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“convenient location”

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White Sand Krabi Hotel
Ranked #98 of 108 Hotels in Ao Nang
Lombok, Indonesia
Level Contributor
176 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“convenient location”
Reviewed November 18, 2011

The room was clean and tidy, nicely set to make it spacious with quite maintained furniture. Flat tv on the wall with variety of channels, mini bar, and the coffee/tea set makes the hotel worth to stay.
The breakfast was quite good too, the omelet was just great! it was not on the buffet tho so you have to ask for it. But the waiter was helpful enough to serve you with it once it's done.
The swimming pool is on the top floor with a great view. The pool attendant was not always there tho but you may take the brown towel from your room to use.
The staff was quite helpful, don't speak English much but helpful enough with the bills and where to find a good massage, which is just in front of the hotel, on the right hand side. That was the best massage i've ever had! They will wash your feet first before entering the room, which was quite cool! for only 250baht an hour, it was really cheap considering how hard the girl have to do the massage for you! I went there twice and still thought that I should have gone more!
My room was facing the main road which was ok, a bit noisy but you kind of expected that knowing where it is located! At night time the bar on the alley right in front of the hotel was quite busy too!
The Ao Nang beach is just five minutes away by walk and you'll find many shops on the way so you won't feel tired even if you walk back and forth for many times.. Fancy restaurant, bar, pubs or local food and fruit vendor was easy to find. It's just walking distance from the hotel but tuk tuk is always available when you need one..
I will definitely stay in this hotel again!

Room Tip: the second floor room facing the main road was great especially when you enjoy sitting on the balcon...
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  • Stayed June 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rk-art
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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224 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2011

At first when we arrived here, they were helpful...maybe coz we are Asian but should be doesn't matter...they must treat people equally, nicely...the price was okey, the view was very nice, the location was strategic coz the shop just around the hotel, the beach you just can walk around 2 or 3 minute from hotel then you can see Aonang beach...the food was nice, coz we are muslim they cooked our food separately in front of my eye...hehehehe they cleaned my room everyday, but the hot shower was not working...but i'm ok with that...opposite the hotel got bar, at night it's quite happening but when you closed the curtain it more quite and can sleep but it's don't bother us much coz after long and tiring day all that will never bother my sleep ;p

Room Tip: If you can't sleep with the noisy sound please ask them about room facing garden/not facing the...
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  • Stayed February 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Nurasikin_Jamil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mermaid Beach, Australia
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 14, 2011

The hallway leaked. The clubs and bars directly across the road were noisey. The breakfast were shared with hornets nest. The room itself was ok and down stairs the cocktails were 50 TBH at happy hour which is awesome. There were some nice spots to eat out.
We stopped in a mexican restaurant on the main street which was really cool.
But if you want a place with a nice beach and very relaxing then Ao nang may not be for you.
The swimming pool on the roof was cool

  • Stayed September 2010, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank MofoMarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 10, 2011

I had booked a room by email direct with the White Sand Krabi hotel a month before arrival and received a reservation confirmation from the hotel. I had looked at online booking services and was able to get a better rate direct with the hotel as it appeared they had lots of rooms available at the time I booked. When I arrived, they could not "find" my reservation. I showed them the email with the confirmation and details. After staring at it blankly for about 5 minutes, I was informed that they were fully booked since it was Chinese New Year Saturday and didn't have a room even though I had the confirmed reservation from a month before. I asked why they didn't have the reservation and again got a blank stare. I should have read the reviews here first. Others have made the comment that the management seems to make up rules as it suits them. My guess is that since they sold out for Chinese New Year they were able to get higher rates than I was confirmed so they conveniently lost my reservation.

To make matters worse, they then offered me a room at the same rate at their other hotel which they said was just up the road. Just up the road turned out to be about a km inland from the beach. The outside of the second hotel was really run down. I walked into the room and it was so bad I immediately turned around and left.

I travel to Thailand frequently and have never had this type of experience with a hotel. I will never consider staying at this hotel again based what I consider dishonest actions by the management. I also recommend that anyone who is considering stay here closely read all of the posts as many have rated this hotel very poorly.

  • Stayed February 2011, traveled solo
    • Location
    • Service
Helpful?
6 Thank GuyDet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed February 4, 2011

Ok ppl, I just came home today and i'm dying to write this review here. i've read through the mostly bad and some good reviews written here and bravely tried this hotel with my family of 5 and regretted it. Sometimes little things can make your holiday just a little imperfect. Here are the most detailed details for anyone who wants to book this hotel.

Room: NO CONNECTING ROOMS FOR ALL THE ROOMS in this hotel which is incovenient for families and big groups. NO PHONES IN ALL ROOMS so you can't call out to other rooms or to anyone when u need help on anything. you need to go down all the way to tell the receiptionist that you need maybe..a roll of toliet paper or whatever. ALL double bedded rooms face the street with ok sized balcony and ALL twin bedded rooms face the carpark and jungle with a very small balcony with very little sunlight coming through. So basically, if you want ok view, go for double bedded rooms. Some mosquitoes are residents in the area and rooms. So just put on some light mosquitoe repellent or something.

