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“Very chilly an awesome hotel”

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Deevana Plaza Krabi Aonang
Ranked #6 of 109 Hotels in Ao Nang
Certificate of Excellence
Reviewed September 3, 2013

it was our company trip and we all had a really good time bonding during this trip and especially in this hotel. the architecture feature and ambiance of this hotel during the day and night is just amazing. the location if pretty central, we can just ask the hotel recept to call for us a cab / van to get us to the central krabi where all the eateries are. we also ever walk from the central, and that took us about 25mins stroll. the service of this good is good and the room interior design is very pleasing. the food served at the breakfast counter also good. the gym is medium size but i do enjoy my work out early in the morning as no soul would be there at that time of the day. :)

  • Stayed: April 2013, traveled with friends
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Thank Massrazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded September 12, 2013

Dear Massrazz,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,785 - 1,791 of 2,932 reviews

Reviewed September 3, 2013

Very comfortable resort in a nice location. We could easily walk down to the beach and around Ao Nang or just get a tuk tuk from out the front.
We spent a lot of time lounging around the pools and poolside bar. The design of the hotel is beautiful and the room was very clean and comfortable. We found the staff very helpful and kind. The price online was very good considering the quality of this resort.
The breakfast buffet is overpriced but there are good places for breakfast just a short walk away.
Will (hopefully) be back here.

  • Stayed: January 2013, traveled as a couple
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Thank craigeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded September 12, 2013

Dear craigeee,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

Mercure made my stay in krabi unforgettable. The staff is well trained, polite and very helpful. I recommend to stay in pool access room which allow you to jump into the pool and have cocktails in happy hours very easily. The aromatherapy massage was an
amazing experience with nice touch of ginger tea at the end of spa experience. I had really good dinner- duck with wild rice so I came back for the second night. If you want nice room, good food and cocktails, 5star service with quiet and nice location in krabi, pick Mercure krabi.

  • Stayed: August 2013
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Thank missdior99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Divsion Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded September 12, 2013

Dear missdior99,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback. Especially the compliment to our staff, also give us 5 star service as normally we are not.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2013

We were overall satisfied with the location, rooms and quality of the service of the hotel.

Room was spacious and well equipped with all the facilities.
Wifi was not too bad.
Balcony was a good add on with beautiful views of the hills.
Ambience of the hotel was inspiring and inviting.
Shuttle service to the beach was efficient as well.
All the major tour operators did pick up from the hotel.

I would definitely recommend this hotel to anyone desiring to have a pleasant stay at Ao Nang

Stayed: August 2013
Thank Sthitapragnya K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded September 12, 2013

Dear Sthitapragnya K,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2013

The hotel is located at the end of a perpendicular street. It is neither close to the beach nor the main street, but it is definitely at a comfortable walking distance. The environment is very quiet with the busy area not so far.

The hotel seems new so the room and everything else was spotless clean. The balcony of each room is giving onto the lengthy swimming pool that is located in the middle of the buildings. Some rooms on the first floor were giving directly onto the pool. A fridge is located in the room. A beach basket is also available as well as large beach towels.

The breakfast was quite tasty with an acceptable range of choices.

The hotel offers a complementary shuttle van to the busy area of Ao Nang. Since it is not so far, it is very pleasant to take the ride and walk back along the main street and beach.

The view at Ao Nang beach is wonderful, but the sand is mixed with broken shells. It is not as nice as other beaches in Krabi area. But it is acceptable.

Globally, our stay was a very good experience. Everything was good and nothing was bad. The staff was polite & courteous as much as any hotel of this banner.

  • Stayed: August 2013, traveled as a couple
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Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded September 12, 2013

Dear Kevin S,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2013

We stayed here for 4 nights on a recent trip to Thailand and really enjoyed our stay. Clean, modern hotel with friendly staff and a lovely swimming pool. There weren't that many sun loungers but we never had a problem getting a sunbed as lots of people go out during the day. The breakfast was included for us and was perfectly adequate for our needs. We enjoyed Happy hour each day too!

Location wise, the hotel is a little out of the main strip but we liked this as we don't mid a little walk! Most nights we walked in to town for dinner, which took about 15 minutes but there were plenty of Tuk Tuks available if you prefer not to walk. We also ate at the Swiss Chalet restaurant which is just down the road and enjoyed our meal there. We booked a trip to Phi Phi island through the tour desk at the restaurant, the lady there was really helpful.

Overalls great base for exploring the area and we will return when we come back to Thailand! Would highly recommend this hotel to others.

  • Stayed: August 2013, traveled as a couple
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Thank mlad123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded September 1, 2013

Dear mlad123,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback, also happy to hear that you enjoyed our services and facilities.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 27, 2013

We stayed in the hotel in August 2013. The hotel is modern, nice and clean, when we reached the hotel it was raining therefore the lobby area of the hotel was a little dirty due to mud but the hotel employees were trying hard to keep it clean at that time.
The check in process was quick and I think within 10 minutes we were on our way to the room, the bell boy gave a quick walk through the amenities in the room (this was a nice touch). The room itself was well maintained but it was a bit cold and damp when we arrived in there (maybe due to the rains). The bathroom was also spotless and very clean and the overhead shower was also good.
The surprise was the empty mini bar (this was the first time I saw an empty mini bar in a hotel room) I mean I am not sure who made this business decision to actually put an empty mini fridge in a hotel. The LCD TV was new but there were very few English channels being aired on the cable (in-spite of this I enjoyed a nice French movie).
The pool area of the hotel was a bit of a let down to be frank. The pool side restaurant was closed most of the time (again a bad business decision) and for some reason the pool staff was only concerned about removing the cushion of the pool side reclining chairs. The pool shape was also not very appealing they tried to utilize the space and constructed pool access rooms but I think it doesn't look very appealing.
We had a breakfast at the Kingfisher restaurant, the breakfast was also not great in taste and there were few more guests complaining the same, therefore for the rest of the time we went to the market area for lunch and dining. The hotel provides a free shuttle to the market area every hour and we used this service many times. There is a small market area near to the hotel for water and beverage stocking (again due to empty mini bar).
Overall a nice place to stay.

  • Stayed: August 2013, traveled as a couple
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1  Thank Abhishek K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded August 30, 2013

Dear Abhishek K,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive & negative feedback.

We are very pleased to know that you enjoyed your stay with us. Your comment regarding the breakfast and variety of TV channel have been noted and we will work on improvement in the near future. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Deevana Plaza Krabi Aonang

Address: 186 Moo 3, Soi 8, Ao Nang Road, Ao Nang, Krabi Town 81180, Thailand (Formerly Mercure Krabi Deevana)
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Ao Nang
#5 Family Hotel in Ao Nang
#5 Luxury Hotel in Ao Nang
#9 Romantic Hotel in Ao Nang
Price Range: $52 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Deevana Plaza Krabi Aonang 4*
Number of rooms: 213
Official Description (provided by the hotel):
Deevana Plaza Krabi Aonang offers chic accommodation in contemporary low-rise buildings located a short distance from Ao Nang Beach. With 213 stylish rooms and suites, each with a private balcony, you can enjoy the resort's excellent facilities and benefit from gracious and personalized service from the welcoming Deevana team. The brand new resort features an exceptional restaurant and bars, three outdoor swimming pools, a kid's pool, a restful and rejuvenating spa, and outstanding meetings and events facilities. ... more   less 
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Also Known As:
Mercure Krabi Deevana Hotel Ao Nang
Deevana Plaza Krabi Aonang Ao Nang

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