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“Don't know how it compares but we liked it”

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Centara Anda Dhevi Resort and Spa
Ranked #6 of 107 Hotels in Ao Nang
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Don't know how it compares but we liked it”
Reviewed May 23, 2014

The hotel is a compact but well maintained property that is well located close to both the main beaches and tourist strips.

Check in and check out were a breeze and the reception staff was competent and friendly.

The rooms were clean and spacious and ours came with a view of the pool. As we were out most of the day we cannot comment on the noise from the pool but while we were in the room we did not face any issues in terms of noise levels.

Given the compact size (seemed standard across most of the hotels we did see) there is not much in terms of activity for slightly older children although our 8 year old enjoyed the pool and the slide.

The breakfast was pretty standard and we did feel it was a bit limited in terms of variety and quality.

There were a couple of small issues with the childrens activity center and the room not being made up on time. On one occassion I was in the lobby about 6:30 am and the reception area was empty and no one was answering the phones.

There is a 7-11 just across the road and bikes can be rented from a number of shops right across from the hotel. Going round the corner to the main strip will give you better deals on currency exchange as well as bike rentals.

If you are not going to be spending too much time in the room there might be better budget options equally well located but with a young child we felt more secure and comfortable in this hotel.

We found Ao Nang to be the better beach and would recommend you spend a majority of your time there.

The lady at the shop Swiss Chalet just across the hotel gave us the best rates for all our excursions but there are lots of little shops offering the same services so go ahead and compare.

Room Tip: Haven't checked the other options but the pool view rooms were nice.
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rahim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this review, May 24, 2014
Dear Rahim P,

Thank you for stopping by here and sharing your experience.

I am very pleased to learn that you and your family had a pleasant stay with us, and that you liked it. Your comment regarding reception has not been unnoticed and has been taken up with our team.

We do hope that we will have the chance to welcome you back soon again for another well deserved holiday of yours.

Until we meet again we send our best wishes to incredible Mumbai, India.

Warm regards,

Sven Walter
General Manager - Centara Anda Dhevi Resort & Spa Krabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,917 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (435)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
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English first
Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 21, 2014 via mobile

I think this is an average place to stay quite compact, whilst the staff were nice enough there was a real language barrier. We were not able to get into our room from the start. It took several attempts to communicate this and many trips down to reception. It may be a great place to stay for some but we didn't have that experience. From the door not opening to no batteries in the remote control to them repeatedly leaving us three towels when there were four of us in the room. There was no attention to detail. The beach was close enough but filthy. Empty glass bottles and tin cans with the serrated lids lying around. Not my cup of tea. Not somewhere I would go to again in a hurry.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Babymuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this review, May 21, 2014
Dear Babymuma,

Thank you for sharing your feedback with us.

With concern I read your technical hassle with the door as well as the missing pool towel, and I would like to apologies for that. This has been taken up with the respective head of departments to avoid any reoccurrence in the future.

It is our everyday goal to ensure the wellbeing of our guest, and it looks in your case we failed that I regret.

Warm regards,

Sven Walter
General Manager - Centara Anda Dhevi Resort & Spa Krabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 20, 2014 via mobile

We had a memorable stay here last Jan. The staff were amazing and courteous, the hotel and it's facilities were great. We had a pool access room which was loved by the kids. The pool with its slide was a big hit with them and we generally had a great time... The location too is good.

Stayed January 2014
Helpful?
1 Thank sierrabrave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this review, May 21, 2014
Dear sierrabrave,

Thank you very much for sharing your "amazing stay" with us. Knowing that you and your family had such an enjoyable time with us, serves as a great motivation to all of us.

We all look forward to the opportunity to welcome you back again, hopefully not too long from now. Until then "khob khun krub" and best wishes to incredible New Delhi, India.

Warm regards,

Sven Walter
General Manager - Centara Anda Dhevi Resort & Spa Krabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yangon (Rangoon), Myanmar
Level Contributor
196 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed May 19, 2014

Just back from 2 nights at the centara anda dhevi and whilst it doesnt hit the highs of some of their other properties (admittedly neither does the bill though!) it was a very enjoyable stay. The rooms are a good size, nicely decorated and the beds are comfy but i was surprised we had no bathrobes and had to phone for them to reception. Also as 3 people in one room it would have been nice to increase the amount of toiletries although they were replenished when needed. Breakfast was a bit hit and miss (burger cheese!) but the egg station was great (as was the chef) and the staff were very friendly and helpful which is far more important - especially pre coffee! The bartender was excellent and we were very well looked after when we practically camped out in the lobby on our last morning as we had somewhat over indulged the night before. The hotel is not by the beach but is in a great location, near to restaurants, shops and the beach is less than 10 minutes away. Overall this was a nice hotel and i am glad i chose it for our holiday

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cit-du-monde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this review, May 21, 2014
Dear Cit-du-monde,

Nice to hear back from you, and thank you for your wonderful review. I am very pleased to learn that you have thoroughly enjoyed your stay with us, and the team is thrilled by our comments. In particular our bar team and the kitchen team.

Since you are just a "stone throw away" from us we all hope to have you soon back again, for another well deserved "break" of yours.

