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“Great Hotel needs better WiFi connection”

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Centara Anda Dhevi Resort and Spa
Ranked #9 of 111 Hotels in Ao Nang
Certificate of Excellence
Reviewed February 18, 2014

I stayed 15 days at Centara and it is a very good hotel with a good location. Service is great. The crew very kind and speaking english. Pool area is nice. The gym is ok! Rooms are clean and great. The only problem was the WiFi connection and that the housekeeping that once knocked at our door when we had the don't disturb sign on the door. The Wifi speed in the lobby and pool area is ok for thailand! but in the room was it just horrible! And you have to log in all the time where ever you are which is very annoying. It should be just one log in or if they must for at least 1 hour. not every 5 minutes of idle. In general... Great Hotel and I would stay there again...may be in other rooms was the WiFi good :S

Room Tip: Choose a room with balcony twards the pool. Uppstairs if you don't want to hear kids scream in t...
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  • Stayed: February 2014, traveled as a couple
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Thank RobinLeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this reviewResponded February 18, 2014

Dear RobinLeo,

Great to hear back from you and thank you for sharing your experience with us. I am pleased to learn that you enjoyed your stay with us, the fact that our rooms are clean, the gym, the pool area, and the overall. Your comment regarding internet connection has not been unnoticed and we do review this matter, as the demand is constantly increasing.

It is my hope that we will have you back soon again for another, well deserved holiday of yours. Until we meet again we send our best wishes across and "khob khun krub".

Warm regards,

Sven Walter
General Manager - Centara Anda Dhevi

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1,344 - 1,350 of 2,083 reviews

Reviewed February 17, 2014

The welcome at the hotel was very friendly. The parking was offered for free. The only negative point during check-in was, that the room was given us only at 2pm even it was cleaned up and ready at the time of our arrival.

The room was very clean and well equiped with what you expect from a 4*-hotel. The 2 queen beds were slightly hard but we made this experience in other hotels during our trip. The balcony is nice and offers a view to the pool. The bathroom had separate shower and bath. The location is ok, around 8 minutes walk from the Ao Nang promenade.

Free internet access was very fast and reliable.
The breakfast area is nice surrounded by water and from a high quality.

Service was very good and courteous. For example the helped immediately when we had a technical problem with our rented car.

  • Stayed: February 2014, traveled with family
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Thank lexli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this reviewResponded February 17, 2014

Dear lexli,

Thank you for sharing your experience with us. I am pleased to learn that you enjoyed thoroughly your stay with us, the great service and our facilities.

Your comment regarding check-in has not been unnoticed and even though check-in time is indeed at 14.00hrs you may rest assured, that we release the rooms as early as possible as this is in the interest of both parties.

It is my hope that we will have you soon back again. Until then our best wishes go to beautiful Kuesnacht, Switzerland.

Warm regards,

Sven Walter
General Manager - Centara Anda Dhevi

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Reviewed February 13, 2014

My husband and I are currently staying at this hotel and I just can´t wait to write the review. Luckily we are staying here for two weeks. The hotel is very nice and clean and the rooms are very spacious. One of the hotels gems is the staff. This is the friendliest staff ever, always smiling and happy and their English is good.
Another gem is the Spa. You can have the most heavenly treatments there. The girls at the spa are very professional and nice - and of course always smiling.
I would recommend this hotel to anyone.

  • Stayed: February 2014, traveled as a couple
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1  Thank SigridurEl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this reviewResponded February 16, 2014

Dear SigridurEl,

Nice to hear from you while still at our property. The entire team is delighted by your comments and I am sure this will serve as a great motivation for everybody, including the Spa team that you mentioned in particular.

I look forward catching up with you in the coming days to come and wishing you a continued pleasant stay with us.

Warm regards,

Sven Walter
General Manager - Centara Anda Dhevi

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Reviewed February 12, 2014

We've stayed at a Centara before so knew what was to be expected. The resort was booked as an afterthought after our Andaman Sky trip around the region, and was acceptable. It is rather too high-rise for my liking, but that's just a personal preference. There is certainly nothing wrong with this resort and we would consider re-booking, although I think next time I'll try one of the smaller places - the Cha Wan looks interesting.

Room Tip: Book your trip through Andaman Sky, more fun that way, you get to see all the best spots in the regi...
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Stayed: February 2014, traveled as a couple
Thank mikejiggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this reviewResponded February 16, 2014

Dear mikejiggins,

Thank you for taking the time to share your feedback with us. I am pleased to read that you had an excellent stay with us, and it is my hope to welcome you back on your next scheduled visit in Ao Nang.

Until then "knob khun krub" and best wishes to Stockholm, Sweden.

