Stayed for 4 nights in early January.
We were looking around for a hotel to stay in ao nang centre and was impressed by the colonial style building of the tipa hotel.
We asked to see a room but could not as it was full and then asked if we could use thier Internet to book the hotel there and then for which we were charged to do so!!! Not a great customer service start.
We checked in and discovered by mistake we had booked 5 nights online when we only needed 4[ but had not paid up front) we asked if we could amend this which they said they could not.....even though the likelihood is that they would have resold our room for the 5th night......not a good customer service second experience.
We had to wait for our room, a bungalow, which was expected and no problem,
We were then taken up to our bungalow via a golf style buggy and when I say up I mean up a steep hill( not good for people with walking difficulties).
The bungalow upon entering was like a sauna so we turned the air con on waited for it to cool down to normal temperature....and waited....and waited.....and waited some more.....!
The room was ok, pretty basic with no natural light which gave a dark and dingy feel more than a cozy feel.
The bathroom was small with no light at all.
My wife used the bathroom and was surprised to experience insects falling on her head from the ceiling.
Upon investigation we discovered these to be live MAGGOTS.......
We then called reception who to be fair to them sent two staff up straight away.
The staff member then took a torch to look into the roof of the bungalow....now I am no CSI expert but I can only presume he was looking for something which had passed away recently....!!
More and more staff members were now coming up to investigate our infestation......
Again to be fair to the hotel they relocated us to a normal room which was like entering a different world.....spacious, cool, clean in a marriott hotel style design.
The pool area was fine but beds were reserved pretty quickly and then some not used throughout the day as in the norm these days.
Breakfast was the best we had experienced on this trip with everything you would expect including fantastic strawberry yoghurt.
Meals wise the lunch in the hotel was very good and not overpriced,
Outside for the b est massaman curry try the adeptly named massaman restaurant up the road from the hotel.
Wifi worked fine in the reception area but intermittently in the rooms.
Staff wise were friendly enough,they seemed to be in abundance with none looking overly busy which I would include reception.
Would I return or recommend this hotel....well customer service wise they need to show more flexibility as first impressions are so important and I would most definitely not recommend the standard bungalow because of our experience.
- Official Description (provided by the hotel):
- Relax amidst the beautiful lush greenery and peaceful atmosphere at Krabi Tipa Resort located just a 5 minute walk from the stunning beachfront. Our location is very convenient with shops, fast food outlets, spas, coffee shops, bars and of course the azure Andaman Sea all on your doorstep!Our elegant Colonial style hotel in Ao Nang has a spacious and breezy and lobby and offers a variety of accommodations from modern rooms to charming bungalows nestled amongst tropical gardens and the forested hillside. Enjoy hours of relaxation at our free-form outdoor pool, dine on delicious local and international cuisine and treat yourself to a soothing massage during your stay.Children will love the play area and pool and we offer babysitting services so parents can enjoy a romantic evening out exploring the local nightlife and restaurants. Our friendly staff are at your service and look forward to meeting you soon! Our resort has a choice of rooms to suit your unique travel style. Authentic and charming Thai bungalows and teak wood houses are spread throughout the spacious gardens offering a natural setting for your stay, a rare find in such a convenient beachfront location. Alternatively our Colonial buildings are home to more contemporary style rooms with plenty of modern touches and some spectacular views. The rustic BUNGALOWS at our Aonang beach resort are full of character and charm and are ideal for guests travelling on a budget. With a total of 32sqm of living space guests can relax on the large shady balcony and take in the views of nature all around or retreat inside to enjoy the cosy ambiance and to browse the international channels on the television. The bathroom has an exotic outdoor feeling with an open roof and refreshing shower. The 37sqm DELUXE ROOMS are newly renovated and tastefully designed with calming contemporary colours and the latest fashion furnishings. These stylish rooms at our Krabi resort hotel are located in small low-rise buildings positioned upon the hillside overlooking the tropical gardens with some enjoying partial sea views. Take a moment to enjoy the sights and sounds of nature with a cup coffee on the balcony, and unwind on the sofa or comfortable bed while watching a movie. Escape to the hilltops and stay in our delightful TEAK BUNGALOW and relaxing stay. The individual bungalows are positioned to offer great views and privacy for guests, tucked away in the rainforest gardens at our Thai hotel Krabi. The 42sqm bungalow has a large breezy balcony and beautifully detailed teak wood interiors featuring a modern bathroom with shower. The GRAND DELUXE is spacious and inviting and the perfect Ao Nang accommodation for a romantic holiday. The furnished balcony reveals lush green views of the resort gardens and the stunning limestone mountains from the upper floors. The 46sqm room has a king-size bed and a large daybed for lounging and added modern amenities such as complimentary Wi-Fi and a DVD player. The large contemporary bathroom has a rainfall shower and a window overlooking the room. The delightful FAMILY SUITE is located in our Colonial style building close to the forested mountain and is convenient to access the swimming pool and breakfast restaurant. The spacious room at our family hotel has a homely ambiance designed in contemporary style with modern furnishings and includes tea and coffee making facility plus a television and DVD player for entertainment. The master bedroom has a king-size bed and daybed and access to a large balcony with seating to relax and admire the wonderful mountain and tropical garden views. The second bedroom has a queen bed and daybed with plenty of storage space. The Family Suite at our Krabi resort Ao Nang has a good size bathroom with a shower and complimentary toiletries. At Krabi Tipa Resort we want you to get the most from your holiday in Aonang and so we offer a range of facilities and services for you to enjoy. Splash around in our outdoor swimming pool, let your children play in our garden playground while you enjoy a fresh coffee from our café. Pamper yourself with a poolside massage and take time to simply relax in our beautiful and breezy lobby. Our staff are on hand 24 hours a day with a smile to make your stay with us a happy and memorable one! The Sea, the sand and the sun awaits you here! ... more less
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- Also Known As:
- Tipa Hotel Ao Nang
- Tipa Hotel Krabi
- Krabi Tipa Resort Ao Nang