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Laurie C
Tumby Bay, Australia

Our Son's wedding for Australians and English

5.0 of 5 bubblesReviewed Feb 18, 2013
From the minute we arrived at the Phu Petra Resort we were overwhelmed by the obliging and courteous staff and attendants. Booking in to the resort was so easy and when we were taken to our room what a sight for sore eyes. Flowers everywhere and such expansive rooms and bathroom facilities it was amazing. Catering whether it was the beautiful breakfasts looking at the mountains and the pool or having a poolside evening meal were experiences beyond our expectations. Among all of this was the wonderful smiling and polite staff who made us all feel so welcome that is was extremely hard to go home. We have to come back so we can see our friends.
Date of stay: January 2013
Room Tip: Rooms on the south side have fantastic views and are quieter
Trip type: Traveled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vipada, General Manager at Aonang Phu Petra Resort, Krabi, responded to this review
Responded Feb 22, 2013
Dear our beloved guests:

It has been our pleasure to serve and take care of you. We are all appreciate and truly happy to deliver our honest and sincere Thai hospitality to you and family.

Everyone here delight to hear things from you and they are more than happy to know that you and family have a very satisfying and outstanding stay at Aonang Phu Petra Resort.

Especially our wishes to newest couples for you both to have great happiness and joy on your wedding life. We all hope that it is something that you'll cherish for many years to come. All the very best and good luck for the future.

We keep it promise to continue deliver a personal and exceptional stay to you and all other guests.

We love to hear that you will come back. Look forward to giving you a warm Thai welcome back this soonest.

Best regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed February 17, 2013

Chose this hotel based on the natural beauty around it and the fact it appeared to cater to a more relaxed and low key crowd. We were indeed impressed with the location, everywhere you turned there was a view to behold. Our bungalow was well appointed and comfortable and the staff was attentive to our needs, at least as best as they could understand. The free shuttle in and out of town was very helpful and allowed us to take in the tourist traps in doses. Unless you have been to the area I recommend the car service they offer, there weren't many taxis at the airport when we arrived.

Date of stay: November 2012
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank GlobeGuides
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vipada, General Manager at Aonang Phu Petra Resort, Krabi, responded to this reviewResponded February 21, 2013

Dear our lovely guests:

It is our pleasure to note for your fullest appreciation on our property and our hospitality. We promise to maintain our standard well and at the same time come up with more new creative service for our belove guests.

We appreciate your trust and we will do our best to continue to give you the kind of service you deserve.

Thank you again and please come back here in your next return.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2013

I stayed here at Phu Petra for 3 nights for my honeymoon. Well the stay out here was average. Big bathrooms, big rooms decent food. The hotel needs to take care on its cleanliness and hygiene. I had stained bed sheets after room service, the curtains and chairs were stained too. The bathrooms were big and had 4 big windows. the cloth covering the windows were half broken. I have also taken some pictures which all you guys can see. The other thing i found about this hotel was that it is too much inside an isolated area and at night you cannot get out until you have a rented vehicle or bike.

The good part about the hotel is that the staff and receptionist are very courteous and helpful. I have also written a compliant letter to the hotel a week back to which i yet await their response.

Kind Regards,

XYZ

Room tip: "Rooms facing the swimming pool are nicer as they have the pool view and are closer to the reception area and restaurant"
Date of stay: February 2013
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Abubaba4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vipada, General Manager at Aonang Phu Petra Resort, Krabi, responded to this reviewResponded February 21, 2013

On behalf of Aonang Phu Petra Resort, please accept our sincere apology for the inconvenience you may have experienced in respect to the above complaints.

We strive to ensure our patrons experience the best visits possible during your travels and we fell short of our goal this time. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by creating wide training session to our team.

For the pictures of the facilities and linens in a room, we will definitely change them all the new set during this low season. We must thank you for your kind observation on this matter. However, this only happen in some few rooms.

We are committed to provide you the highest level of service because we always keep it in our heart that our customers deserve the very best. We hope you will see the improvement and enjoy your time with us in your next visit.

Thank you and best regards,

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Reviewed February 16, 2013

We stayed 6 nights in this hotel for our Honeymoon. All we were looking for was a nice quite location away from city life and this hotel is idle for that. Beautiful landscapes and spacious rooms with large bathroom. Clean room and view from pool is stunning. Not all hillside rooms are actually hillside so ask from rooms that are actually hillside. 110 was not.

Security : No boundary or fencing of this hotel is done and our room could easily be accessed from road which was scary.

As usual, THAI staff was always smiling.

Breakfast was ok and needs improvement. Avoid eating at hotel restaurant if possible. A lot of better and cheaper options are available near McDonald.

Daily shuttle was very convenient.

Hotel seems to charge convenience charges on anything or everything they provide. SO book your day trips from town and use 7 Eleven stores in city for buying beer or daily use stuff. (way cheaper then in room snacks/drinks/water). One such store is next to McD.

To wrap up, a good hotel worth every penny. (we booked early in there early bird scheme and got discounts.)

Date of stay: February 2013
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Amitc_work
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vipada, General Manager at Aonang Phu Petra Resort, Krabi, responded to this reviewResponded February 22, 2013

Dear our beloved guests:

We are pleased to know that you spent the most memorable and wonderful time at our property. Our team puts all efforts in striving to the most satisfaction of our guests.

Your kind observation on the fence and breakfast will be brought to our team discussion. We prioritise your safety and please be trust on us as we have security guard available at night to look after you and other guests and definitely to make sure our guests stay secure and out of any dangers.

Your continued patronage and suggestions are a vital part of our growth and prosperity, and for that, we are most grateful.

Best regards,

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Reviewed February 14, 2013

The photos on this website don't do justice to the beauty and serenity of this place. The immense rocky cliffs and tropical greenery took our breath away. It was wonderful to escape the crowds of Aonang after a day of beach hopping and return to this oasis of quiet beauty. The hourly shuttle from the resort to the beach was convienent, and it was easy to catch a tuktuk in town to return if we missed the shuttle times. The rooms were huge with separate bath and shower, and the eating area overlooking the pool was our favorite place to hang out in the morning and afternoon. The staff were eager to respond to any of our questions or concerns. We'd highly recommend Phu Petra to any of our friends looking to spend time in this part of Thailand!

Date of stay: February 2013
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
1  Thank MarthaM970
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vipada, General Manager at Aonang Phu Petra Resort, Krabi, responded to this reviewResponded February 21, 2013

Dear our lovely guests:

Thank you for placing your trust on us. We are very appreciated and more than delighted to note for your enjoyable and wondeful stay with us. Your praise on our staff are already passed on to them.

We hope that you continue to be our beloved guests at Aonang Phu Petra Resort for your lodging needs in the near future. We look forward to serving you on your next trip.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2013 via mobile

Hi..we stayed at your hotel for 4days 3nights for our honeymoon..we love everything inside the room..the room and the toilet for me is huge till make me want to dance!!..my room is facing the cliff where very peaceful and have great scenery..the room's location also very privacy where it is good for us as honeymooners =] they also have helpful and friendly staff!!

Date of stay: June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Liyana A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vipada, General Manager at Aonang Phu Petra Resort, Krabi, responded to this reviewResponded February 17, 2013

Dear our lovely guests:

Please let us express our appreciation to your very great review for us. Your happiness and pleasant stays at Aonang Phu Petra Resort are our job.

Nothing much to say, only to mention our double delights to know you have a perfect stay with us.

Thank you to place your trust on us and please make your returns back here next time.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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