely and friendly, and the breakfast more than ample. Thank you for a wonderful holiday.

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank pops433
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLResort, Guest Relations Manager at The L Resort Krabi, responded to this reviewResponded March 13, 2019


Dear pops433


Thank you for giving us such a wonderful review here on TripAdvisor. Our team works hard to ensure a smooth stay for all our guests, and your kind words keeps us all motivated.

Thank you for rewarding us with the maximum rating and for recommending us.

The team and i would be thrilled to welcome you back in the not too distant future.

With kind regards

Michel Krummenacher

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Reviewed March 10, 2019 via mobile

This hotel is such a surprise, it’s in the middle of Ao Nang chaos, however step inside and it transforms your holiday into an idyllic, tranquil paradise.
We had a pool access room, well worth the extra bhatt. Staff really helpful and friendly. Thank you

Date of stay: March 2019
Trip type: Traveled as a couple
1  Thank TB4C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLResort, Guest Relations Manager at The L Resort Krabi, responded to this reviewResponded March 13, 2019

Dear TB4C

Warm greetings from the L Resort, Krabi.

Thank you very much for choosing the L Resort for your recent holiday in Krabi, and for having taken the time to tell others about us. Our indeed amazing location is praised throughout many reviews, thank for highlighting it. Your kind words about our courteous staff is well received and highly appreciated.

Once again, thank you for your valuable feedback and for recommending us.

Kind regards

Michel Krummenacher

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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