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Aonang Phu Petra Resort, Krabi Thailand
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Reviews (1,148)
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All reviewsevery hourhourly shuttlepoolside villahillside villashuttle servicetuk tukrooms are hugehill sidelimestone cliffsour honeymoonswimming poolegg stationthe main streetrelaxing staymountain viewquiet locationthe hotel offers
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Reviewed March 9, 2011

I have come back to KL for approx. 2 weeks and had no time to write a review for them until I got resort's email asking for writing a review, so I decided to write this for them.

I booked this resort through airasiago.com which offered very special deal. I didn't expect too much about their services and property itself. I just selected because of very popular on tripadvisor.

After arriving this resort, I felt that I chose the right one. Smile and Warm Welcome and welcome drink was served. Staff is very helpful, cozy, friendly etc. I felt as if I am at home.

Room was cleanliness, modern, colorful ans spacious and said that I love their bathroom very much. It's very large. Never saw like this before.

The pool is small but has a nice view of mountain with very nice pool service.

Massage is expensive if compare with outside but I could pay more because of their service provided to us.

Will definitely come back to this resort again.

  • Stayed: February 2011, traveled as a couple
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1  Thank KLK03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2011

My wife and I have just returned to Belgium after our second visit to Phu Petra. We loved it.
The Resort is in a lovely, quiet setting although a little distant, there is a free shuttle bus every hour and its only about 15 minutes walk from the town center.

There is a very nice pool area / sun deck, in a very well maintained garden, with a great view of the nearby cliff.

The room “Majestic Suite Poolside Villas” was absolutely fabulous, large, light airy, plenty of storage, lovely en-suite bathroom and balcony and normal size fridges, with a reasonably priced minibar. On arrival our bed had been decorated with orchids and ‘towel swans’.
Free access to the Internet was greatly appreciated.

The staff at this hotel is amazing, they are so wonderful at their jobs but that's beside the point, as I found them to be some of the most genuinely lovely people I've ever met. We were particularly impressed with the cheerful, friendly dining room staff, especially the dining room manager Mr. Lek. Always smiling, always excellent service, we will newer forget you.
The food was great and breakfast had a good selection.
The reception staff was also very friendly and helpful.

We are very happy to recommend this Resort and wish all off you all the best.
Mr. Niels.

  • Stayed: February 2011, traveled as a couple
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2  Thank danisu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2011

We visited Krabi for our honeymoon and thus were looking for a private and comfortable accommodation and I must say Phu petra resort provided us more than what we expected.

The concept of villas itself is very beautiful and the interiors are very well done. The pool side is great with a view of cliffs surrounded on all sides. Also, there are atleast 15 different types of orchids and other flowers inside the resort which gives its beauty an icing on the cake...

But above all, i want to appreciate the resort for its warm and co-operative staff. I would give five stars to them for service. We received very hospitable service right from the first day of stay. They helped us with information regarding moving around in Krabi plus we got an upgrade to a majestic villa and changes in menu for our lunch at the restaurant. That was really great!!!

The only reason why i have not given u guys a 5 star is because its a bit in the interiors and a lil away from the main road. The walk from the main road upto the hotel is very dark as there are no lights on the way hence there is no other option but to take the shuttle to go to the main street...

At the end, thanks to the resort for making our honeymoon so memorable!!! I would love to visit again....:)

Stayed: February 2011, traveled as a couple
2  Thank tanvi1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 26, 2011

we were looking for a couple of days of relaxation at a quite and calm location and phu petra was just perfect! lovely cozy rooms (nice shower and bath tub) with pool access! 5 minutes free shuttle from the hotel to aonang beach and the main shopping and dining area...

  • Stayed: February 2011, traveled as a couple
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Thank punti_in
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 22, 2011

We spent 4 nights at this hotel and it brought out an air of cynicism in both of us. We checked in around 8.30pm following a late flight into Krabi. We were keen to head into Ao Nang and saw that the hotel offered a shuttle at 9pm. It took over 20 minutes and a call to reception for our bags to come to our room, so it felt a little like they were hoping to charge us. There is a list of prices for literally everything in the room, 'should you wish to keep', including the signs encouraging you to be environmental!! Positives were the beautiful setting, cheap mini bar and a regular shuttle to ao nang, with a cheap tuk tuk home (circa 80 baht). Negatives were very few sun beds around the pool, expensive and sub standard outdoor hotel spa (we headed to the beach for our massages - also outside but for a quarter of the price), rubbish breakfast (left outside to get warm and limited choice) and disinterested staff (nobody asked if we had a pleasant stay on check out and staff barely spoke). It's a shame really as the hotel has potential, if a few things could be fixed.

  • Stayed: February 2011, traveled as a couple
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1  Thank highgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vipada, General Manager at Aonang Phu Petra Resort, Krabi Thailand, responded to this reviewResponded February 23, 2011

Dear Valued Guests;

It's possible that on that day, we lack of people made a bit of awaiting time for the luggages to arrive in our guest's room. We assume what our guest mean about charging is from "taking the shuttle bus to the beach beyond 9 pm." that incur some charges. We, Aonang Phu Petra Resort, believe in our honesty to all of our guests that we have no trick to charge them. If it will be charged, it suppose to come from the resort's policy that we previously informed to our guests. If the delay of luggages come from our mistake, they can of course inform at reception counter and we will surely take them to our parking destination without any charges.

Due to the same reason of lacking of our staff, an unpleasant checking out procedure happen from the newest staff. We apologize for unprofessional way to treat to our guest. We, at this time, did train them to serve our guests to the best of our hospitality.

We are the boutique resort with only 25 villas with fitting and suitable size of swimming pool; it causes some uncomfors if too much sun lounger are put around the pool. However, we have a spare of sun loungers for our guests if asked for or if it appears to be more numbers of our guests want to spend time at the swimming pool.

For limited choice of breakfast, we will bring this one to our discussion to make it more varieties of choices for our guests. However, we must say that the preferences depends on each of our guest's attitude that honestly, many of our guests have no complaints of breakfast.

We don't mean to make any excuses; definitely, we will seriously bring every issues our guests commented into our serious discussion. We just need a room for our side of explanation. We promise for our further improvement and development to deliver valuable experience to all of our guests.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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