I am currently staying at the Mecure. I decided to stay here with my girlfriend based on the positive reviews.
Let me tell you, I will be glad to be leaving after tomorrow.
The place is decidedly sterile and lacking in any observable character as others have noted - it feels almost like a motorway stopover. However, this is but a small quibble. The main problems are:
The rooms are not sound proof at all. There is constant noise throughout the day from kids playing in the pool.
Afternoon nap? Forget it.
How about a lie in? Forget that too. Doors slamming and children running around means you're up at 6.30 every morning.
And how about getting off to a peaceful slumber in the evening? Forget that too. The pillow wrapped around your head is impervious to the booming sound of heavy elephant-like footfall reverberating around your room from upstairs.
Further - my girlfriend and I's room also has a door that leads into next-door's room. How convenient. So in addition to the above we also have the pleasure of enjoying our neighbour's tv, conversation, shower and toilet noise. It's a wonderful sharing experience.
The hotel main desk staff are so stiff they might actually be made of cardboard. Unlike other hotel staff we have met on our travels in Thailand who have all been wonderfully warm and friendly, Mecure's front desk instead avoid eye contact, pretend you don't exist as you pass by, and seem to be reading from a script when engaged in conversation.
We were shown around on our arrival by a young lady who made us feel like riffraff who had somehow won the privilege of staying at the king's palace. The whole exercise felt like it was done with reluctance and a sense that we didn't deserve to be there. Conversation was entirely functional - 'This is the pool. This is the gym. This is the room. Don't be a nuisance and there won't be any trouble.'
One evening I called the front desk about the noise from upstairs keeping me awake. The young lady on the other end became confused, she had no script for this problem evidently, so after five minutes of explaining the problem to her she simply handed the phone over to someone else who I had to explain it all to again. Needless to say he was clueless too and the noise continued.
Everything in this hotel is over priced. Things like a bottle of water cost 150tb (£3). When you check in they surprise you with a £50 cash deposit. Water and other basic items left conspicuously out in your room all have seals which if broken are later deducted from this. Food, massages, tours etc. are all 5 even 10x what you can pay by simply walking outside the building.
Mecure is a great place if you are a heavy sleeper, like a motorway stopover atmosphere to your hotels, haughty stiff service and enjoy having your hard earned vacuumed from your wallet.
- Official Description (provided by the hotel):
- Deevana Plaza Krabi Aonang offers chic accommodation in contemporary low-rise buildings located a short distance from Ao Nang Beach. With 213 stylish rooms and suites, each with a private balcony, you can enjoy the resort's excellent facilities and benefit from gracious and personalized service from the welcoming Deevana team. The brand new resort features an exceptional restaurant and bars, three outdoor swimming pools, a kid's pool, a restful and rejuvenating spa, and outstanding meetings and events facilities. ... more less
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- Also Known As:
- Mercure Krabi Deevana Hotel Ao Nang
- Deevana Plaza Krabi Aonang Ao Nang