Warm regards,

Sven Walter
General Manager - Centara Anda Dhevi Resort & Spa Krabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 17, 2014 via mobile

-We stayed last May 11-16 2014
-All of the staff were very friendly
-Breakfast was good
-Very nice pool
-Beautiful ambience
-Very clean rooms
-15 minutes walk to the beach , anyway if you book tours they will pick you up at the hotel lobby.
-Excellent customer service
-Will definitely come back

Best hotel experience ever.

Stayed May 2014, traveled as a couple
Helpful?
7 Thank arcticmonkey_1901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this review, May 17, 2014
Dear arcticmonkey_1901,

We thank you so much for sharing your feedback with us. The entire staff is very pleased by your comment, and I am glad to learn that you had such a pleasant stay with us.

Do let us know when you schedule your next visit with us. Until then we send our very best wishes to wonderful Singapore.

Warm regards,

Sven Walter
General Manager - Centara Anda Dhevi Resort & Spa Krabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
104 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed May 11, 2014

I've stayed at my fair share of hotels but I've never i) been shown to my room by the receptionist or ii) received a letter thanking us for choosing to stay there. Contrary to other reviews, the breakfast spread was decent (although only slight variations from day to day). Although located slightly further from the 'noise' of the main shopping area, it was nonetheless convenient as it was only a five minute stroll away.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jillyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this review, May 12, 2014
Dear kablooi,

Nice to hear back from you and thank you for sharing your feedback with us. I am so glad to learn that you have had a pleasant stay with us, appreciating our breakfast, or the convenient location.

It is our hope to have the chance to welcome you back soon again. Until then "khob khun krub" and best wishes to great Kuala Lumpur, Malaysia.

Warm regards,

Sven Walter
General Manager - Centara Anda Dhevi Resort & Spa Krabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 9, 2014

This was our first time to Krabi for me and my husband and like many, we too searched around for the best hotel that suited our needs. Centara far exceeded our expectations and we had a fabulous stay!

Check-in was very straigh forward. Maria at the reception was awesome!! She showed us the facilities and then took us to our room. She even called us about 10 mins later to check if everything was ok. She realized we were newbies to the town and gave us some helpful tips. We've stayed in four and five star hotels but never had this type of personal treatment.

Very sizable room - clean and neat. We had a king bed and also bathroom with walk-in shower and a big bath tub. The pool side rooms looked great too, with the ground floor rooms that have steps to the pool. Pool was good, has a pool bar, jazuzzi and a hoop to throw balls. We only used the pool once since we were mostly out checking out the beatiful islands and doing activities.

The hotel also provided beach towels and mats which was great. The staff at the reception area were most helpful with idenifying the tour groups, so in the morning when we came down for the tour we just told the name of the tour to the staff and they showed us when the tours arrived to pick us up.

In terms of accessability, the hotel is just 1-2mins walk from the main road on Ao Nang beach. The beach is about 3-5mins walk. There are bike rentals and tour guides and massage parlous just opposite the hotel and along the Ao Nang beach strech. We booked all our tours after we checked-in, just walked outside, checked a few and then booked in one place where we felt comfortable and the lady was helpful.

In-room dining was great, although slighly expensive compared to the restaurants. Comfort of eating in, after a long day in the sun was what we needed and qualify of servise was impaccable. We were always on the move so whenever we got back to the room, we relaxed in the room, ate and planned out next trip out so the hotel worked for us.

We also checked out the spa on the last day. Again, it was pretty awesome. Me and my husband an organic facial. Rose and Neuwan (not sure if I got her name correctly) did a exceptional job.

Overall we had a great stay. So happy that we booked with Centara and would highly recommend it! Thanks to the staff for an exceptional service!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Shanthi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this review, May 10, 2014
Dear Shanthi P,

Knowing that you had such a fabulous stay with us is the greatest reward to our team, and thank you for sharing it. I am very pleased learn that you had throughout a pleasant stay at our property, able to enjoy our facilities, the beautiful surrounding of Krabi, and appreciating our friendly staff. Maria is thrilled by your comments, as well as our Spa therapist's Khun Rose and Khun Nuan.

Knowing that you are just "around the corner" it is my hope, that we will be able to welcome you back soon again. Until then our best wishes go to Singapore.

Warm regards,

Sven Walter
General Manager - Centara Anda Dhevi Resort & Spa Krabi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centara Anda Dhevi Resort and Spa

Property: Centara Anda Dhevi Resort and Spa
Address: 182 Moo 3 Tambol Ao-Nang, Muang, Ao Nang, Krabi Town 81180, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Ao Nang
#3 Spa Hotel in Ao Nang
#5 Luxury Hotel in Ao Nang
#6 Romantic Hotel in Ao Nang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Centara Anda Dhevi Resort and Spa 4*
Number of rooms: 135
Official Description (provided by the hotel):
Located in the Noparatthara area, west of Ao Nang and within easy reach of the soft sands of Nopparathara and Ao Nang Beach, Centara Anda Dhevi Resort & Spa Krabi presents a great holiday base with an intimate setting. Along with opportunities to kick-back or enjoy family fun and a warm, attentive service, the resort offers different accommodation styles that include pool access rooms and family suites. Krabi International Airport is a 45-minute drive away from the resort. ... more   less 
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Also Known As:
Centara Anda Dhevi Hotel Ao Nang
Centara Anda Dhevi Resort And Spa Krabi/Ao Nang

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