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“Great Hotel”

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Deevana Plaza Krabi Aonang
Ranked #5 of 107 Hotels in Ao Nang
Certificate of Excellence
Singapore, Singapore
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great Hotel”
Reviewed May 17, 2013

Stayed here in April and found it to exceeded expectations. The hotel is only a year old and makes it feel clean and practical. The rooms are perfectly laid out with everything you need. The pool area is pleasant and the dining room was pleasant The staff are friendly and helpful with an nice eagerness to be good hosts. I came down slightly late for breakfast one day and the chef was very kind in making me a quick breakfast even though much of it was packed up. Overall a pleasant hotel with good facilities and friendly staff

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CWAScot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this review, May 19, 2013
Dear CharlieFreke,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,788 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (384)
Date | Rating
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  • Chinese (Simplified) first
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English first
Orchard Road, Singapore
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 16, 2013

Stayed this property for 3 days. Love its cleanliness and well maintained room. The Front office people are friendly. Breakfast is ok just limited The only upset is that should you want to go out of the property you will need to walk out quiet far or take a tuk tuk out. Best to rent a bike for a day for 200 baht and you can roam everywhere with it.

Room Tip: Get rooms which are nearer to the lobby will be good
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heffect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this review, May 19, 2013
Dear Heffect,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 14, 2013

Arrived at Mercure and was greeted by the staff with drinks and were told to just sit at the lounge area while the process our room There was not once that we had to be at the reception counter, everything was brought to us.We were given a free upgrade to the poolside room, as the room we booked wasn't available. The bed was very comfortable and the bathroom was very spacious with a glass window into the room .

Location is situated alittle further than the rest of the other hotels, but there are cheap tuk tuks which will drive u into the "town" area for 30 baht.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank devskies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this review, May 19, 2013
Dear Devskies,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback, especially our service and room's condition.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuwait
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 12, 2013

Loved the hotel from check in till check out. I showed up without reservation. All staff were very professional and polite. All facilities are well maintained and the hotel is very clean. The room is spacious with balcony which over looks the three connected swimming pools
Breakfast food quality n quantity is excellent
Location. One can walk to main beach n attractions. Its close to the city but also one will have their quite time at hotel.
Ms niin(not sure of spelling) was very helpful.
All the best for the hotel and i would certainly recommend as i would stay there again.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wafinka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this review, May 19, 2013
Dear Wafinka,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am not sure the staff name you mention niin but if she works at front office, her name should be Mink.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed May 11, 2013

We never had to be at the reception counter even when we were checking-in and out. Everything was brought to us to be signed/swiped/filled up while we sat comfortably in the seating area. Served with pandan-infused welcome drinks and a fan blowing our way, it was a service level that was rare.

Room was lovely with a comfy princess bed and glass windowed bathroom.

We really enjoyed our stay at Mercure, and it is easily the best part of our Krabi trip. The service was top-notch, the room beautiful and SO comfortable – it almost felt like home. Once again, I’m glad to have made a good choice in hotels when travelling.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this review, May 19, 2013
Dear Sha S,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed May 11, 2013

Hotel overall was very good accommodation food location cost and staff very helpful
Only complaint I have is with all accor places we stay the internet very slow as they try to up sell you to faster speed ,I stay in all levels of accommodation from 2 to 5 star as I travel extensively and its the most annoying part of staying in any Ibis ,Mercure or Novatel they are all the same you have to log on every time you turn on your computer , slow and on the day you leave they cut it off at midnight so you cannot use before you leave, it just spoils the stay as we don't have this problem any where else

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this review, May 19, 2013
Dear A TripAdvisor Member,

Thank you for taking the time to tell us about your experience at the Mercure Krabi Deevana. I am sorry that your experience did not meet your expectations about the internet connection; please allow me to express my sincerest apologies.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surat, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 9, 2013

This is one the best hotels in Ao Nang. Reception, Interior, Swimming Pool, Infrastructure all are great & well maintained. Staff are gentle & helpful always ready to serve with Smile & are very co-operative. The only draw back according to me is the distance from the ao nang beach. Although it is not too far from Ao Nang Beach (500 Meters). Price is also good & for sure Value For Money. I can't forget to mention the Breakfast. Yummy & full American breakfast you get with staff greeting you in Thai style with smiley face makes you eat more & thereby you can save your money for Lunch. My wife literally fell for this property & she still miss this Hotel a lot. Go for Deluxe Pool Access Room atleast for a night. Mountain view is awesome. My recommendation stands with this Hotel & i would definitely suggest to stay here without any hesitation. Go & Book it if you liked the price. Have Fun in Ao Nang. Mercure Krabi Deevana serves you the best. We are loving it.

Room Tip: Deluxe Pool Access
See more room tips
  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Monishr13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this review, May 19, 2013
Dear Monishr13,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback. Especially when we know that you are very much enjoy staying with us.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Deevana Plaza Krabi Aonang

Property: Deevana Plaza Krabi Aonang
Address: 186 Moo 3, Soi 8, Ao Nang Road, Ao Nang, Krabi Town 81180, Thailand (Formerly Mercure Krabi Deevana)
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Ao Nang
#4 Luxury Hotel in Ao Nang
#5 Family Hotel in Ao Nang
#9 Romantic Hotel in Ao Nang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Deevana Plaza Krabi Aonang 4*
Number of rooms: 213
Official Description (provided by the hotel):
Deevana Plaza Krabi Aonang offers chic accommodation in contemporary low-rise buildings located a short distance from Ao Nang Beach. With 213 stylish rooms and suites, each with a private balcony, you can enjoy the resort's excellent facilities and benefit from gracious and personalized service from the welcoming Deevana team. The brand new resort features an exceptional restaurant and bars, three outdoor swimming pools, a kid's pool, a restful and rejuvenating spa, and outstanding meetings and events facilities. ... more   less 
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Also Known As:
Mercure Krabi Deevana Hotel Ao Nang
Deevana Plaza Krabi Aonang Ao Nang

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