Warm regards,

Sven Walter
General Manager - Centara Anda Dhevi

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Reviewed February 12, 2014

This hotel is unreal. The service!!! Exquisite. So clean and lovely. I would absolutely love to stay here again and I hope I have the opportunity. I understand they have other locations. I bet they are all amazing.

Room Tip: I didn't stay in a pool access room but those are just the coolest concept ever. Get one if you...
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  • Stayed: February 2014, traveled with friends
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1  Thank Diana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this reviewResponded February 16, 2014

Dear Diana B,

Great to hear back from you and thank you for sharing your experience with us. The entire team and I are thrilled by your comments, knowing that you enjoyed your stay at our property, the cleanliness and the service.

We truly look forward having you back soon again. Until then we send our best wishes to Toronto, Canada.

Warm regards,

Sven Walter
General Manager - Centara Anda Dhevi

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Reviewed February 12, 2014

This hotel is Perfect for families, or couples, to have a vacation or break at. Big, Nice clean rooms, a big tasty breakfast buffet, spa, fitnessroom, a pool With waterslide and a bar which serves drinks and snacks.

The hotel has a Nice atmosphere, the staff is very helpful and friendly. If you stay here a visit at the spa is a must!

A little bit to walk to the Beach, but the tuk-tuks is standing outside the hotel, ready to give you the necessery transportation at the cost of THB 20-40.

Room Tip: All rooms here is very nice, and the beds are very good. Rooms out to the swimming pool is the best.
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  • Stayed: March 2013, traveled with family
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Thank RagnarD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this reviewResponded February 12, 2014

Dear RagnarD,

Thank you for giving us this wonderful feedback. I am glad to read that you enjoyed all our hotel facilities and the friendly staff, the clean room, our breakfast selection and the Spa. Our Spa therapists are delighted by your comments.

We all look forward having you back for another well deserved holiday, hopefully in not too far distance.

Until we meet again, we send you our best wishes to Tromso, Norway.

Warm regards,

Sven Walter
General Manager - Centara Anda Dhevi

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Reviewed February 8, 2014 via mobile

We stayed there in jan2014,family of 5 enjoyed the hotel. Large pool, gym, excellent breakfast, easy stroll to beach, ferries, restaurants, etc. Easy and reasonable transport to krabi town. Booked tour with hotel to Hong islands etc. Will definitely go back

  • Stayed: January 2014
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1  Thank s m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centara Anda Dh... K, General Manager at Centara Anda Dhevi Resort and Spa, responded to this reviewResponded February 9, 2014

Dear s m,

Thank you for your feedback given to us. We are thrilled by the fact that you and your family had such an awesome time at our property while exploring Ao Nang, Krabi and surrounding.

The entire team and I look forward welcoming you back, hopefully not too long from now.

Our best wishes go to beautiful Durban, South Africa.

Warm regards,

Sven Walter
General Manager - Centara Anda Dhevi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centara Anda Dhevi Resort and Spa

Address: 182 Moo 3 Tambol Ao-Nang, Muang, Ao Nang, Krabi Town 81180, Thailand
Phone Number:
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Ao Nang
#3 Spa Hotel in Ao Nang
#6 Romantic Hotel in Ao Nang
#7 Luxury Hotel in Ao Nang
Price Range: $67 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centara Anda Dhevi Resort and Spa 4*
Number of rooms: 135
Official Description (provided by the hotel):
Located in the Noparatthara area, west of Ao Nang, the four-star Centara Anda Dhevi Resort & Spa Krabi is a great holiday base moments away from the beach. Along with opportunities to kick-back at the spa or by the 43-metre long swimming pool or enjoy family fun, the resort offers different accommodation styles that include pool access rooms and family suites. Designed with soft tones, wood accents and décor elements that evoke Southern Thailand, the rooms and suite feature ample living areas (from 37 to 85 square metres) with a balcony or terrace. At the heart of the resort is the large swimming pool area, an invitation to lazy moments or family fun, complete with a waterslide, children’s pool, swim-up pool bar, and offering the option of a poolside Thai massage. Wi-Fi is provided with our compliments, and so is access to the two age specific kids clubs. Mums and dads will find in the fitness centre and SPA Cenvaree a place where they can revitalise, rejuvenate or unwind. One’s stay in Krabi wouldn’t be complete without a day of island hopping, exploring outlying islands leisurely and snorkelling in crystal clear waters, all of which can be arranged via the tour desk. Krabi International Airport is a 45-minute drive away from Centara Anda Dhevi Resort & Spa Krabi. ... more   less 
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Also Known As:
Centara Anda Dhevi Hotel Ao Nang
Centara Anda Dhevi Resort And Spa Krabi/Ao Nang

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