Surroundings: Pub right opposite the double bedded rooms that face the streets, loud bass booming away at night till wee hours in the morning. Not for sensitive sleepers. Convenient location. Starbucks,Macdonalds, Swensons, 7-11, restaurants and some roadside stalls all downstairs. Not beachfront. about 15 mins walk to the beach.

TV: 10 channels (8 thai, 1 channel V chinese and 1 eng weird channel (not HBO or whatever). For those who like to watch TV or stay in the rooms, basically you'll be bored to death.

Bed: NOT COMFORTABLE. Yellowish old sheets with stains and hard mattress according to general hotel standards. Comforter(or quilt) is newer but with little stains here and there. Pillow unusually high and made my neck ache every morning.

Bathroom: This is what everybody is writing about here. WATER PRESSURE AND WATER TEMPERATURE SUCKS BIG TIME. It really is. Imagine the water coming out fluctuating between hot, warm and cold, weak and strong. No point adjusting it. Bath towels are yellowish and old. Shower stalls are really small, you'll hit the plastic sliding doors lots of times. No bathtub. One day there's no towels in our rooms at all. I went to ask and housekeeping informed me no more towels because it's all used and they can only send in a few hours later after washing. what the heck? Not supposed to happen i guess.

Swimming pool: Not for swimming, more for just dipping. it is REALLY SMALL (more like a very big bathtub?) and it's so packed during the day. Nothing like the picture shown on the internet. Can't find any sunbeds or space to relax. Went at night 8PM, there's nobody and it's nicer to just watch the sky as it's on the top floor (5th floor).

  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Ms-TaurusToh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grasten, Denmark
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 3, 2011

We had book the hotel in advance for 5 nights but we left after one. The rooms were not as great as they look on the pictures, and the rooftop pool is very very small. Our bed was lumpy and very uncomfortable. The water heater went from hot to cold all the time, the tv only had one proper english channel which was a news channel, and there was very much noise from the street, especially a night when you could here all the bars.

As if that wasn't enough, when we wanted to check out, the manager said we should paid for one more night because we were checking out early. She keept saying it was there policy, but the problem was that it didn't say anywhere on the papers we got when we book, or in their systemt that they could charge for one extra night if we left early. So ofcause we refused to pay, and ended up arguing with them for almost and hour before we got our will.

So don't stay there!!!

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank StefMey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
55 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed January 15, 2011

I paid 1,500 THB for a twin room without breakfast that faces the carpark. Room was quiet at night with no sound of traffic or noise from the corridor or adjoining rooms though they were occupied. Beds were comfortable enough but hard - typical in most Asian countries. Shower compartment was small. 2 bath towels, 2 hand towels, 2 beach towels and 1 floor towel were provided. Towels and linens were clean and new. Toilet and bathroom was not squeaky clean but clean enough. r Internet access via wifi and 2 computer terminals but it's expensive. There was a safe in the room. No telephone in the room so I had to go down to the reception whenever I had a problem. On the 1st day, I was unable to open the safe when I returned after spending a few hours at the beach. The receptionist said that I had to wait till the next morning to have it opened because the man who has the master key had gone home. I was insistent and told her that I had no money only then did she ask someone else to call someone to resolve the problem. On the 2nd day, housekeeping didn't change our towels. We requested for change of towels. A lady came within a few minutes but she appeared very unhappy. The aircon wasn't working on the 3rd night but a technician arrived within a few minutes and got it fixed in 10 minutes. Staff was generally friendly and quick to respond. Great view of the sea from the pool terrace. Weather forecast is placed on the reception table. There's a 7-11 in the next building, 2 dive shops and a travel agent across the road, restaurants, money changers and street food just outside the hotel. The beach is less than 5 minutes' walk away.

  • Stayed January 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank working4vacations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about White Sand Krabi Hotel

Property: White Sand Krabi Hotel
Address: 143 Moo 2, Ao Nang, Krabi Town 81180, Thailand
Location: Thailand > Krabi Province > Krabi Town > Ao Nang
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #98 of 108 Hotels in Ao Nang
Price Range (Based on Average Rates): $$$$
Hotel Class:3 star — White Sand Krabi Hotel 3*
Number of rooms: 74
Official Description (provided by the hotel):
Located in Ao Nang, White Sand Krabi Hotel offers rooms with satellite TV and views of the surrounding mountains or sea. It provides free parking, a restaurant and rooftop pool. Each air-conditioned room at the White Sand Krabi Hotel comes with a balcony, minibar, telephone and safe. Tea/coffee making facilities are included. Besides providing 24-hour security service, the resort offers laundry and dry cleaning services. Car and limousine rental is also available. Seafood, international and Thai cuisines are served at the hotel's restaurant. White Sand Krabi Hotel is a 30-minute drive from Krabi Airport and is a 10-minute walk to the beach. Various dining outlets and a food mart are within walking distance of the resort. ... more   less 
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Also Known As:
White Sand Krabi Hotel Ao Nang

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