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Deevana Plaza Krabi Aonang
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Reviews (3,129)
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All reviewspool access roomtuk tukswimming poolao nang beachfamily roompleasant staykids clubbeach towelswelcome drinkshuttle busthe main roadmin walkfamily martshuttle servicedeluxe roomnice poolphi phi
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2,045 - 2,050 of 3,129 reviews
Reviewed April 29, 2013

We chose this hotel based on popular reviews on TripAdvisor, and it seems to be justified. Although not on the normal hotel strip, it's quiet enough for those wanting more privacy, yet just 10 minutes walk to Aonang town and beach.

The hotel itself is very modern and compact. The staff greeted us and gave a brief tour of the hotel's facilities as he escorted us to our rooms. This was very personalised service and although his English was a sometimes a bit too "Thai" for us, he was very friendly and courteous. When we arrived the pool's waters was poor, but fine the next day as it was cleaned by the engineer.

The rooms are very clean, and we love the complimentary toiletries (very chic). We got romantic decorations that we requested, and the bed was very comfy. Overall we love this hotel and would consider staying here again.

  • Stayed: April 2013, traveled as a couple
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Thank sharifudinrizal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded May 4, 2013

Dear Sharifudinrizal,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2013

my wife and i stayed here from 5/4/13 to 13/4/13 . let me say that the rooms are smart and modern, the staff are polite and attentive and the facilities are very good. its a little out of the way from the town centre but only a 10 min walk . i would urge people to try the noodles of the orient menu as this is outstanding , also the 2 for 1 cocktails on the happy hour you know youve had them as they are very liberal with the measures, and its all the international spirits used in the mix. downtown ao nang is a mix of fine dining and cheap eating with centerpoint being the place were most of the bars are. i would say it is more suited to couples and families.

  • Stayed: April 2013, traveled as a couple
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Thank pafrog04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded April 30, 2013

Dear pafrog04,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2013

The staff at the hotel was always friendly and available, the pool area was nice and very tropical looking. The breakfast was too expensive compared to the other hotels around the area, also the emergency exit doors were always locked from the inside so if there was an evacuation people could get stock on the stairways.

  • Stayed: April 2013, traveled with friends
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Review collected in partnership with Accorhotels.com
Thank JoseInsignares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded April 30, 2013

Dear JoseInsignares,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is a pleasure to receive positive & negative feedback.

Your feedback is very important to us, especilly the emergency exit door matter. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2013

Recommend this hotel. The room is clean and comfortable. The pool is nice, can sit at the pool for whole day. Service was great, staff were friendly. Breakfast provided by the hotel is good and have variety of choices.

  • Stayed: February 2013, traveled with family
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Thank Chngsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded April 30, 2013

Dear Chngsm,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is a pleasure to receive positive feedback, especially our service and staffs friendliness.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2013

I stayed at this beautiful resort and loved each and every moment of my stay.
The beach was a 5 minute walk from the resort.
The food was very good, had lots of variety and the lady made awesome scrambled eggs in front of you.
The F&B manager Mr Michael was always seen around asking guests for any special requirements.
The pool was very clean..
The room had a beautiful view and had a big balcony overlooking the pool.
The room was beautifully designed and so was the bathroom.
This resort was very quiet and peaceful and a perfect place to relax and unwind.
I enjoyed my stay and would certainly love to go again.

  • Stayed: April 2013, traveled on business
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Thank superbsandeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teerasak K, Rooms Division Manager at Deevana Plaza Krabi Aonang, responded to this reviewResponded April 30, 2013

Dear superbsandeep,

We very much appreciate your comments regarding your stay at the Mercure Krabi Deevana. It is a pleasure to receive positive feedback, also happy to hear that you have enjoyed your stay here with us.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, especially Mr. Michael our F&B Manager as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,
Teerasak Kanchanachongkol
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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