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“Good stop over option, not VIP.” 3 of 5 bubbles
Review of Neptune's Guesthouse

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Neptune's Guesthouse
Ranked #32 of 122 Ao Nang B&B and Inns
London, United Kingdom
Level Contributor
95 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Good stop over option, not VIP.”
3 of 5 bubbles Reviewed November 15, 2013

Stayed here for 1 night, en route elsewhere.

It's clean and the manager/ owner at front desk is exceptionally helpful. A/C was a real bonus and many of the TV channels worked which was a first for our travels!

Location is a bit out the way. There is a 7/11, but it's a good 20-25 minute walk to the main strip/ beach area. Good breakfast place, right opposite front door.

It's absolutely fine for a night, but think labelling it as 'VIP' is a ploy to lure you in, don't set your expectations too high.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LettsieLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 reviews from our community

Traveler rating
    30
    23
    10
    2
    5
See reviews for
5
21
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1
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 16, 2013 via mobile

Planned to stay 3 days and I end up staying one week! The hotel was clean and lovely, with a spacious room with aircon and Tv. The location is good, you got two 7elevens just 1minute walking from the hotel, and the beach is 15 min walking. Jose, the owner of the hotel was great, providing us with motorbikes and all the tours we wanted with much cheaper prices than the local agencies. Looking fordward to visit you again Ao Nang VIP Hotel and Jose!

Stayed September 2013, traveled as a couple
Helpful?
Thank Jose C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
4 reviews
5 of 5 bubbles Reviewed September 29, 2013 via mobile

The hotel is in a great location on the main road, plenty of shops, supermarket, market and places to eat close by, the beach is a 15 min walk, if you feel lazy you can ask the friendly owner to arrange a motorbike hire for a cheap price from a reliable company, they come straight away.
The rooms are good, all with fridge, kettle, a/c, tv, shower, etc.. Mine had a balcony with a great view.. The room was clean and tidy. No complaints at all.
If you feel lazy and fancy a night in you can also hire a dvd and choose from a big collection of dvds.
The owner is friendly and very helpful, will help you get whatever tour you want sorted..and has plenty of knowledge of the area where to eat, etc..
Definitely recommend it, and will be back there next year!!

Stayed September 2013, traveled solo
Helpful?
Thank Ben W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed September 7, 2013 via mobile

Checked in 5 days ago and I must say that this budget place is a great find! Rooms are very clean and bright and big enough for 2 adults. Owner Jose is very friendly, helpful and informative. They offer day trips to islands with much better discount then the shops along the beach. Surrounding area has lots of cheap eateries and 2 7-eleven shops. There is even a small fruit market nearby. Getting to the beach is a slow 20 mins walk, but it's a nice walk. I love it here at Ao Nang and will surely be back at VIP hotel next season.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Seeker24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed August 25, 2013

All staff were very helpful and friendly. Room was clean and ensuite was nice. Worth the money. Beach is about a 15-20 minute walk away, not to bad of a walk, alot to see along the way! Overall very happy :)

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Katiebenj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
1 of 5 bubbles Reviewed June 27, 2013

On arrival, we were told by a spanish guy in charge that the room we booked was unavailable, he seemed friendly but he didn't apologise and blamed Agoda for the mistake. The room we got was smaller but was ok. 10 mins in the air con started pouring water out all over our luggage and the floor. I got the guy, again he didn't apologise cursing his bad luck and he relocated us to the room above - 2 single beds pushed together. I (nicely) stated that we booked a double bed and he said there were no other double rooms available, but promised us we could have a double room for our next night. We went down to reception the next morning and were told by a thai woman that the room we were promised had been booked. Put simply we were lied to. We came back after lunch around 12 and were amazed to find no one at reception, with a note saying they would be back at 5. I complained to the Spanish guy later that evening (again nicely - anger is not in my nature) but he became very defensive and rude, accusing me of being "a typical tourist wanting everything for free" (I had asked for the dvd player for all of the inconvenience). He refused to take any responsibility for his hotel's poor organisation and maintenance.
Both twin and double rooms were cramped, the beds as hard as concrete, the toilets were positioned inconveniently under the shower unit and the TV signal was bad - on every channel on both TVs.
Most of what you read in the description is misleading or simply not true. The beach is half an hour walk away, the bars/markets/shops etc 20mins - hardly convenient. The DVDs are complimentary but not the DVD player, and there was simply no breakfast service at all! There is no bar, no coffee shop, no restaurant and no garden (unless you count the alley around the back). There is also a rooster next door that will wake you up early. We found a lovely spacious peaceful hotel afterwards in town just 2 minutes from the beach, for a better price. Don't waste your money here, you will find so much better.

  • Stayed June 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank crazyhairyjoker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
joseluiskik, Manager at Neptune's Guesthouse, responded to this review, January 10, 2014
i make a discount to you
i did all i could to make you feel happy
i think there is something wrong with your personality even your girlfriend
was embarrass about your beehive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed May 27, 2013

We found this place while looking through TA. I was attracted by the fact that the owner is British. Yes silly I know, but it appealed to me that I would be able to ask questions and have them answered in a straight forward honest way. Terry did just that.

VIP is a budget guest house with 5 star service. The room is a great deal, clean and tidy. When we arrived I mentioned I’d like to rent a motorcycle and in 5 minutes Terry had the bike shop deliver a bike at a great price. In fact Terry and his wife seem to be able to get the best prices on all the local trips. We booked everything through them and got really big discounts, even on our mini bus out of Ao Nung. Terry is a world of information on everything around that part of Thailand, that alone was worth the price of the room.

The location is far enough up from the beach to be away from all the noise, and we loved coming back to a nice quiet place where you can sleep! I'd recommend getting a bike as it makes it so easy to run around both Ao Nang and over to Krabi in an instant.

thanks again Terry for a lovely stay and sorry took so long to write this.
Roger

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nick147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Neptune's Guesthouse

Property: Neptune's Guesthouse
Address: 470/2 Moo 2, Ao Nang, Krabi Town 81000, Thailand (Formerly Ao Nang VIP Hotel)
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #32 of 122 B&Bs / Inns in Ao Nang
Price Range (Based on Average Rates): $
Number of rooms: 10
Reservation Options:
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Also Known As:
Neptune's Guesthouse Krabi/Ao Nang

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