I stayed here with my wife and 2 kids (ages 13 and 10) for 6 nights in early april. Having read the "Terrible! I hated it!" review right before we left, saying that I was very concerned is an understatement. I am pleased to say that my experience was far different.
The resort is located right across the main street in Ao Nang from one of the two primary spots to catch boats for transport to the magnificent outer islands. It is walking distance to dozens of bars and restaurants, and all types of stores. It is right in the middle of the action. I heard many people that were staying out of town (the Ritz, the Sheraton, the Soffitel and others) complain that they quickly got sick of going back and forth from their isolated hotel to the fun of Ao Nang. I loved the location.
The entrance to the resort is open air. It is a huge open courtyard with no doors. It is modern, clean and welcoming.
Check in was quick and friendly. In fact, I found everyone who worked there to be extremely friendly. They rushed to greet my family at every opportunity. On the other hand, there is not a concierge, and I did not find many of the front desk people to be sufficiently knowledgable. If a resort is going to forego a formal concierge or tour office, their people should be better informed.
A prior reviewer denigrated the breakfast buffet as lacking in choices. That is clearly subjective because from any reasonable objective standard, there was a plethora of options, including made to order omelets, eggs, pancakes, different potatoes every day, hot meats, cold meats, fried rice, stir fries, various fruits, juices, teas and coffee, breads, yogurt - I could go on and on.
We stayed in an ocean-view "larger" room. It had a large master bedroom with king size bed and a wall mounted flat screen tv, and a separate air conditioner, and separate door to the bathroom. It did not have a closet or any storage in the master, which was annoying. The main room had a futon, which folded out into a nice bed, and they brought in a roll away bed as well. The mattress on the roll away was laughably thin. This room had its own large flat screen television as well. There was a kitchen area, but no sink, which was wierd. It was also a bit annoying to be right across the street from the ocean in a tropical environment and the windows did not open. But our biggest criticism is the bathroom. The shower and bath were great in design, but the sink area was all sink - a huge rectangular thing, and there was far too little room for bathroom stuff. My wife and daughter were frustrated by this daily. But the biggest problem was the total lack of water pressure and minimal hot water. The hotter you want the water, the lower the shower pressure. Taking a truly "hot" shower results in just a few drips of water. This needs to be remedied immediately if this resort wants any shot at moving up in the rankings.
The room came with a complementary I-Pad, with free Internet, which was awesome. This is a great touch, and we used it to plan our daily activities everyday.
The room was cleaned at least once a day, and it was always made up by the time that we returned from our morning activity. I have not one compliant about the housekeeping.
A prior reviewer also called the pool "small". Maybe it is small compared to the Atlantic Ocean, but when compared to a typical pool in a modest sized resort, it is way above average. There is a bar area, plenty of lounge chairs and umbrellas, and three, yes three, different water features. Granted, it is not like the Four Seasons, but for a smallish resort in town for about 250/night, it is better than good. Towels tended to be in short supply, but other than that, the pool area is good. If you are a pool person, have no fear.
We do have one big complaint. While at the pool, there was a thailand wide tsunami warning. We walked into the lobby and were told to grab what we could and head to "high ground". I grabbed our passports and some other stuff, and headed back to the lobby where we were escorted to the very back of the resort. After we got there, no one from the resort could be seen. Nobody knew what to do so about a dozen of us (including a pregnant woman and a three year old) climbed up the mountain behind the resort, where we sat in the brush for several hours, enduring a storm so heavy that it knocked out power to the entire city. Hours later, we slid on our butts down the muddy mountain, and eventually made it back to the hotel. This advice was extremely poor. There is a well marked tsunami evacuation route using the roads which would worked much better. Instead of sitting in the dirt we could have sat in a restaurant or bar enjoying a cocktail (at least until the lights went out) rather than risking my family's safety by climbing a mountain.
But all in all, I like the hotel, really like the staff, and love Ao Nang/Krabi.
The L Resort still has work to do. But I would not hesitate to stay here again. If you chose to stay in Ao Nang as opposed to an outward resort, I encourage you to give the very reasonably priced L Resort a try. Hopefully they will figure out the bathroom water issue before you go!
- Official Description (provided by the hotel):
- The L Resort Krabi completly renovated and reopened in december 2015 is located in the Ao Nang Beach area of Krabi right in the middle of the town's main promenade with its restaurants, bars and shops. The beautiful beach of Ao Nang is also just in front of the hotel. This lifestyle property includes newly built superior rooms, deluxe rooms and suites. Our rooms are equipped with all superior amenities such as 43" LED TVs, Air-condition, Coffee Machine, Complimentary Wireless Internet Service, Safe,fridge and many more.We provide a personal iPad in every room, which enables our guests to order all days room service, Excursion booking, and many other services required. The hotel offers an outdoor pool with drinking quality water, as well as culinary highlight with its Thai-Swiss Restaurant " Wanna's Place Restaurant " offers breakfast in a buffet style and all days dining with Chef Recommendation " Speciality on Hot Stone " The L Resort with its style and unique experience will raise your expectations for future hotel to stay. ... more less
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- Also Known As:
- The l Resort Krabi Hotel Ao Nang
- Wannas Place Andaman Sunset Hotel
- The L Resort Krabi Ao Nang