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“A terrible disappointment even for backpackers used to hostels”

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Ao Nang Phu Pi Maan Resort & Spa
Ranked #2 of 147 Ao Nang B&B and Inns
Certificate of Excellence
Reviewed April 10, 2013

I was incredibly disappointed with our stay here. While the resort is nice to look at in the pictures, it down a very unattractive narrow street in a distant corner of ao nang and further from the beach than we realized. The pool is very nice, but the spa is UNBELIEVABLY overpriced!!!! The restaurant was one of the worst we had sampled while in Thailand and our room was overrun with mosquitos. We discovered the mosquito repellant after six lengthy hours being bitten. Our a/c did not work at all the first day and while the staff was friendly they did not move us to a different room, merely gave us a fan. The free breakfast was nearly inedible. While agoda boasts a free airport transfer, it was actually more expensive than taking a taxi. The only positives were a computer that could be used in the lobby and a free shuttle to the beach until about 9-10 pm and they gave us a complimentary ride to the Ao Nang Boxing Stadium, which we greatly appreciated. My husband and I are backpackers, so we should have been glowing to stay in an actual hotel, but this one was incredibly disappointing, we wished we had stayed nearly anywhere else. The staff is very friendly, however.

Room Tip: Perhaps shelling out the extra cash to stay in one of the bungalows near the pool is a saving grace...
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  • Stayed: April 2013, traveled as a couple
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Thank lucaya22387
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 7, 2013

We stayed in this hotel for 14 nights. It was a wonderful and very relaxing experience. The staff was so lovely and made us feel really welcome. Our room was big and airy with a small balcony. The swimming pool was beautiful, surrounded by trees and flowers, and never crowded. It felt like living in the middle of a garden. We enjoyed the quiet away from the bustle of the beach and the main street, but we were always welcome to take the shuttle bus whenever we wanted to go there and to call when we wanted to go back. Breakfast could have had more european choices, and cleaning, while adequate, could have been more thorough. If we ever go back to Thailand, this is a place we would like to come back to.

  • Stayed: March 2013, traveled as a couple
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Thank oyvind h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2013

We stayed in this hotel for 2 nights in a 2 bedroom vila. The vila was amazing. The bathroom is beautiful and the rooms are spacious and well decorated. High quality materials and very well kept. The swimming pool is nice and we found the staff very friendly.

Ao Nang is very touristic, so this quiet resort made our experience of the area really good.

Room Tip: Villas are fantastic!
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  • Stayed: March 2013, traveled with family
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Thank crammarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2013 via mobile

We love this hotel!

I can't believe someone said the girls on reception were rude. They have been so lovely, always chatty to us and asking how we are. We broke the lotion pot in our room and it was cleaned up instantly and wasn't made to feel bad at all.

We were immediately put at ease on arrival by the young lady on reception, who gave us a map, welcome drinks and
told us about the hotel.

This hotel is away from the centre of it all, but honestly as a young couple we didn't mind. The shuttle bus has us in town in literally two minutes. We got tuk tuks back always for 60 bht.

We hardly saw any other guests, and after the days out we sat by the pool and had it to ourselves a lot of the time.

We paid for a basic room and was near reception (room 201), there were two large beds in the room and a giant bathroom. For our budget this hotel met our needs. They supply you with a mosquito plug and we didn't get bitten at all.

The breakfast was small and adequate. There is a Thai selection which looked to us more like dinner than what we are used to! - but there was other choices such as toast, cereal, fresh fruit, pancakes, omelette, pastries. It's not grand like a resort but it served the size of this small hotel.

This was used as a base for us, but it was always lovely to come back to our beautiful room away from the heat. Perfect in my opinion!

  • Stayed: March 2013
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2  Thank Elisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 1, 2013

I stayed in Phu Phi Maan Resort & Spa from 24 to 28 February 2013 (5 days 4 nights) with my partner.

Firstly, we have to compliment the staffs for making us feel at home throughout our entire stay there. They were extremely friendly and helpful. They helped to arrange activities and also transport service to and fro Aonang. We also booked airport transfers (800 baht per trip) through them.

We stayed in the Deluxe room. It was very clean and the room overlooks the mountains. It was simply breath-taking. As the resort is near the Aonang mosque, we can hear adhan.

We enjoyed the daily breakfast in the cool breeze and an awesome scenery of the mountains. The breakfast was filling and the food ranges from cereal to rice, noodle or pasta. Quite a variety of food to choose from. As the resort is Muslim-owned, only Halal food is served.

We also had a great time in the swimming pool and also in our room's bathtub. Wi-Fi connection is strong in the room and also in the resort's premises.

We went for their in-house spa massage. I did facial treatment and aromatic full spa massage. It was so relaxing and it helps to release tension. They served 'Matum' tea at the end of it. The taste of the tea was so nice that we bought 7 packets home (the reception staffs help us to order the tea).

Honestly, from the bottom of our heart, we really enjoyed our stay at Phu Pi Maan Resort & Spa. It felt just like we were at home. Our trip to Krabi was a smooth and memorable one. We made the right choice by choosing this resort for our accommodation.

  • Stayed: February 2013
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2  Thank AyuMontigo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2013

It is a very nice little resort in a quiet part of Ao Nang with a practical free shuttle service to the town or the beach.
The Villa and the rooms are beautiful & the view from the swimming pool to the mountains is amazing.
But,
1 : The rooms are not clean
2 : The swimming pool has too much chlorite
3 : The room service is not good
4 : When you check-in, the woman who manage the resort tell you to not brake things in the rooms or you pay for it (what a welcome ! We have 40 years not 12 !)
5 : You must pay your room or your villa at the check-in not on the ckeck-out, first time i see that in the 22 countries i made !
6 : There is a problem with the Safety box, you must reset it each time you open it and dial each time your code number or it is not working and you must call the reception that tell you that if they had to come again to fix the safe, you must pay 100 THB ! And of course, there is no safe instructions !
The woman at the reception is not kind at all and it's too bad that she is the manager because all the other people are very nice. For exemple, the driver of the shuttle car is very kind and helpfull.
We were very polite and quiet, so why this rud management ?
It could be a nice resort but when you count all the bad details, it becomes a place you want to leave as fast as you can !
Manager : do another job !

  • Stayed: February 2013, traveled with friends
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Thank Sam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2013

We had originally booked a hotel on some remote part of Krabi and after getting last minute jitters we ended up picking Phu Pi Maan (don't pronounce the "h"). I'm so glad we did! This is what you expect from a honeymoon stay. We had to take the last available booking which was a Villa with two bedrooms but that's fine because even then it wasn't that expensive considering the quality.

It's a close walk to Ao Nang, and as another reviewer mentioned you can just have the front desk pick you up and drop you off where you like (until 10pm) and even then if you're too lazy to walk back a Tuk Tuk to get you back is not that expensive.

The pool is gorgeous and this tucked away paradise just happens to be near the #1 rated massage place in Ao Nang - BONUS! My only complaint is the quality of the breakfast and the coffee ... what's with the disgusting Nescafe coffee I keep encountering?

Anyway, the staff are friendly and speak decent enough English, the location is great, the rooms are kept clean, the pick up and drop off service is awesome and it's simply a little piece of heaven in the middle of Ao Nang.

Fix the breakfast and it would be amazing!

  • Stayed: February 2013, traveled as a couple
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2  Thank Golnar F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ao Nang Phu Pi Maan Resort & Spa

Address: 86/8 Moo 2 Aonang, Muang, Krabi Thailand, Ao Nang, Krabi Town 81180, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 147 B&Bs / Inns in Ao Nang
Price Range: $66 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ao Nang Phu Pi Maan Resort & Spa 4*
Number of rooms: 76
Official Description (provided by the hotel):
Welcome to Phu Pi Maan Resort & SpaA small and cozy resort designed into a tropical embrace of nature. Delicately designed villas, suites and deluxe rooms blend the best elements of contemporary design and traditional Thai style together, leading to a relaxing atmosphere of comfort and luxury. Phu Pi Maan offers all amenities and facilities a guest could expect. The spacious and beautifully designed pool area invites guest of all ages to enjoy and relax. Delicious Thai and western food is offered at the resorts nicely designed and stylish restaurant. For the ultimate indulgence in pure bliss and tranquility, the resort offers a health spa with many different thai massage and fitness center. A heavenly sanctuary for you to relax, unwind, recharge and rejuvenate. Phu Pi Maan Resort & Spa is located in Ao Nang, Krabi, approx. 30km from Krabi Airport (30 minutes by car) or 160km from Phuket Airport (2 hours by car). Ao Nang Beach can be reached within a five minute shuttle service offered throughout the whole day by the resort. The most beautiful beaches of Tonsai, Railay and Phra Nang can be reached within 15 minutes by longtailboat and the gorgeous beaches of Poda and Chicken Island within a 30 minutes ride. Phu Pi Maan Resort & Spa offers the ultimate experience for guest looking for a stay with a personal touch within a beautiful and most quiet nature. ... more   less 
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Also Known As:
Phu Pi Maan Resort And Spa
Phu Pi Maan Hotel Ao Nang
Ao Nang Phu Pi Maan Resort & Spa Krabi

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